Search found 221 matches

by bogdan_cercelaru
Thu Dec 14, 2017 3:53 pm
Forum: Common Problems
Topic: Add Title description
Replies: 2
Views: 1181

Re: Add Title description

Hello, When I generate a webhelp, I can only get a title, how to add a short description for my titles? The short description displayed in tiles is gathered from the <shortdesc/> element found in DITA topics. You can overwrite this short description using the topicmeta/shortdesc element of the <topi...
by bogdan_cercelaru
Thu Nov 30, 2017 5:43 pm
Forum: Common Problems
Topic: Multiple footers?
Replies: 1
Views: 978

Re: Multiple footers?

Hello, To use different footer file for index page you should follow this procedure: Create a backup copy of the " ${DITA-OT-DIR}\plugins\com.oxygenxml.webhelp.responsive\templates\dita\bootstrap " directory. This could be helpful if you want to revert your changes. Copy " ${DITA-OT-DIR}\plugins\com...
by bogdan_cercelaru
Fri Nov 24, 2017 5:51 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Integrating with the New Google Analytics using gtag.js
Replies: 3
Views: 1527

Re: Integrating with the New Google Analytics using gtag.js

Hello, The file referred by "webhelp.fragment.before.body" parameter should be a well-formed XHTML file. If it is not a well-formed XHTML, the generated output contains only the path to that file instead of its content. The new Google Analytics tracking code contains two <script/> elements. In order...
by bogdan_cercelaru
Wed Nov 08, 2017 4:46 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp responsive with Feedback - Email configuration
Replies: 2
Views: 997

Re: WebHelp responsive with Feedback - Email configuration

Hello, The feedback module doesn't need any special configuration for SMTP mail server. It uses the information from the php.ini file configuration of the PHP installation. For example, you should edit your php.ini file to contain the following line: [mail function] SMTP = localhost smtp_port = 25 Y...
by bogdan_cercelaru
Thu Oct 12, 2017 5:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Open image in new tab
Replies: 2
Views: 5894

Re: Open image in new tab

Hello, You could do this using a custom JavaScript file containing the following code: $(document).ready(function(){ $('img.image').click(function(){ window.open($(this)[0].src, '_blank') }); }); This makes any image clickable. When you click an image, a new browser window containing the image is op...
by bogdan_cercelaru
Wed Aug 30, 2017 5:02 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Autonumbering Task Topic Titles for Tutorials in Webhelp
Replies: 1
Views: 1000

Re: Autonumbering Task Topic Titles for Tutorials in Webhelp

Hello, Assuming that you are using the chunk="to-content" attribute to obtain one large tutorial from a series of topics, you could use the outputclass attribute and the CSS Counters to obtain what you required. The outputclass attribute should be set on the root element of the topic that will be in...
by bogdan_cercelaru
Wed Jul 12, 2017 3:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Prints empty page in Webhelp in Internet Explorer
Replies: 2
Views: 956

Re: Prints empty page in Webhelp in Internet Explorer

Hello, Thank you for reporting this. I've just tested with latest version of Oxygen v19.0 and the built-in DITA Map WebHelp Classic transformation scenario. I can confirm that when you try to print a page from Internet Explorer 11 the page is empty. I've registered in issue in our internal bug track...
by bogdan_cercelaru
Tue Jul 04, 2017 3:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Video Tutorials in Webhelp Responsive
Replies: 6
Views: 2276

Re: Video Tutorials in Webhelp Responsive

Hello, To include videos in our user manual, we are using an XML fragment like the one below which is referred through the "webhelp.fragment.before.toc_or_tiles" parameter in our build process. <div id="videos"> <div id="video-elements" class="container"> <h1 class="container_title"> Videos </h1> <d...
by bogdan_cercelaru
Thu Jun 15, 2017 3:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp tile - image hyperlink
Replies: 4
Views: 1880

Re: WebHelp tile - image hyperlink

Hello, To achieve this you could use a custom JavaScript. A best practice is to add your custom JavaScript at the end of the HTML page. For this, you should use the "webhelp.fragment.after.body" parameter. The value of the parameter can be a path to a file that contains a well-formed XHTML fragment....
by bogdan_cercelaru
Thu May 18, 2017 12:43 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Translating strings.php
Replies: 2
Views: 1173

Re: Translating strings.php

Hello, Yes, this is the case. The "strings.php" file is used only for the feedback system of the WebHelp output. This file is not needed if the WebHelp is generated without feedback and you don't need to translate those strings if yo are not using feedback module. I've also registered an issue in ou...
by bogdan_cercelaru
Wed May 10, 2017 12:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search not working with local transform
Replies: 6
Views: 1830

Re: Search not working with local transform

Hello,

Please transform our "flowers.ditamap" sample using your customized DITA-OT transformation scenario and send us the ZIP containing the generated output at support@oxygenxml.com.

