Search found 222 matches
- by bogdan_cercelaru
- Tue Dec 19, 2017 4:25 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Font in SVG
- Replies: 2
- Views: 2626
Re: Font in SVG
Hello, When SVG images are referred in DITA topic using <image href="images/image.svg" /> in the WebHelp output the SVG file are included with the <img/> element. The SVG images linked in HTML files using the <img/> element, may not be rendered properly when other resources are linked from...
- by bogdan_cercelaru
- Thu Dec 14, 2017 3:53 pm
- Forum: Common Problems
- Topic: Add Title description
- Replies: 2
- Views: 2215
Re: Add Title description
Hello, When I generate a webhelp, I can only get a title, how to add a short description for my titles? The short description displayed in tiles is gathered from the <shortdesc/> element found in DITA topics. You can overwrite this short description using the topicmeta/shortdesc element of the <topi...
- by bogdan_cercelaru
- Thu Nov 30, 2017 5:43 pm
- Forum: Common Problems
- Topic: Multiple footers?
- Replies: 1
- Views: 1641
Re: Multiple footers?
Hello, To use different footer file for index page you should follow this procedure: Create a backup copy of the " ${DITA-OT-DIR}\plugins\com.oxygenxml.webhelp.responsive\templates\dita\bootstrap " directory. This could be helpful if you want to revert your changes. Copy " ${DITA-OT-D...
- by bogdan_cercelaru
- Fri Nov 24, 2017 5:51 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Integrating with the New Google Analytics using gtag.js
- Replies: 3
- Views: 2678
Re: Integrating with the New Google Analytics using gtag.js
Hello, The file referred by "webhelp.fragment.before.body" parameter should be a well-formed XHTML file. If it is not a well-formed XHTML, the generated output contains only the path to that file instead of its content. The new Google Analytics tracking code contains two <script/> elements...
- by bogdan_cercelaru
- Wed Nov 08, 2017 4:46 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: WebHelp responsive with Feedback - Email configuration
- Replies: 2
- Views: 1931
Re: WebHelp responsive with Feedback - Email configuration
Hello, The feedback module doesn't need any special configuration for SMTP mail server. It uses the information from the php.ini file configuration of the PHP installation. For example, you should edit your php.ini file to contain the following line: [mail function] SMTP = localhost smtp_port = 25 Y...
- by bogdan_cercelaru
- Thu Oct 12, 2017 5:03 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Open image in new tab
- Replies: 2
- Views: 12280
Re: Open image in new tab
Hello, You could do this using a custom JavaScript file containing the following code: $(document).ready(function(){ $('img.image').click(function(){ window.open($(this)[0].src, '_blank') }); }); This makes any image clickable. When you click an image, a new browser window containing the image is op...
- by bogdan_cercelaru
- Wed Aug 30, 2017 5:02 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Autonumbering Task Topic Titles for Tutorials in Webhelp
- Replies: 1
- Views: 1950
Re: Autonumbering Task Topic Titles for Tutorials in Webhelp
Hello, Assuming that you are using the chunk="to-content" attribute to obtain one large tutorial from a series of topics, you could use the outputclass attribute and the CSS Counters to obtain what you required. The outputclass attribute should be set on the root element of the topic that ...
- by bogdan_cercelaru
- Wed Jul 12, 2017 3:50 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Prints empty page in Webhelp in Internet Explorer
- Replies: 2
- Views: 1748
Re: Prints empty page in Webhelp in Internet Explorer
Hello, Thank you for reporting this. I've just tested with latest version of Oxygen v19.0 and the built-in DITA Map WebHelp Classic transformation scenario. I can confirm that when you try to print a page from Internet Explorer 11 the page is empty. I've registered in issue in our internal bug track...
- by bogdan_cercelaru
- Tue Jul 04, 2017 3:53 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Video Tutorials in Webhelp Responsive
- Replies: 6
- Views: 5175
Re: Video Tutorials in Webhelp Responsive
Hello, To include videos in our user manual, we are using an XML fragment like the one below which is referred through the "webhelp.fragment.before.toc_or_tiles" parameter in our build process. <div id="videos"> <div id="video-elements" class="container"> <h1 ...
- by bogdan_cercelaru
- Thu Jun 15, 2017 3:36 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: WebHelp tile - image hyperlink
- Replies: 4
- Views: 3402
Re: WebHelp tile - image hyperlink
Hello, To achieve this you could use a custom JavaScript. A best practice is to add your custom JavaScript at the end of the HTML page. For this, you should use the "webhelp.fragment.after.body" parameter. The value of the parameter can be a path to a file that contains a well-formed XHTML...
- by bogdan_cercelaru
- Thu May 18, 2017 12:43 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Translating strings.php
- Replies: 2
- Views: 1920
Re: Translating strings.php
Hello, Yes, this is the case. The "strings.php" file is used only for the feedback system of the WebHelp output. This file is not needed if the WebHelp is generated without feedback and you don't need to translate those strings if yo are not using feedback module. I've also registered an i...
