Organization Impact After Subscription Expiration
Information about how subscription expiration affects an organization and its users.
What Happens After Expiration
- Organization suspension - When a subscription expires, the organization enters a suspended state. Users cannot access the organization's normal resources and data.
- Subscription status visibility - The expired status is shown on the organization's Subscription page.
User Experience After Login
- Organization administrators - When an administrator logs in to a suspended organization, the system redirects the user to the Subscription page.
- Organization members - Regular members see an information page that explains why they cannot access their usual workspace.
Subscription Reactivation
- Automatic reactivation - When a new subscription becomes active, the organization is restored automatically and all users regain access.
- Manual subscription renewal - Administrators can use the Renew plan button when the organization is suspended because the subscription expired.