Search found 837 matches
- by Costin
- Thu Nov 12, 2020 1:10 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: searching results are not updated
- Replies: 4
- Views: 1477
Re: searching results are not updated
Hi Catherine, We are aware of an issue with the WebHelp search indexer that could cause this. Unfortunately, there is no workaround that we could provide you at this time, which could be used with the current implementation of WebHelp. However, I am happy to let you know that this issue was already ...
- by Costin
- Tue Nov 03, 2020 1:47 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp responsive template - customize header
- Replies: 7
- Views: 3103
Re: Webhelp responsive template - customize header
Hi urbanrobots, If you need override the templates from the "commonComponentExpander.xsl" file, you should register your own XSL on all of the four extension points enumerated below: com.oxygenxml.webhelp.xsl.dita2webhelp, com.oxygenxml.webhelp.xsl.createMainPage, com.oxygenxml.webhelp.xsl...
- by Costin
- Mon Nov 02, 2020 1:25 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Published WebHelp: file not accessible
- Replies: 6
- Views: 2166
Re: Published WebHelp: file not accessible
Hi Carl, From the details you provided, most probably, you have some resources (like submaps, topics, or any other resources), external to the main DITA Map folder. To better notice if that's your case, if you have resources outside of the main DITA Map folder , you could open the main DITA Map in t...
- by Costin
- Wed Oct 21, 2020 12:01 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: webhelp responsive top menu is too sensitive and disappears too easily
- Replies: 2
- Views: 1104
Re: webhelp responsive top menu is too sensitive and disappears too easily
Hi Justin, Thank you for the feedback! Indeed, our current implementation of the WebHelp menu is based on the hover state of the elements. And yes, once the boundaries of an element from the menu are exceeded, the menu closes (disappears). I logged an improvement request in our internal improvements...
- by Costin
- Tue Oct 20, 2020 12:05 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Same file referred from multiple maps
- Replies: 1
- Views: 825
Re: Same file referred from multiple maps
Hi, We chose to generate duplicate HTML files, because each instance of the topic file should have it's own correct navigation links in the output (more specific, the links from the publication TOC, topic breadcrumb and menu). To differentiate them in the publication, we enforce this through the &qu...
- by Costin
- Mon Oct 19, 2020 12:15 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Output HTML file names that are different from the source DITA topic file names?
- Replies: 5
- Views: 1916
Re: Output HTML file names that are different from the source DITA topic file names?
Hi, Unfortunately, besides the ID unicity issue, this would also involve renaming any topic file references. There is no predefined support for such use-case in the WebHelp product. As we are not aware of such possibility, so I'm afraid that we could not help with any advise. Like I previously menti...
- by Costin
- Fri Oct 16, 2020 1:34 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Output HTML file names that are different from the source DITA topic file names?
- Replies: 5
- Views: 1916
Re: Output HTML file names that are different from the source DITA topic file names?
Hi, We consider that using the ID from the root element of the topic as file name is not possible. However, as this is more a DITA related questions, rather than an oXygen one, you should give it a try and raise the question on the DITA Users lists (https://groups.google.com/g/dita-ot-users?pli=1 an...
- by Costin
- Mon Oct 12, 2020 1:19 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Fixed table columns for Webhelp output
- Replies: 2
- Views: 995
Re: Fixed table columns for Webhelp output
Hi Leroy, Indeed, the tables from the WebHelp Responsive output have variable width, in order to keep the responsiveness of the topics. So, depending on the screen and viewport size, the columns may compress or extend. That's achieved by a width:100%; property, which is set on all tables by the defa...
- by Costin
- Mon Sep 28, 2020 1:07 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Omitting permalinks and collapsibility of sections from WebHelp Responsive
- Replies: 1
- Views: 909
Re: Omitting permalinks and collapsibility of sections from WebHelp Responsive
Hello, Indeed, we decided to display all permalinks in the output, as there are users that found that helpful. However, I've logged an improvement request also for this aspect, so we will see if we could implement something to make this controllable (through a dedicated transformation scenario param...
