Search found 213 matches

by bogdan_cercelaru
Thu Jun 15, 2017 3:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp tile - image hyperlink
Replies: 4
Views: 1604

Re: WebHelp tile - image hyperlink

Hello, To achieve this you could use a custom JavaScript. A best practice is to add your custom JavaScript at the end of the HTML page. For this, you should use the "webhelp.fragment.after.body" parameter. The value of the parameter can be a path to a file that contains a well-formed XHTML fragment....
by bogdan_cercelaru
Thu May 18, 2017 12:43 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Translating strings.php
Replies: 2
Views: 1033

Re: Translating strings.php

Hello, Yes, this is the case. The "strings.php" file is used only for the feedback system of the WebHelp output. This file is not needed if the WebHelp is generated without feedback and you don't need to translate those strings if yo are not using feedback module. I've also registered an issue in ou...
by bogdan_cercelaru
Wed May 10, 2017 12:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search not working with local transform
Replies: 6
Views: 1603

Re: Search not working with local transform

Hello,

Please transform our "flowers.ditamap" sample using your customized DITA-OT transformation scenario and send us the ZIP containing the generated output at support@oxygenxml.com.

Regards,
Bogdan
by bogdan_cercelaru
Fri May 05, 2017 5:04 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search not working with local transform
Replies: 6
Views: 1603

Re: Search not working with local transform

Hello, I've just tried with Oxygen v19.0, build 2017033118 and I cannot reproduce this behavior. Using the our flowers.ditamap sample, I've applied the built-in DITA Map WebHelp Responsive transformation scenario. After the transformation successfully ended, the browser open with the generated WebHe...
by bogdan_cercelaru
Fri May 05, 2017 4:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Search not working with local transform
Replies: 6
Views: 1603

Re: Search not working with local transform

Hello, What version and build number of Oxygen are you using to generate the WebHelp output? Which transformation scenario are you using: the DITA Map WebHelp Classic or DITA Map WebHelp Responsive? The search function should work even if you are accessing the WebHelp output locally in both versions...
by bogdan_cercelaru
Tue Apr 25, 2017 3:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Expand/Collapse not working as expected in webhelp responsive tasks
Replies: 1
Views: 792

Re: Expand/Collapse not working as expected in webhelp responsive tasks

Hello, Unfortunately the expand/collapse button is not working for task labels generated by DITA-OT. The expand/collapse button was removed for these elements in Oxygen v19. My colleague registered an issue to DITA-OT for an extra container to be added in this case: https://github.com/dita-ot/dita-o...
by bogdan_cercelaru
Tue Apr 25, 2017 12:13 pm
Forum: Common Problems
Topic: Updating Jquery Plugin
Replies: 5
Views: 1443

Re: Updating Jquery Plugin

Hello, Probably some of the JavaScript code or other libraries used in WebHelp are not compatible with the new version of jQuery plugin. To enable debugging, open the "${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\oxygen-webhelp\resources\js\log.js" and replace var log= new Log(Level.NONE); with var ...
by bogdan_cercelaru
Mon Apr 24, 2017 4:15 pm
Forum: Common Problems
Topic: Updating Jquery Plugin
Replies: 5
Views: 1443

Re: Updating Jquery Plugin

Hello, The procedure described in the topic mentioned by you is for the WebHelp Responsive output, not for the classic output. For Oxygen v17, you have to follow these steps: - Copy the new jQuery file in the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js" directory - Modi...
by bogdan_cercelaru
Mon Apr 24, 2017 3:56 pm
Forum: XSLT and FOP
Topic: Printing @importance="optional" for more than steps
Replies: 3
Views: 1432

Re: Printing @importance="optional" for more than steps

Hello, I've tested by setting the @importance="optional" attribute on a paragraph in a DITA topic but this attribute is not passed in the generated output. As a workaround, you could use the outputclass attribute, with a custom value (for example, @outputclass="optional") and a custom CSS: *[class*=...
by bogdan_cercelaru
Thu Apr 20, 2017 10:47 am
Forum: Feature Request
Topic: Add scroll up button to webhelp
Replies: 5
Views: 2015

Re: Add scroll up button to webhelp

Hello,

I've registered this as a feature request in our issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Tue Apr 18, 2017 3:23 pm
Forum: Common Problems
Topic: Prevent WebHelp Caching in Browser.
Replies: 7
Views: 2796

Re: Prevent WebHelp Caching in Browser.

Hello,

No, you don't need to run "ant -f integrator.xml" after adding this.