Regards,
Bogdan
by bogdan_cercelaru
Fri May 05, 2017 5:04 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search not working with local transform
Replies: 6
Views: 1830

Re: Search not working with local transform

Hello, I've just tried with Oxygen v19.0, build 2017033118 and I cannot reproduce this behavior. Using the our flowers.ditamap sample, I've applied the built-in DITA Map WebHelp Responsive transformation scenario. After the transformation successfully ended, the browser open with the generated WebHe...
by bogdan_cercelaru
Fri May 05, 2017 4:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search not working with local transform
Replies: 6
Views: 1830

Re: Search not working with local transform

Hello, What version and build number of Oxygen are you using to generate the WebHelp output? Which transformation scenario are you using: the DITA Map WebHelp Classic or DITA Map WebHelp Responsive? The search function should work even if you are accessing the WebHelp output locally in both versions...
by bogdan_cercelaru
Tue Apr 25, 2017 3:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Expand/Collapse not working as expected in webhelp responsive tasks
Replies: 1
Views: 926

Re: Expand/Collapse not working as expected in webhelp responsive tasks

Hello, Unfortunately the expand/collapse button is not working for task labels generated by DITA-OT. The expand/collapse button was removed for these elements in Oxygen v19. My colleague registered an issue to DITA-OT for an extra container to be added in this case: https://github.com/dita-ot/dita-o...
by bogdan_cercelaru
Tue Apr 25, 2017 12:13 pm
Forum: Common Problems
Topic: Updating Jquery Plugin
Replies: 5
Views: 1651

Re: Updating Jquery Plugin

Hello, Probably some of the JavaScript code or other libraries used in WebHelp are not compatible with the new version of jQuery plugin. To enable debugging, open the "${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\js\log.js" and replace var log= new Log(Level.NONE); with var ...
by bogdan_cercelaru
Mon Apr 24, 2017 4:15 pm
Forum: Common Problems
Topic: Updating Jquery Plugin
Replies: 5
Views: 1651

Re: Updating Jquery Plugin

Hello, The procedure described in the topic mentioned by you is for the WebHelp Responsive output, not for the classic output. For Oxygen v17, you have to follow these steps: - Copy the new jQuery file in the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js" directory - Modi...
by bogdan_cercelaru
Mon Apr 24, 2017 3:56 pm
Forum: XSLT and FOP
Topic: Printing @importance="optional" for more than steps
Replies: 3
Views: 1597

Re: Printing @importance="optional" for more than steps

Hello, I've tested by setting the @importance="optional" attribute on a paragraph in a DITA topic but this attribute is not passed in the generated output. As a workaround, you could use the outputclass attribute, with a custom value (for example, @outputclass="optional") and a custom CSS: *[class*=...
by bogdan_cercelaru
Thu Apr 20, 2017 10:47 am
Forum: Feature Request
Topic: Add scroll up button to webhelp
Replies: 5
Views: 2379

Re: Add scroll up button to webhelp

Hello,

I've registered this as a feature request in our issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Tue Apr 18, 2017 3:23 pm
Forum: Common Problems
Topic: Prevent WebHelp Caching in Browser.
Replies: 7
Views: 3148

Re: Prevent WebHelp Caching in Browser.

Hello,

No, you don't need to run "ant -f integrator.xml" after adding this.

