Information About Syncro Soft's Use of Cookies
Syncro Soft is committed to protecting you and any of your data (anonymous or otherwise) that we collect online.
Websites that operate across the European Union are required to obtain consent using or storing cookies (or similar technologies) on your computer or mobile device. This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for them. To review the privacy policies that apply to users of our website, please read our Privacy Policy.
What is a cookie?
A cookie is a very small text file that is stored by your browser (i.e. Google Chrome, Mozilla Firefox, or MS Edge) on your device (i.e. computer or mobile device). They enable websites to store user information such as preferences and settings. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes those cookies. Cookies are generally used for such things as remembering your preferences and improving your online experience.
Cookies we use
Below is a full list of the cookies used by Syncro Soft along with a description of what they are used for.
Google Cookies
| Cookie Name | Default Expiration Time | Description |
| __ga | 2 years | Used to distinguish users. |
| __gid | 24 hours | Used to distinguish users. |
| __gat | 1 minute | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. |
Oxygen Website Cookies
| Cookie Name | Default Expiration Time | Description |
| SHOP_SESSION_TOKEN | End of browser session | 2Checkout shopping session. This cookie is used to record that users have an active session on the shopping cart. |
| STORE_VISITOR | End of browser session | 2Checkout visitor cookie. This cookie is used to record that a visitor has been logged on the shopping cart site. |
| oxyindexvisited | 1 year from set/update | Used to set the latest visited page from the 'Oxygen XML Editor' tab. |
| oxyxml_authorvisited | 1 year from set/update | Used to set the latest visited page from the 'Oxygen XML Author' tab. |
| oxyxml_developervisited | 1 year from set/update | Used to set the latest visited page from the 'Oxygen XML Developer' tab. |
| page | 1 year from set/update | Used in the online User Guide to remember the page displayed when a new password has been requested. |
| oxyAuth | 1 year from set/update | Used in the online User Guide to store in browser the login details. |
| PHPSESSID | End of browser session | The PHPSESSID cookie is native to PHP and enables websites to store serialised state data. On the Action website it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. |
The cookies listed in the Google Cookies table above are also used on the Oxygen Website.
Oxygen XML Web Author Cookies
| Cookie Name | Default Expiration Time | Description |
| oxy_lang | 30 days | Stores application language. |
The cookies listed in the Google Cookies table above are also used by Oxygen XML Web Author.
Local Storage Variables Used by Oxygen XML Web Author
| Cookie Name | Description |
| sync.cacheFix.activeBuildTime | Stores the time when Web Author is build, used to invalidate browser's cache. |
| copyId | Stores the id of the copied text such that it can be shared between tabs. |
| layout.east.initialState | Stores the open state of the side panel. |
| DITA.ditamap.history | Stores the DITA Map history used by the algorithm that resolves keys when isn't specified a DITA Map. |
| -oxy-core-stylesheet-titles | Store the configuration of the 'Choose style' dialog. |
| -oxy-core-selected.dashboard.tab | Stores the last selected dashboard tab. |
| -oxy-core-sentinels.display.mode | Stores sentinels display mode set by the user in preferences dialog. |
| -oxy-core-spellcheck.enabled | Stores spellcheck enabled state set by the user in preferences dialog. |
| -oxy-core-selected.language | Stores application language. |
| -oxy-core-breadcrumb.position | Stores the breadcrumb position. |
Local Storage Variables Used by Oxygen XML Web Author Plugins
| Cookie Name | Description |
| recentlyUsedCharacters | A list of recently used characters in characters picker view. |
| lastCharacterSearch | Stores the last character used in characters picker view. |
| github.shortcut | Stores the enabled state of the commit shortcut used by the git plugin. |
| github.commit.history | Stores the commit history. |
| gcs::gh.ac | Stores the GitHub access token in the credentials store. |
| gcs::bb.ac | Stores the Bitbucket access token in the credentials store. |
| gcs::gl.ac | Stores the GitLab access token in the credentials store. |
| gcs::gle.ac | Stores the GitLab Enterprise access token in the credentials store. |
| gcs::up.ac | Stores basic authentication credentials. |
| github::ltst.url.key | Stores the latest url which was opened in the file-browser. |
| bitbucket::ltst.url.key | Stores the latest url which was opened in the file-browser. |
| gitlab::ltst.url.key | Stores the latest url which was opened in the file-browser. |
| gitlab-e::ltst.url.key | Stores the latest url which was opened in the file-browser. |
| userpass::ltst.url.key | Stores the latest url which was opened in the file-browser. |
| github::usr.name | Stores the name of the authenticated user. |
| bitbucket::usr.name | Stores the name of the authenticated user. |
| gitlab::usr.name | Stores the name of the authenticated user. |
| gitlab-e::usr.name | Stores the name of the authenticated user. |
| userpass::usr.name | Stores the name of the authenticated user. |
| github::usr.email | Stores the email of the authenticated. |
| bitbucket::usr.email | Stores the email of the authenticated. |
| gitlab::usr.email | Stores the email of the authenticated. |
| gitlab-e::usr.email | Stores the email of the authenticated. |
| userpass::usr.email | Stores the email of the authenticated. |
| github::ltst.url.key | Stores the latest url which was opened in the file-browser. |
| bitbucket::ltst.url.key | Stores the latest url which was opened in the file-browser. |
| gitlab::ltst.url.key | Stores the latest url which was opened in the file-browser. |
| gitlab-e::ltst.url.key | Stores the latest url which was opened in the file-browser. |
| userpass::ltst.url.key | Stores the latest url which was opened in the file-browser. |
| webdav.user | Stores user logged in to WebDAV. |
| webdav.latestRootUrl | Stores the Root URL of the last WebDAV server. Used as a cache. |
| webdav.latestUrl | Stores latest WebDAV url. |
| sharepoint.onDocLoad | Stores the action which need to happened when a SharePoint document is loaded. |
| sharepoint.latestUrl | Stores latest SharePoint url. |
Oxygen Feedback Cookies
| Cookie Name | Default Expiration Time | Description |
| JSESSIONID | End of browser session | Stores the session id. |
| oxygen-feedback-remember-me | 2 weeks | When a user logs in with a platform account and has this option checked, the session will be refreshed every time it expires. |
The cookies listed in the Google Cookies table above are also used by Oxygen Feedback.
Oxygen AI Positron Cookies
| Cookie Name | Default Expiration Time | Description |
| JSESSIONID | End of browser session | Stores the session id. |
If you wish to opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
We reserve the rights to make changes to our Cookies Policy. Any such changes will appear here and become effective immediately. Your continued use of our website and Oxygen XML Web Author means that you agree to any such changes. For further information about this policy, contact
(Updated June 20, 2024)