- by bogdan_cercelaru
- Wed May 10, 2017 12:33 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Search not working with local transform
- Replies: 6
- Views: 3101
Re: Search not working with local transform
Hello,
Please transform our "flowers.ditamap" sample using your customized DITA-OT transformation scenario and send us the ZIP containing the generated output at support@oxygenxml.com.
Regards,
Bogdan
Please transform our "flowers.ditamap" sample using your customized DITA-OT transformation scenario and send us the ZIP containing the generated output at support@oxygenxml.com.
Regards,
Bogdan
- by bogdan_cercelaru
- Fri May 05, 2017 5:04 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Search not working with local transform
- Replies: 6
- Views: 3101
Re: Search not working with local transform
Hello, I've just tried with Oxygen v19.0, build 2017033118 and I cannot reproduce this behavior. Using the our flowers.ditamap sample, I've applied the built-in DITA Map WebHelp Responsive transformation scenario. After the transformation successfully ended, the browser open with the generated WebHe...
- by bogdan_cercelaru
- Fri May 05, 2017 4:44 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Search not working with local transform
- Replies: 6
- Views: 3101
Re: Search not working with local transform
Hello, What version and build number of Oxygen are you using to generate the WebHelp output? Which transformation scenario are you using: the DITA Map WebHelp Classic or DITA Map WebHelp Responsive? The search function should work even if you are accessing the WebHelp output locally in both versions...
- by bogdan_cercelaru
- Tue Apr 25, 2017 3:49 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Expand/Collapse not working as expected in webhelp responsive tasks
- Replies: 1
- Views: 1609
Re: Expand/Collapse not working as expected in webhelp responsive tasks
Hello, Unfortunately the expand/collapse button is not working for task labels generated by DITA-OT. The expand/collapse button was removed for these elements in Oxygen v19. My colleague registered an issue to DITA-OT for an extra container to be added in this case: https://github.com/dita-ot/dita-o...
- by bogdan_cercelaru
- Tue Apr 25, 2017 12:13 pm
- Forum: Common Problems
- Topic: Updating Jquery Plugin
- Replies: 5
- Views: 2906
Re: Updating Jquery Plugin
Hello, Probably some of the JavaScript code or other libraries used in WebHelp are not compatible with the new version of jQuery plugin. To enable debugging, open the "${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\js\log.js" and replace var log= new Log(Level.NONE);...
- by bogdan_cercelaru
- Mon Apr 24, 2017 4:15 pm
- Forum: Common Problems
- Topic: Updating Jquery Plugin
- Replies: 5
- Views: 2906
Re: Updating Jquery Plugin
Hello, The procedure described in the topic mentioned by you is for the WebHelp Responsive output, not for the classic output. For Oxygen v17, you have to follow these steps: - Copy the new jQuery file in the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js" direct...
- by bogdan_cercelaru
- Mon Apr 24, 2017 3:56 pm
- Forum: XSLT and FOP
- Topic: Printing @importance="optional" for more than steps
- Replies: 3
- Views: 2743
Re: Printing @importance="optional" for more than steps
Hello, I've tested by setting the @importance="optional" attribute on a paragraph in a DITA topic but this attribute is not passed in the generated output. As a workaround, you could use the outputclass attribute, with a custom value (for example, @outputclass="optional") and a c...
- by bogdan_cercelaru
- Thu Apr 20, 2017 10:47 am
- Forum: Feature Request
- Topic: Add scroll up button to webhelp
- Replies: 5
- Views: 4231
Re: Add scroll up button to webhelp
Hello,
I've registered this as a feature request in our issue tracking system to be analyzed.
Regards,
Bogdan
I've registered this as a feature request in our issue tracking system to be analyzed.
Regards,
Bogdan
- by bogdan_cercelaru
- Tue Apr 18, 2017 3:23 pm
- Forum: Common Problems
- Topic: Prevent WebHelp Caching in Browser.
- Replies: 7
- Views: 5151
Re: Prevent WebHelp Caching in Browser.
Hello,
No, you don't need to run "ant -f integrator.xml" after adding this.
Regards,
Bogdan
No, you don't need to run "ant -f integrator.xml" after adding this.
Regards,
Bogdan
- by bogdan_cercelaru
- Fri Apr 14, 2017 3:29 pm
- Forum: Feature Request
- Topic: Add scroll up button to webhelp
- Replies: 5
- Views: 4231
Re: Add scroll up button to webhelp
Hello, To add a button that scrolls the page to the top of the page to the WebHelp Responsive output, use the "webhelp.fragment.after.body" parameter that points to an XML file with the following content: <?xml version="1.0" encoding="UTF-8"?> <div> <script> <!-- $(docu...
