Search found 841 matches

by Costin
Wed Dec 15, 2021 1:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Keep the TOC in topic page fixed for Webhelp responsive in Oxygen 24
Replies: 3
Views: 899

Re: Keep the TOC in topic page fixed for Webhelp responsive in Oxygen 24

Hi Sumi, Thank you for the feeback! As it is not crystal clear for us what you refer to by There is a vertical scroll and the height grows as the user scrolls down. to investigate this, we need you to contact us on our official support email address - support@oxygenxml.com - and please attach a smal...
by Costin
Fri Nov 26, 2021 12:58 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp ToC navigation to chunked content
Replies: 4
Views: 1543

Re: webhelp ToC navigation to chunked content

Hi Dan, Thank you for your feedback! We already have an issue logged in our internal issue tracking system, so I have just added your vote for this. The interal reference of the issue is "WH-2420". We will notify this thread once a different implementation will be available in a future rel...
by Costin
Wed Nov 17, 2021 12:39 pm
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 17
Views: 6081

Re: Searchability of topics in "chunk: to content"

Hi Dan02,

I've added your vote and gave the issue we have logged in our system a bump.

Thank you and regards,
Costin
by Costin
Wed Nov 17, 2021 12:35 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp output fails
Replies: 3
Views: 993

Re: Webhelp output fails

Hi Matt,

To run the WebHelp transformation scenario using the Oxygen GUI software (Editor/Author), you need to have a license for that specific product.

Regards,
Costin
by Costin
Mon Nov 15, 2021 12:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Changing the copy/paste button for <codeblock> in webhelp
Replies: 5
Views: 1581

Re: Changing the copy/paste button for <codeblock> in webhelp

Hi Dan, As WebHelp topics in the output are in fact HTML files, it is possible to style most of the elements appearing in the WebHelp Responsive output through your own CSS customization. In this case, as the Copy button has a dedicated class set on it ("class=copyTooltip"), you could use ...
by Costin
Wed Oct 27, 2021 12:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Restricting use of unauthorised content
Replies: 4
Views: 1066

Re: Restricting use of unauthorised content

Hi Matt,

Could you please fist let us know where exactly do you need to impose the restrictions?
Do you need to restrict editing the topics content, or to restrict access to some of the HTML files resulted for their corresponding topic references in the published output?

Regards,
Costin
by Costin
Fri Oct 15, 2021 12:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Save entire manual to PDF
Replies: 6
Views: 2056

Re: Save entire manual to PDF

Hello,

Unfortunately, there is no progress so far and it seems there are no plans to include this feature in the close future, as it is considered only for the long term development.
We will notify this thread when / if this feature will get implemented.

Best Regards,
Costin
by Costin
Fri Oct 15, 2021 12:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: PDFs for several documents in the WebHelp Responsive output
Replies: 1
Views: 569

Re: PDFs for several documents in the WebHelp Responsive output

Hello, Indeed, in the current implementation of WebHelp, the "webhelp.pdf.link.url" allows a single value, so it is not possible to refer multiple PDF documents. However, even if there is no predefined support for this, we already have a customization example to add a custom component and ...
by Costin
Thu Sep 23, 2021 12:46 pm
Forum: Common Problems
Topic: Remove link (chain symbols) from section headings
Replies: 2
Views: 1469

Re: Remove link (chain symbols) from section headings

Hi Greg, Indeed, this is how the links to content in another topic is represented in the current implementation of the WebHelp output - through pernalinks. However, even if there is no out-of-the-box support for removing those from the output, this could be easily achieved through CSS, so you should...
by Costin
Mon Sep 20, 2021 11:49 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Preventing index.html from appearing when calling context-sensitive help
Replies: 1
Views: 602

