Search found 202 matches

by bogdan_cercelaru
Fri Apr 14, 2017 3:29 pm
Forum: Feature Request
Topic: Add scroll up button to webhelp
Replies: 5
Views: 1053

Re: Add scroll up button to webhelp

Hello, To add a button that scrolls the page to the top of the page to the WebHelp Responsive output, use the "webhelp.fragment.after.body" parameter that points to an XML file with the following content: <?xml version="1.0" encoding="UTF-8"?> <div> <script> <!-- $(docu...
by bogdan_cercelaru
Fri Mar 10, 2017 3:37 pm
Forum: SDK-API, Frameworks - Document Types
Topic: WebHelp Search not working
Replies: 8
Views: 2109

Re: WebHelp Search not working

Hello, Please check the file names of the topics linked in the DITA Map. It seems that you have some files that contains quotes (") in their names and it is recommended to avoid this character in a file name. I've found the following topics that contains quotes in file name: - Plot-It/Filter by...
by bogdan_cercelaru
Thu Mar 09, 2017 12:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp feedback with oracle db
Replies: 1
Views: 254

Re: webhelp feedback with oracle db

Hello,

Unfortunately you cannot use Oracle DB to install WebHelp with Feedback.
The current implementation of feedback system is compatible only with MySQL and MariaDB.

Regards,
Bogdan
by bogdan_cercelaru
Wed Mar 08, 2017 10:05 am
Forum: SDK-API, Frameworks - Document Types
Topic: WebHelp Search not working
Replies: 8
Views: 2109

Re: WebHelp Search not working

Hello, I cannot see the message that you get when the "Search" button is pressed. How are you accessing the generated WebHelp output? Is it loaded from the local file system or from a web server? If the WebHelp is accessed from the local file system, browser security restrictions could blo...
by bogdan_cercelaru
Tue Mar 07, 2017 11:43 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Apply Twitter Bootstrap on Dita content
Replies: 3
Views: 414

Re: Apply Twitter Bootstrap on Dita content

Hello, Starting with Oxygen v18.0 a new transformation scenario was introduced, DITA Map WebHelp Responsive. The generated output is based on the Bootstrap framework. You can find more information here: https://www.oxygenxml.com/doc/ug-editor/topics/webhelp-responsive-description.html Please try it ...
by bogdan_cercelaru
Wed Mar 01, 2017 6:12 pm
Forum: Common Problems
Topic: classic webhelp: breadcrumps not (always) refreshing
Replies: 4
Views: 519

Re: classic webhelp: breadcrumps not (always) refreshing

Hello,

Are you using the WebHelp from a web server or from the local file system?
I cannot see this issue when the WebHelp is loaded from a web server.

Regards,
Bogdan
by bogdan_cercelaru
Wed Mar 01, 2017 6:00 pm
Forum: Common Problems
Topic: classic webhelp: problem with "\" in href
Replies: 2
Views: 473

Re: classic webhelp: problem with "\" in href

Hello,

Please send us a valid DITA Map sample using the Technical Support form.
I cannot reproduce this by replacing slashes ("/") by backslashes ("\") in our flowers.ditamap sample file.

Regards,
Bogdan
by bogdan_cercelaru
Mon Feb 27, 2017 3:14 pm
Forum: Common Problems
Topic: Webhelp Responsive Issue for IE 11 browser
Replies: 6
Views: 679

Re: Webhelp Responsive Issue for IE 11 browser

Hello,

Thank you for reporting this. I've added an issue in our issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Tue Feb 14, 2017 2:03 pm
Forum: SDK-API, Frameworks - Document Types
Topic: Using LDAP for WebHelp with Feedback authentication
Replies: 22
Views: 5153

Re: Using LDAP for WebHelp with Feedback authentication

Hello, LDAP authentication can be a solution if you already have a LDAP server used in your company for "single sign-on". In case you don't have a LDAP server, you have to configure one in order to be used with the WebHelp system. If you don't want to create a LDAP server, every user that ...
by bogdan_cercelaru
Wed Feb 08, 2017 6:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Print option on WebHelp Classic output gives 404 Error
Replies: 5
Views: 594