- by bogdan_cercelaru
- Fri Mar 10, 2017 3:37 pm
- Forum: SDK-API, Frameworks - Document Types
- Topic: WebHelp Search not working
- Replies: 8
- Views: 5395
Re: WebHelp Search not working
Hello, Please check the file names of the topics linked in the DITA Map. It seems that you have some files that contains quotes (") in their names and it is recommended to avoid this character in a file name. I've found the following topics that contains quotes in file name: - Plot-It/Filter by...
- by bogdan_cercelaru
- Thu Mar 09, 2017 12:44 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: webhelp feedback with oracle db
- Replies: 1
- Views: 1315
Re: webhelp feedback with oracle db
Hello,
Unfortunately you cannot use Oracle DB to install WebHelp with Feedback.
The current implementation of feedback system is compatible only with MySQL and MariaDB.
Regards,
Bogdan
Unfortunately you cannot use Oracle DB to install WebHelp with Feedback.
The current implementation of feedback system is compatible only with MySQL and MariaDB.
Regards,
Bogdan
- by bogdan_cercelaru
- Wed Mar 08, 2017 10:05 am
- Forum: SDK-API, Frameworks - Document Types
- Topic: WebHelp Search not working
- Replies: 8
- Views: 5395
Re: WebHelp Search not working
Hello, I cannot see the message that you get when the "Search" button is pressed. How are you accessing the generated WebHelp output? Is it loaded from the local file system or from a web server? If the WebHelp is accessed from the local file system, browser security restrictions could blo...
- by bogdan_cercelaru
- Tue Mar 07, 2017 11:43 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Apply Twitter Bootstrap on Dita content
- Replies: 3
- Views: 1612
Re: Apply Twitter Bootstrap on Dita content
Hello, Starting with Oxygen v18.0 a new transformation scenario was introduced, DITA Map WebHelp Responsive. The generated output is based on the Bootstrap framework. You can find more information here: https://www.oxygenxml.com/doc/ug-editor/topics/webhelp-responsive-description.html Please try it ...
- by bogdan_cercelaru
- Wed Mar 01, 2017 6:12 pm
- Forum: Common Problems
- Topic: classic webhelp: breadcrumps not (always) refreshing
- Replies: 4
- Views: 2267
Re: classic webhelp: breadcrumps not (always) refreshing
Hello,
Are you using the WebHelp from a web server or from the local file system?
I cannot see this issue when the WebHelp is loaded from a web server.
Regards,
Bogdan
Are you using the WebHelp from a web server or from the local file system?
I cannot see this issue when the WebHelp is loaded from a web server.
Regards,
Bogdan
- by bogdan_cercelaru
- Wed Mar 01, 2017 6:00 pm
- Forum: Common Problems
- Topic: classic webhelp: problem with "\" in href
- Replies: 2
- Views: 1719
Re: classic webhelp: problem with "\" in href
Hello,
Please send us a valid DITA Map sample using the Technical Support form.
I cannot reproduce this by replacing slashes ("/") by backslashes ("\") in our flowers.ditamap sample file.
Regards,
Bogdan
Please send us a valid DITA Map sample using the Technical Support form.
I cannot reproduce this by replacing slashes ("/") by backslashes ("\") in our flowers.ditamap sample file.
Regards,
Bogdan
- by bogdan_cercelaru
- Mon Feb 27, 2017 3:14 pm
- Forum: Common Problems
- Topic: Webhelp Responsive Issue for IE 11 browser
- Replies: 6
- Views: 3717
Re: Webhelp Responsive Issue for IE 11 browser
Hello,
Thank you for reporting this. I've added an issue in our issue tracking system to be analyzed.
Regards,
Bogdan
Thank you for reporting this. I've added an issue in our issue tracking system to be analyzed.
Regards,
Bogdan
- by bogdan_cercelaru
- Tue Feb 14, 2017 2:03 pm
- Forum: SDK-API, Frameworks - Document Types
- Topic: Using LDAP for WebHelp with Feedback authentication
- Replies: 22
- Views: 14929
Re: Using LDAP for WebHelp with Feedback authentication
Hello, LDAP authentication can be a solution if you already have a LDAP server used in your company for "single sign-on". In case you don't have a LDAP server, you have to configure one in order to be used with the WebHelp system. If you don't want to create a LDAP server, every user that ...
- by bogdan_cercelaru
- Wed Feb 08, 2017 6:15 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Print option on WebHelp Classic output gives 404 Error
- Replies: 5
- Views: 2218
Re: Print option on WebHelp Classic output gives 404 Error
Hello, This is not an issue. This is the way to obtain a direct link to the topic that is currently displayed. To hide this link you should use a custom CSS file with the following content #permalink a{ display: none; } and then you have to set the "args.css" parameter to point to the cust...
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