Oxygen Feedback
A self-managed edition of the Oxygen Feedback commenting platform that allows you to install the platform software on your own servers for better control over the data. The Enterprise edition also provides the ability to connect to an LDAP directory for authentication.
The Oxygen Feedback commenting platform provides a simple and efficient way for your community to interact and offer feedback. Its modern, stylish appearance looks great on any website, it is very easy to configure and integrate, and it includes a user-friendly interface and numerous useful features for both Commenters and Administrators.
It is specialized for technical documentation and can easily be integrated with Oxygen XML Editor/Author to make it more efficient for content authors to manage comments and react to community feedback.
Give Your Customers a Voice
Social Media Login
Your users have the possibility to sign in using their Google or Facebook credentials to quickly post their feedback while their thoughts are still fresh on their minds.
Interaction from Anywhere
You and your community can interact more timely since Oxygen Feedback can be used from anywhere and on any type of device that has access to the internet.
Easy Text Styling
Your commenters can style the content of their feedback with ease using the readily available toolbar actions or entering Markdown directly in the visual editor.
Enhance Your Technical Documentation
Versioned Comments
You can assign a version during installation for multi-versioned documentation. Each comment inherits the specified version and you can choose which versions will be displayed in the output.
Oxygen Integration
You can see all of the comments in a side-view in Oxygen XML Editor/Author and react to user feedback by making corrections and updating the source content without leaving the application.
Simple Workflow
The Dashboard page in the admin interface helps you to clearly see the items that require your attention and comments progress through a simple workflow until they reach a resolved state.
Manage Your Comment System
Usage Statistics
View filterable statistics to analyze your community's usage data, such as the number of comments added or the number of page views for each version.
Comment Moderation
Choose which comments are displayed to the public. There are several convenient ways to manage or reply to comments and email notifications are sent for various events.
Administration Interface
Manage your Feedback sites, users, comments, and various settings from a modern, web-based administration interface that was designed to be very user-friendly.