Re: Print option on WebHelp Classic output gives 404 Error

Hello, This is not an issue. This is the way to obtain a direct link to the topic that is currently displayed. To hide this link you should use a custom CSS file with the following content #permalink a{ display: none; } and then you have to set the "args.css" parameter to point to the cust...
by bogdan_cercelaru
Wed Feb 08, 2017 6:04 pm
Forum: Common Problems
Topic: Webhelp Responsive Issue for IE 11 browser
Replies: 6
Views: 679

Re: Webhelp Responsive Issue for IE 11 browser

Hello, It should work if you edit the following template files by adding <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/> as the first element of the <head>: - ${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\templates\dita\bootstrap\wt_index.html - ${DITA_OT_DIR}\plug...
by bogdan_cercelaru
Mon Feb 06, 2017 6:22 pm
Forum: General XML Questions
Topic: Adding Outputclass to Topic Head
Replies: 3
Views: 853

Re: Adding Outputclass to Topic Head

Hello, To obtain the outputclass in the "h1" of ".wh_topic_content body", you have to set the outputclass attribute to the "<title/>" element in the corresponding DITA topic. I've registered an issue in our issue tracking system so that the outputclass to be added in th...
by bogdan_cercelaru
Thu Feb 02, 2017 6:38 pm
Forum: General XML Questions
Topic: Adding Outputclass to Topic Head
Replies: 3
Views: 853

Re: Adding Outputclass to Topic Head

Hello, I've tested with Oxygen v18.1 by adding the following code to the "flowers.ditamap" sample: <topichead navtitle="Care and Preparation" outputclass="my_head_class"> <topicref href="topics/care.dita" /> </topichead> In the generated "index.html"...
by bogdan_cercelaru
Wed Jan 25, 2017 4:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Print option on WebHelp Classic output gives 404 Error
Replies: 5
Views: 594

Re: Print option on WebHelp Classic output gives 404 Error

Hello, Thank you for reporting this. I've been able to reproduce this issue and to fix it. You should replace the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js/toc.js" file with the file from the following archive http://www.oxygenxml.com/forum/files/14717012507...
by bogdan_cercelaru
Wed Jan 18, 2017 12:35 pm
Forum: Common Problems
Topic: Webhelp feedback installation issue
Replies: 2
Views: 617

Re: Webhelp feedback installation issue

Hello, Thank you for reporting this issue. I was able to reproduce this and the problem is that for "DocBook WebHelp Classic with Feedback" transformation scenario, the "localization" folder is not copied in the "${OUTPUT_DIR}/oxygen-webhelp/feedback/resources" folder. ...
by bogdan_cercelaru
Wed Jan 04, 2017 5:32 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Default window size for webhelp?
Replies: 1
Views: 271

Re: Default window size for webhelp?

Hello, You cannot resize or set the position of a browser window on the page load. You can change only the properties of a new window opened by your script. This means that you should open a new window and set the properties you want: width, height, offset top and offset left. Here is the script tha...
by bogdan_cercelaru
Tue Jan 03, 2017 6:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: No single file output for ditamap@chunk=to-content
Replies: 1
Views: 236

Re: No single file output for ditamap@chunk=to-content

Hello,

Please send us a small valid DITA Map including referenced topics. You can archive all files and send the archive to the support@oxygenxml.com in order to investigate your problem.

Regards,
Bogdan
by bogdan_cercelaru
Thu Dec 22, 2016 6:00 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing location of skin.css file
Replies: 6
Views: 790

Re: Changing location of skin.css file

Hello, You can add an absolute path to a CSS file by editing the template files and replace the <whc:webhelp_skin_resources/> with HTML element that links the required CSS file. e.g: <link rel="stylesheet" type="text/css" href="absolute_url_to_css_file" /> The template ...
by bogdan_cercelaru
Tue Dec 20, 2016 5:20 pm
Forum: Common Problems
Topic: Unable to invoke help topic using index.html file from WebHelp Classic Output for version 18.1
Replies: 2
Views: 552

Re: Unable to invoke help topic using index.html file from WebHelp Classic Output for version 18.1

Hello, We were able to reproduce this issue only if we are using a URL that explicitly contains a port number (other than default port, e.g. 8080). To resolve this you have to open the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js/toc.js" file and delete the fol...
by bogdan_cercelaru
Tue Dec 20, 2016 1:30 pm
Forum: Other Issues
Topic: Updating the JQuery plugin
Replies: 1
Views: 757

