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Organization Settings Page

The Organization Settings page in Oxygen Content Fusion allows organization administrators to manage their organization's basic information, display settings, and handle organization deletions.

Accessing the Organization Settings Page

Only users with an Organization Administrator role can access the organization settings page. To access this page:

  1. Click on your user profile name in the top-right corner of the interface.
  2. Select Manage organization from the drop-down menu.
  3. In the organization management interface, click on Settings in the left navigation panel.
Note:
If you do not see the Manage organization option in your user menu, you do not have administrator privileges for your organization.

Page Layout and Components

The Settings page provides comprehensive control over organization-level settings and includes important warnings about subscription impacts when deleting an organization.

Figure 1. Organization Settings Page

The organization settings page is organized into several main sections:

General Information Section
Displays and allows editing of basic organization details:
  • Organization Avatar - Visual representation of the organization with the option to upload a custom image.
  • Organization ID - Unique identifier for the organization (read-only).
  • Organization Display Name - Editable name that appears throughout the interface.
Disable AI-powered features
Select this option to disable all AI features. If not selected (default), organization members have access to the AI features contributed by the Oxygen AI Positron.
Delete Organization Section
Provides options for organization deletion with important alerts:
  • Deletion Warning - Orange warning box that explains the consequences of deletion.
  • Auto-renewal Info - Blue information box (appears when applicable) that explains deletions will disable auto-renewal.
  • Delete Organization Button - Red button to initiate the deletion process.

Managing General Organization Settings

The General Information section allows you to customize your organization's appearance and identification:

Organization Avatar

You can upload a custom image to represent your organization:
  1. Click on the camera icon in the organization avatar area.
  2. Select an image file from your computer.
  3. The image will be automatically resized and applied as your organization's avatar.
Note:
The avatar image should be square for best results (128 x 128 pixels). The system will automatically crop the image to fit the display requirements.

Organization Display Name

You can change how your organization name appears throughout the interface:
  1. Click on the current display name or the edit icon next to it.
  2. Enter the new display name in the text field.
  3. Click Save to apply the changes.
Note:
The organization ID cannot be changed as it is a unique system identifier. Only the display name can be modified.

Organization Deletion

The organization deletion feature allows administrators to permanently remove their organization and all associated data. This process includes important considerations regarding subscription management.

Deletion Warnings and Information

When you attempt to delete an organization, the system displays several important notes:
  • Primary Deletion Warning - An orange warning box that explains the immediate suspension and permanent removal of all organization resources, including projects, users, and review tasks after a 14-day grace period.
  • Auto-renewal Impact Info - A blue information box that appears when your organization has an active paid subscription with auto-renewal enabled. This warning states: "Deleting this organization will also disable the auto-renewal of your subscription."
Important:
The auto-renewal warning only appears for organizations with paid subscriptions purchased through the Verifone system where auto-renewal is currently enabled. If you do not see this warning, your subscription either does not have auto-renewal enabled or was not purchased through the Verifone system.

Deleting an Organization

To delete your organization:
  1. Review all warning messages carefully, including the auto-renewal impact if applicable.
  2. Click the Delete organization button.
  3. If your organization has auto-renewal enabled, the system will automatically disable auto-renewal as part of the deletion process.
  4. The organization will be immediately suspended and scheduled for permanent deletion after 14 days.
  5. All users will lose access to organization resources immediately.
  6. You will receive email notifications about the deletion schedule.
Important:
Once the deletion process begins, auto-renewal is permanently disabled even if you later cancel the organization deletion. You cannot re-enable auto-renewal through the Oxygen Content Fusion interface after it has been disabled during the deletion process.

Cancelling Organization Deletion

Figure 2. Cancel Organization Deletion
If you change your mind after scheduling deletion, you can cancel it during the 14-day grace period:
  1. Navigate to the Organization Settings page.
  2. You will see a warning section titled "Organization scheduled for deletion" with an orange warning box.
  3. Click the Cancel deletion button.
  4. The organization will be restored to active status.
  5. Users will regain access to organization resources.
Important:
Cancelling organization deletion does NOT re-enable auto-renewal. If auto-renewal was disabled during the deletion process, it remains disabled even after cancellation. You must manually re-enable auto-renewal through your Verifone account management interface if you want automatic renewal to resume.

Auto-renewal and Subscription Impact After Organization Deletion

Organization deletion has specific impacts on subscription management that administrators should understand:

Automatic Auto-renewal Disable

When you delete an organization with auto-renewal enabled:
  • The system automatically disables auto-renewal as part of the deletion process.
  • This prevents future automatic charges for a subscription that will be deleted.
  • The auto-renewal disable occurs before the organization is suspended.
  • If auto-renewal cannot be disabled, the deletion process will fail with an error message.

Subscription Status After Deletion

After organization deletion:
  • Your subscription remains active until its natural expiration date.
  • Auto-renewal is permanently disabled.
  • If you cancel the deletion, the subscription remains active but auto-renewal stays disabled.
  • You must manually renew before expiration if you want to continue using the service.

Troubleshooting Organization Settings

If you encounter issues with organization settings management:

  • Access Issues - Ensure you have Organization Administrator privileges to access settings management features.
  • Avatar Upload Problems - Verify that your image file is in a supported format (JPG, PNG, WebP) and is not too large (recommended maximum 100kB).
  • Display Name Changes - If display name changes do not appear immediately, refresh the page or check that you have the necessary permissions.
  • Deletion Process Issues - If organization deletion fails, check that auto-renewal can be disabled successfully. Contact support if the issue persists.
  • Auto-renewal Note - If you do not see the auto-renewal warning when expected, verify that your subscription is paid and purchased through Verifone with auto-renewal enabled.