Regards,
Bogdan
by bogdan_cercelaru
Fri Apr 14, 2017 3:29 pm
Forum: Feature Request
Topic: Add scroll up button to webhelp
Replies: 5
Views: 2379

Re: Add scroll up button to webhelp

Hello, To add a button that scrolls the page to the top of the page to the WebHelp Responsive output, use the "webhelp.fragment.after.body" parameter that points to an XML file with the following content: <?xml version="1.0" encoding="UTF-8"?> <div> <script> <!-- $(document).ready(function () { //Ch...
by bogdan_cercelaru
Fri Mar 10, 2017 3:37 pm
Forum: SDK-API, Frameworks - Document Types
Topic: WebHelp Search not working
Replies: 8
Views: 3652

Re: WebHelp Search not working

Hello, Please check the file names of the topics linked in the DITA Map. It seems that you have some files that contains quotes (") in their names and it is recommended to avoid this character in a file name. I've found the following topics that contains quotes in file name: - Plot-It/Filter by "Eve...
by bogdan_cercelaru
Thu Mar 09, 2017 12:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp feedback with oracle db
Replies: 1
Views: 688

Re: webhelp feedback with oracle db

Hello,

Unfortunately you cannot use Oracle DB to install WebHelp with Feedback.
The current implementation of feedback system is compatible only with MySQL and MariaDB.

Regards,
Bogdan
by bogdan_cercelaru
Wed Mar 08, 2017 10:05 am
Forum: SDK-API, Frameworks - Document Types
Topic: WebHelp Search not working
Replies: 8
Views: 3652

Re: WebHelp Search not working

Hello, I cannot see the message that you get when the "Search" button is pressed. How are you accessing the generated WebHelp output? Is it loaded from the local file system or from a web server? If the WebHelp is accessed from the local file system, browser security restrictions could block the sea...
by bogdan_cercelaru
Tue Mar 07, 2017 11:43 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Apply Twitter Bootstrap on Dita content
Replies: 3
Views: 864

Re: Apply Twitter Bootstrap on Dita content

Hello, Starting with Oxygen v18.0 a new transformation scenario was introduced, DITA Map WebHelp Responsive. The generated output is based on the Bootstrap framework. You can find more information here: https://www.oxygenxml.com/doc/ug-editor/topics/webhelp-responsive-description.html Please try it ...
by bogdan_cercelaru
Wed Mar 01, 2017 6:12 pm
Forum: Common Problems
Topic: classic webhelp: breadcrumps not (always) refreshing
Replies: 4
Views: 1216

Re: classic webhelp: breadcrumps not (always) refreshing

Hello,

Are you using the WebHelp from a web server or from the local file system?
I cannot see this issue when the WebHelp is loaded from a web server.

Regards,
Bogdan
by bogdan_cercelaru
Wed Mar 01, 2017 6:00 pm
Forum: Common Problems
Topic: classic webhelp: problem with "\" in href
Replies: 2
Views: 959

Re: classic webhelp: problem with "\" in href

Hello,

Please send us a valid DITA Map sample using the Technical Support form.
I cannot reproduce this by replacing slashes ("/") by backslashes ("\") in our flowers.ditamap sample file.

Regards,
Bogdan
by bogdan_cercelaru
Mon Feb 27, 2017 3:14 pm
Forum: Common Problems
Topic: Webhelp Responsive Issue for IE 11 browser
Replies: 6
Views: 2152

Re: Webhelp Responsive Issue for IE 11 browser

Hello,

Thank you for reporting this. I've added an issue in our issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Tue Feb 14, 2017 2:03 pm
Forum: SDK-API, Frameworks - Document Types
Topic: Using LDAP for WebHelp with Feedback authentication
Replies: 22
Views: 11086

Re: Using LDAP for WebHelp with Feedback authentication

Hello, LDAP authentication can be a solution if you already have a LDAP server used in your company for "single sign-on". In case you don't have a LDAP server, you have to configure one in order to be used with the WebHelp system. If you don't want to create a LDAP server, every user that needs to a...
by bogdan_cercelaru
Wed Feb 08, 2017 6:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Print option on WebHelp Classic output gives 404 Error
Replies: 5
Views: 1312

Re: Print option on WebHelp Classic output gives 404 Error

Hello, This is not an issue. This is the way to obtain a direct link to the topic that is currently displayed. To hide this link you should use a custom CSS file with the following content #permalink a{ display: none; } and then you have to set the "args.css" parameter to point to the custom CSS fil...
by bogdan_cercelaru
Wed Feb 08, 2017 6:04 pm
Forum: Common Problems
Topic: Webhelp Responsive Issue for IE 11 browser
Replies: 6
Views: 2152

Re: Webhelp Responsive Issue for IE 11 browser

Hello, It should work if you edit the following template files by adding <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/> as the first element of the <head>: - ${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\templates\dita\bootstrap\wt_index.html - ${DITA_OT_DIR}\plugins\com.oxygenxml.we...