Re: Updating the JQuery plugin

Hello, When using DITA Map WebHelp Responsive transformation scenario the jQuery library can be updated by following the next steps: ⋅ Copy the new jQuery file in the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/templates/dita/bootstrap/resources/js" directory ⋅ Edit &...
by bogdan_cercelaru
Mon Dec 19, 2016 4:25 pm
Forum: Feature Request
Topic: REST Search API
Replies: 3
Views: 789

Re: REST Search API

Hello, Ideally, I would like to invoke the same search function on WebHelp classic only from an API and not the normal browser interface. Than I would like to display the results in my application. Unfortunately the WebHelp system doesn't have API for this. I've registered this, as a feature request...
by bogdan_cercelaru
Fri Dec 16, 2016 4:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing location of skin.css file
Replies: 6
Views: 790

Re: Changing location of skin.css file

Hello, According to DITA-OT Documentation , the args.cssroot parameter is used to: Specifies the source directory that contains the custom .css file. In your case, you could try to use the args.csspath parameter to specify the destination directory for the CSS specified with the args.css and args.co...
by bogdan_cercelaru
Wed Dec 14, 2016 4:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing location of skin.css file
Replies: 6
Views: 790

Re: Changing location of skin.css file

Hi Benjamin, Unfortunately you cannot change/set the location of the skin.css file using the current implementation. As a workaround, you could try to use symbolic links on your web server that points to a common skin.css . To do this, you have to replace the skin.css file in every webhelp output wi...
by bogdan_cercelaru
Fri Dec 09, 2016 5:12 pm
Forum: Other Issues
Topic: %2F in hash fragment causing 404 when loading iFrame
Replies: 4
Views: 806

Re: %2F in hash fragment causing 404 when loading iFrame

Hello,

Yes, this will be resolved in the next version of Oxygen.

Regards,
Bogdan
by bogdan_cercelaru
Thu Dec 08, 2016 3:48 pm
Forum: Other Issues
Topic: %2F in hash fragment causing 404 when loading iFrame
Replies: 4
Views: 806

Re: %2F in hash fragment causing 404 when loading iFrame

Hello, I've tested this scenario and I can confirm the issue. As you found, to solve this issue, you have to edit the "${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\skins\desktop\toc_driver.js" file and replace: dynamicURL = dynamicURL.replace(/%23/g,'#'); with dyna...
by bogdan_cercelaru
Wed Nov 16, 2016 11:34 am
Forum: Feature Request
Topic: Another Search Improvement Request for WebHelp Responsive
Replies: 1
Views: 677

Re: Another Search Improvement Request for WebHelp Responsive

Hello,

I've added your vote for this feature on our issue tracking system.

Regards,
Bogdan
by bogdan_cercelaru
Tue Nov 15, 2016 6:26 pm
Forum: Feature Request
Topic: WebHelp Responsive: Improve Search function (incremental search)
Replies: 1
Views: 672

Re: WebHelp Responsive: Improve Search function (incremental search)

Hello, I've added your request into our issue tracking system to be analyzed. Until it will be addressed, here you can find how to integrate the Google Custom Search Engine with the WebHelp output: How to Integrate Google Search in WebHelp Classic Output , for WebHelp Classic output or How to Integr...
by bogdan_cercelaru
Fri Nov 04, 2016 5:23 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive Webhelp Footer
Replies: 7
Views: 756

Re: Responsive Webhelp Footer

Hello, To have the footer locked to the bottom of the page when the content doesn't fill the entire page you could set the "webhelp.fragment.after.body" parameter to point to an XML file with the following content: <span id="hidden"> <style> #hidden { display: none; } .wh_content...
by bogdan_cercelaru
Wed Oct 19, 2016 10:43 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to change webhelp homepage based on screen size
Replies: 3
Views: 371

Re: How to change webhelp homepage based on screen size

Hello, For this message we are using the "webhelp.fragment.before.main.page.search" parameter that points to a file with the following content: <div id="ug-editor-name">Oxygen XML Editor 18.1<div id="ug">User Guide</div> </div> and the following custom CSS: @media only ...
by bogdan_cercelaru
Tue Oct 04, 2016 12:04 pm
Forum: Feature Request
Topic: Accessibility improvements for webhelp
Replies: 3
Views: 886

Re: Accessibility improvements for webhelp

Hello,

Thank you for your suggestions.
I've added your request in our issue tracking system to be addressed by one of our developers.

Regards,
Bogdan

Go to advanced search