- by Costin
- Thu Sep 24, 2020 12:53 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: WebHelp Responsive: behavior of Index (terms) button on index terms page
- Replies: 1
- Views: 842
Re: WebHelp Responsive: behavior of Index (terms) button on index terms page
Thank you for the suggestion!
We will consider this in a future version of oXygen.
Regards,
Costin
We will consider this in a future version of oXygen.
Regards,
Costin
- by Costin
- Thu Sep 24, 2020 12:33 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Search scope
- Replies: 6
- Views: 2316
Re: Search scope
Hi Graham,
I've added your comment, as-is on the issue.
Regards,
Costin
I've added your comment, as-is on the issue.
Regards,
Costin
- by Costin
- Wed Sep 23, 2020 12:21 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Search scope
- Replies: 6
- Views: 2316
Re: Search scope
That's the same improvement request - for faceted search, that we logged.
Added your comment there.
Regards,
Costin
Added your comment there.
Regards,
Costin
- by Costin
- Wed Sep 23, 2020 12:19 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Oxygen WebHelp-based site for an enterprise's entire set of products?
- Replies: 7
- Views: 2953
Re: Oxygen WebHelp-based site for an enterprise's entire set of products?
Hi,
Yes, we have this logged and I've added your comment to it.
We will let you know when this functionality will become available.
Regards,
Costin
Yes, we have this logged and I've added your comment to it.
We will let you know when this functionality will become available.
Regards,
Costin
- by Costin
- Tue Sep 22, 2020 12:53 pm
- Forum: Feature Request
- Topic: Keyboard shortcuts in WebHelp Responsive: e.g. prev/next topic
- Replies: 1
- Views: 1387
Re: Keyboard shortcuts in WebHelp Responsive: e.g. prev/next topic
Hi Graham, Unfortunately, in the current implementation of WebHelp, it is not possible to set keyboard shortcuts for the previous/next topic links in the WebHelp Responsive output. However, it may be possible to implement your own shortcuts, using a JavaScript customization of your own. You could ad...
- by Costin
- Mon Sep 14, 2020 12:50 pm
- Forum: Other Issues
- Topic: Oxygen vs Eclipse
- Replies: 3
- Views: 2232
Re: Oxygen vs Eclipse
Hi Graham, Sure thing! If you are licensed to use the plugin, that means that you have a license of the specific product type - Author or Editor or Developer (depends on the product type that appears as tjhe "Component" field on your license key). And you may indeed use both the plugin and...
- by Costin
- Mon Aug 31, 2020 12:17 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Turning off collapsible sections in wehbelp
- Replies: 24
- Views: 4149
Re: Turning off collapsible sections in wehbelp
Hi maglid,
I have just updated the issue that we have logged in our internal tracking system with your latest feedback.
Regards,
Costin
I have just updated the issue that we have logged in our internal tracking system with your latest feedback.
Regards,
Costin
- by Costin
- Fri Aug 14, 2020 11:47 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: file-less URLs in Oxygen webhelp?
- Replies: 2
- Views: 1065
Re: file-less URLs in Oxygen webhelp?
Hello, In content, Oxygen XML WebHelp does not have capability to generate links without the .html extension and does not autimatically route them. The routing could be most probably performed by the HTTP server that hosts your WebHelp Responisve, so you should look into configuring the server to co...
- by Costin
- Mon Aug 10, 2020 12:25 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Expand and collapse topic TOC
- Replies: 7
- Views: 2838
Re: Expand and collapse topic TOC
Hi Leroy, Adding a button to hide the topic toc is not somthing you could do by default using the current implementation of webhelp. However, I logged an improvement request in our internal tracking system, so our development team will consider adding a button to expand/collapse the toc in a future ...
