WebHelp responsive with Feedback - Email configuration

parisk
Posts: 6

WebHelp responsive with Feedback - Email configuration

Tue Nov 07, 2017 1:36 pm

Hello,

When I was setting up the WebHelp system for the first time, I added the email address to be used as "from" in sent emails.
The LDAP configuration was successful and everything seemed to be working.
However the notification system is broken.
This makes sense to me, since I haven't provided the info of the SMTP mail server.

Is there a configuration step I missed or a file I should edit?
Thank you in advance! :)
bogdan_cercelaru
Posts: 188

Re: WebHelp responsive with Feedback - Email configuration

Wed Nov 08, 2017 4:46 pm

Hello,

The feedback module doesn't need any special configuration for SMTP mail server. It uses the information from the php.ini file configuration of the PHP installation.
For example, you should edit your php.ini file to contain the following line:

Code: Select all

[mail function]
SMTP = localhost
smtp_port = 25


You can read more about how to configure SMTP mail server for PHP here: http://php.net/smtp

Regards,
Bogdan
Bogdan Cercelaru
<oXygen/> XML Editor, Schema Editor and XSLT Editor/Debugger
http://www.oxygenxml.com
parisk
Posts: 6

Re: WebHelp responsive with Feedback - Email configuration

Thu Nov 09, 2017 12:33 pm

Thanks for the info! :)

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