Re: Preventing index.html from appearing when calling context-sensitive help

Hi Jonathan, Indeed, the current implementation of Oxygen XML WebHelp always displays the main (index.html) page first and I'm afraid there is no simple way we could think about, so we could not offer a workaround for this for the time being. However, we have an improvement request already logged in...
by Costin
Tue Sep 14, 2021 11:47 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: replacing oxygen-webhelp folder
Replies: 2
Views: 817

Re: replacing oxygen-webhelp folder

Hi , Unfortunately we do not have a solution for this. as there is no special place where you could change this.. We suggest you should not try to change any default resources, because this could generate compatibility issues, as the resources from the current version of Oxygen XML WebHelp may no lo...
by Costin
Fri Aug 27, 2021 3:11 pm
Forum: Common Problems
Topic: Searching result page doesn't display
Replies: 10
Views: 3852

Re: Searching result page doesn't display

Hi jmichaels,, As we are not aware of such issues, are you perchance using a custom publishing template? If you are using a custom template, could you please try using one of the default templates and see if it the hangs/freezes still reproduce? If it does, could you please provide a sample where th...
by Costin
Tue Aug 10, 2021 12:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Which files do I need to edit to customize webhelp?
Replies: 3
Views: 1052

Re: Which files do I need to edit to customize webhelp?

Hi Anna, You can find the version of Oxygen that was used to generate the WebHelp Classic documentation if you either use the Internet browser's CSS inspector to inspect the elements from any topic page in the output, or if you use the context menu action "View page source", on any page fr...
by Costin
Mon Aug 09, 2021 12:22 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to "freeze" an image, so that it doesn't scroll
Replies: 2
Views: 801

Re: How to "freeze" an image, so that it doesn't scroll

Hi, You could achieve this using a CSS customization of your own. More specific, you could use a CSS selector to match the element that holds your image, then apply your own CSS rules for it, to style the output as desired. You can find detailed information on how to use the internet explorer's CSS ...
by Costin
Tue Jun 29, 2021 12:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp output size
Replies: 4
Views: 1211

Re: WebHelp output size

Hi Ken. We do not have an out-of-the-box solution for what you want to achieve. Even so, the "toc.xml" file - which represents the basics for generating the TOC - is already present in the temp directory of the output. Given this, most probably you could use it to create your own XSLT exte...
by Costin
Mon Jun 28, 2021 12:35 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp output size
Replies: 4
Views: 1211

Re: WebHelp output size

Hi Ken, We used a separate TOC files structure in the past for deprecated transformations, but came to the conclusion it could generate other issues (like security, search related issues, etc.). Thank you for the feedback anyway! Indeed, in the WebHelp implementation we decided to use, there is a mi...
by Costin
Fri Jun 04, 2021 1:14 pm
Forum: General XML Questions
Topic: Index Term Glossary
Replies: 1
Views: 1027

Re: Index Term Glossary

Hi daryl, The Index page should be automatically generated, as long as you have index terms in your publication (use <indexterm> elements in your DITA sources). More details on <indexterm> elementes and how they could be used are available in the DITA specification from this section of our website. ...
by Costin
Wed Jun 02, 2021 12:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Inline image height
Replies: 3
Views: 1154

Re: Inline image height

Hi, Thank you for the feedback your provided! I've just logged it in our internal improvements system, so that our developers will analyze it and see if there is something we could implement to improve this behavior. Meanwhile, I suggest you should avoid modifying any of the plugin's source files di...
by Costin
Fri May 21, 2021 11:25 am
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 17
Views: 6081

Re: Searchability of topics in "chunk: to content"

Hi jdupont,

I've just added your vote for it in our system.

We will notify this thread when this will be fixed.

Regards,
Costin
by Costin
Tue May 11, 2021 12:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Don't want my SVG diagram in an image modal
Replies: 3
Views: 1141

Re: Don't want my SVG diagram in an image modal

Hi toolie, There is a dedicated parameter which is used to present images displayed at a smaller dimension than the original size in a modal preview. The parameter is called " webhelp.show.full.size.image ", so you could set it to "no" in the parameters tab of the WebHelp Respons...
by Costin
Mon May 10, 2021 12:09 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Top menu always visible
Replies: 2
Views: 636

Re: Top menu always visible

Hi guibertGE,

We already have an improvement request logged in our internal system and it is currently work in progress.
The new implementation will be included in a future release, so we will notify this thread when this will occur.