Regards,
Bogdan
by bogdan_cercelaru
Fri Apr 14, 2017 3:29 pm
Forum: Feature Request
Topic: Add scroll up button to webhelp
Replies: 5
Views: 2015

Re: Add scroll up button to webhelp

Hello, To add a button that scrolls the page to the top of the page to the WebHelp Responsive output, use the "webhelp.fragment.after.body" parameter that points to an XML file with the following content: <?xml version="1.0" encoding="UTF-8"?> <div> <script> <!-- $(document).ready(function () { //Ch...
by bogdan_cercelaru
Fri Mar 10, 2017 3:37 pm
Forum: SDK-API, Frameworks - Document Types
Topic: WebHelp Search not working
Replies: 8
Views: 3265

Re: WebHelp Search not working

Hello, Please check the file names of the topics linked in the DITA Map. It seems that you have some files that contains quotes (") in their names and it is recommended to avoid this character in a file name. I've found the following topics that contains quotes in file name: - Plot-It/Filter by "Eve...
by bogdan_cercelaru
Thu Mar 09, 2017 12:44 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp feedback with oracle db
Replies: 1
Views: 587

Re: webhelp feedback with oracle db

Hello,

Unfortunately you cannot use Oracle DB to install WebHelp with Feedback.
The current implementation of feedback system is compatible only with MySQL and MariaDB.

Regards,
Bogdan
by bogdan_cercelaru
Wed Mar 08, 2017 10:05 am
Forum: SDK-API, Frameworks - Document Types
Topic: WebHelp Search not working
Replies: 8
Views: 3265

Re: WebHelp Search not working

Hello, I cannot see the message that you get when the "Search" button is pressed. How are you accessing the generated WebHelp output? Is it loaded from the local file system or from a web server? If the WebHelp is accessed from the local file system, browser security restrictions could block the sea...
by bogdan_cercelaru
Tue Mar 07, 2017 11:43 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Apply Twitter Bootstrap on Dita content
Replies: 3
Views: 720

Re: Apply Twitter Bootstrap on Dita content

Hello, Starting with Oxygen v18.0 a new transformation scenario was introduced, DITA Map WebHelp Responsive. The generated output is based on the Bootstrap framework. You can find more information here: https://www.oxygenxml.com/doc/ug-editor/topics/webhelp-responsive-description.html Please try it ...
by bogdan_cercelaru
Wed Mar 01, 2017 6:12 pm
Forum: Common Problems
Topic: classic webhelp: breadcrumps not (always) refreshing
Replies: 4
Views: 1034

Re: classic webhelp: breadcrumps not (always) refreshing

Hello,

Are you using the WebHelp from a web server or from the local file system?
I cannot see this issue when the WebHelp is loaded from a web server.

Regards,
Bogdan
by bogdan_cercelaru
Wed Mar 01, 2017 6:00 pm
Forum: Common Problems
Topic: classic webhelp: problem with "\" in href
Replies: 2
Views: 852

Re: classic webhelp: problem with "\" in href

Hello,

Please send us a valid DITA Map sample using the Technical Support form.
I cannot reproduce this by replacing slashes ("/") by backslashes ("\") in our flowers.ditamap sample file.

Regards,
Bogdan
by bogdan_cercelaru
Mon Feb 27, 2017 3:14 pm
Forum: Common Problems
Topic: Webhelp Responsive Issue for IE 11 browser
Replies: 6
Views: 1886

Re: Webhelp Responsive Issue for IE 11 browser

Hello,

Thank you for reporting this. I've added an issue in our issue tracking system to be analyzed.

Regards,
Bogdan
by bogdan_cercelaru
Tue Feb 14, 2017 2:03 pm
Forum: SDK-API, Frameworks - Document Types
Topic: Using LDAP for WebHelp with Feedback authentication
Replies: 22
Views: 10451

Re: Using LDAP for WebHelp with Feedback authentication

Hello, LDAP authentication can be a solution if you already have a LDAP server used in your company for "single sign-on". In case you don't have a LDAP server, you have to configure one in order to be used with the WebHelp system. If you don't want to create a LDAP server, every user that needs to a...
by bogdan_cercelaru
Wed Feb 08, 2017 6:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Print option on WebHelp Classic output gives 404 Error
Replies: 5
Views: 1124