Regards,
Costin
by Costin
Thu Apr 08, 2021 12:40 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: VRM element without modification number
Replies: 4
Views: 1119

Re: VRM element without modification number

Hi, Do you need to remove the form control that presents the "modification" versioning element from editing (while working on the document in the visual Author editing mode from Oxygen)? Out of the box, neither the WebHelp Responsive, nor the PDF based on HTML and CSS transformation scenar...
by Costin
Thu Apr 01, 2021 12:55 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp - Search within current context
Replies: 14
Views: 3995

Re: WebHelp - Search within current context

Hi Ian, I also replied to the email you sent us on our official support email, but just to update this thread, I will also post my reply here as well. There is no out-of-the-box support it in the current implementation of WebHelp. However, we already have an improvement request logged in our interna...
by Costin
Mon Mar 29, 2021 12:32 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: ImageMap target options
Replies: 1
Views: 765

Re: ImageMap target options

Hello, I'm following this up just to update the thread. By default, all links associated with an an image map open in the same page. However, as a colleague already replied to you on the email support., we have a publishing template customization, which allows you to open those image map links in a ...
by Costin
Fri Mar 26, 2021 1:29 pm
Forum: Other Issues
Topic: imagemap area CSS
Replies: 3
Views: 1537

Re: imagemap area CSS

Hi revaljilji, Unfortunately this is not possible using the current implementation of the WebHelp plugin. However, we already have an improvement request logged in our internal tracking system, so I've just added your vote for it and we will notify this thread when / if this will get implemented. Re...
by Costin
Thu Mar 25, 2021 1:22 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive - Disable image popups
Replies: 3
Views: 1669

Re: Webhelp Responsive - Disable image popups

Hi Alice, The enlargement works only for the images whose resolution is downsized. More specific, for images displayed at their initial size, there won't be any enlargement pop-up. If you need that behavior for specific images, you should downsize them, using either the " scale " attribute...
by Costin
Wed Mar 24, 2021 4:34 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Localizing a JavaScript modal popover?
Replies: 1
Views: 738

Re: Localizing a JavaScript modal popover?

Hello,

Unfortunately, the current implementation of WebHelp does not support localizing of custom Javascript modal popovers.

Regards,
Costin
by Costin
Wed Feb 24, 2021 1:33 pm
Forum: General XML Questions
Topic: Customize Syntax Highlighting colors
Replies: 5
Views: 2398

Re: Customize Syntax Highlighting colors

Hi Daryl, There is predefined support for syntax-highlight for codeblocks, so, depending on the value of the outputclass attribute set for each specific codeblock to specify the code/languaget, the corresponding syntax-higlight coloring scheme would be applied over the codeblock's content. You can f...
by Costin
Mon Jan 25, 2021 1:05 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Tracking the search results page in webhelp responsive
Replies: 2
Views: 954

Re: Tracking the search results page in webhelp responsive

Hi Christina, There is no out-of-the-box support for the dataLayercript, but you could probably make use of the WebHelp HTML conent insertion capability to use your own Java scripts. There is the How to Insert HTML Content section in the User-Guide that describes how you could add custom HTML conten...
by Costin
Thu Jan 14, 2021 1:45 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Printing topics from webhelp responsive
Replies: 4
Views: 1436

Re: Printing topics from webhelp responsive

Hi Mark, We could not reproduce the issue on our side, on the latest version 23. Please try using the default WebHelp Responsive transformation scenario, clear of any customization and a fresh copy of oXygen XML that use its own bundled DITA-OT for transformations. You could try testing on the versi...