Re: Print option on WebHelp Classic output gives 404 Error

Hello, This is not an issue. This is the way to obtain a direct link to the topic that is currently displayed. To hide this link you should use a custom CSS file with the following content #permalink a{ display: none; } and then you have to set the "args.css" parameter to point to the custom CSS fil...
by bogdan_cercelaru
Wed Feb 08, 2017 6:04 pm
Forum: Common Problems
Topic: Webhelp Responsive Issue for IE 11 browser
Replies: 6
Views: 1886

Re: Webhelp Responsive Issue for IE 11 browser

Hello, It should work if you edit the following template files by adding <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/> as the first element of the <head>: - ${DITA_OT_DIR}\plugins\com.oxygenxml.webhelp\templates\dita\bootstrap\wt_index.html - ${DITA_OT_DIR}\plugins\com.oxygenxml.we...
by bogdan_cercelaru
Mon Feb 06, 2017 6:22 pm
Forum: General XML Questions
Topic: Adding Outputclass to Topic Head
Replies: 3
Views: 1694

Re: Adding Outputclass to Topic Head

Hello, To obtain the outputclass in the "h1" of ".wh_topic_content body", you have to set the outputclass attribute to the "<title/>" element in the corresponding DITA topic. I've registered an issue in our issue tracking system so that the outputclass to be added in the ".wh_content_area > .wh_side...
by bogdan_cercelaru
Thu Feb 02, 2017 6:38 pm
Forum: General XML Questions
Topic: Adding Outputclass to Topic Head
Replies: 3
Views: 1694

Re: Adding Outputclass to Topic Head

Hello, I've tested with Oxygen v18.1 by adding the following code to the "flowers.ditamap" sample: <topichead navtitle="Care and Preparation" outputclass="my_head_class"> <topicref href="topics/care.dita" /> </topichead> In the generated "index.html" file I've found the following HTML fragment: <spa...
by bogdan_cercelaru
Wed Jan 25, 2017 4:06 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Print option on WebHelp Classic output gives 404 Error
Replies: 5
Views: 1124

Re: Print option on WebHelp Classic output gives 404 Error

Hello, Thank you for reporting this. I've been able to reproduce this issue and to fix it. You should replace the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js/toc.js" file with the file from the following archive http://www.oxygenxml.com/forum/files/147170125070141.zip T...
by bogdan_cercelaru
Wed Jan 18, 2017 12:35 pm
Forum: Common Problems
Topic: Webhelp feedback installation issue
Replies: 2
Views: 1048

Re: Webhelp feedback installation issue

Hello, Thank you for reporting this issue. I was able to reproduce this and the problem is that for "DocBook WebHelp Classic with Feedback" transformation scenario, the "localization" folder is not copied in the "${OUTPUT_DIR}/oxygen-webhelp/feedback/resources" folder. I've registered an issue in ou...
by bogdan_cercelaru
Wed Jan 04, 2017 5:32 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Default window size for webhelp?
Replies: 1
Views: 576

Re: Default window size for webhelp?

Hello, You cannot resize or set the position of a browser window on the page load. You can change only the properties of a new window opened by your script. This means that you should open a new window and set the properties you want: width, height, offset top and offset left. Here is the script tha...
by bogdan_cercelaru
Tue Jan 03, 2017 6:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: No single file output for ditamap@chunk=to-content
Replies: 1
Views: 450

Re: No single file output for ditamap@chunk=to-content

Hello,

Please send us a small valid DITA Map including referenced topics. You can archive all files and send the archive to the support@oxygenxml.com in order to investigate your problem.

Regards,
Bogdan
by bogdan_cercelaru
Thu Dec 22, 2016 6:00 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing location of skin.css file
Replies: 6
Views: 1410

Re: Changing location of skin.css file

Hello, You can add an absolute path to a CSS file by editing the template files and replace the <whc:webhelp_skin_resources/> with HTML element that links the required CSS file. e.g: <link rel="stylesheet" type="text/css" href="absolute_url_to_css_file" /> The template files that have to be modified...
by bogdan_cercelaru
Tue Dec 20, 2016 5:20 pm
Forum: Common Problems
Topic: Unable to invoke help topic using index.html file from WebHelp Classic Output for version 18.1
Replies: 2
Views: 896

Re: Unable to invoke help topic using index.html file from WebHelp Classic Output for version 18.1

Hello, We were able to reproduce this issue only if we are using a URL that explicitly contains a port number (other than default port, e.g. 8080). To resolve this you have to open the "${DITA_OT_DIR}/plugins/com.oxygenxml.webhelp/oxygen-webhelp/resources/js/toc.js" file and delete the following lin...