- by Costin
- Mon Aug 10, 2020 12:25 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Print webhelp topic without navigation
- Replies: 1
- Views: 714
Re: Print webhelp topic without navigation
Hi, Thank you for the feedback! With the default implementation of WebHelp, it is not possible to remove the elements from being printed. I've just logged an improvement request in our internal tracking system, so that our developers will try to improve this (remove any unnecessary elements from the...
- by Costin
- Thu Jul 30, 2020 12:08 pm
- Forum: Common Problems
- Topic: Residual temp.1 directory
- Replies: 1
- Views: 915
Re: Residual temp.1 directory
Hi, This kind of issues may occur when there in the source files that you are using which are outside the folder of the main DITA Map. More specific, the DITA OT is known to have some issues when there are resources (topic references, other submaps, or any other resources) that are located outside o...
- by Costin
- Thu Jul 30, 2020 11:48 am
- Forum: Other Issues
- Topic: Integrate Oxygen XML Author with Jenkins
- Replies: 5
- Views: 3458
Re: Integrate Oxygen XML Author with Jenkins
Hello, You have an older version of Author - version 20 - which worked with an older version of DITA (2.x), that is bundled with it. The latest version uses DITA OT 3.x (it comes bundled with DITA OT 3.4.1 more specific). To answer your other question, no, you could not use the WebHelp plugin that c...
- by Costin
- Mon Jul 27, 2020 12:09 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: DITA publishing by WebHelp Classic
- Replies: 1
- Views: 709
Re: DITA publishing by WebHelp Classic
Hi pahom, Please note that the WebHelp Classic transformation scenario became deprecated 2 versions ago and, currently, we only implement small fixes, but it will be most probably dropped in the near future versions of oXygen. So, as long as you do not have a specific reason to use the deprecated We...
- by Costin
- Mon Jul 20, 2020 12:24 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: "Webhelp responsive" is not a recognized transformation type
- Replies: 1
- Views: 818
Re: "Webhelp responsive" is not a recognized transformation type
Hi Copley, This issue - WebHelp transtype not recognized - usually occurs if the WebHelp plugin was not integrated correctly in the DITA-OT that you are using locally. If you are using the WebHelp DITA-OT plugin to publish WebHelp from command line (outside of the oXygen GUI), please make sure that ...
- by Costin
- Tue Jun 16, 2020 12:47 pm
- Forum: Other Issues
- Topic: Navigation links and icons (navprev, navnext) are not inserted on Webhelp pages
- Replies: 8
- Views: 5223
Re: Navigation links and icons (navprev, navnext) are not inserted on Webhelp pages
I've also replied on the email you sent us, but I will post my reply here as well: The navlinks should work by default, if you set the show.navigation.links parameter. You should not do any other change over the plugin or the template. I suggest you should download and deploy a clean copy of oXygen ...
- by Costin
- Fri Jun 12, 2020 12:09 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp Responsive Search String length
- Replies: 1
- Views: 896
Re: Webhelp Responsive Search String length
Hello, We are not aware of such issues and we could not reproduce it. The only thing we could think about is that you should make sure that the input method you are using is English (or a variation of English). That's because using a keyboard input layout in a different language could use some speci...
- by Costin
- Tue Jun 09, 2020 12:42 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Japanese Webhelp search seems to hang in loop
- Replies: 4
- Views: 1830
Re: Japanese Webhelp search seems to hang in loop
Hello, The issue related to the search remaining in loop, when using Japanese language on a DITA Map published to WebHelp was already fixed in a maintenance build of the version 22. Therefore, if you download, install and use the latest version 22.1 available on our website, thearch should not remai...
- by Costin
- Wed May 20, 2020 12:16 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Can't get Google Analytics code into my topics
- Replies: 1
- Views: 919
Re: Can't get Google Analytics code into my topics
Hi Michael, I've already replied on the comment you left on our User-Guide, so I am pasting here the reply. This may occur if the XML that contains the HTML / Javascript resources is not well formed (for example, if the fragment contains special characters that could break well-formedness). You can ...
- by Costin
- Tue May 19, 2020 12:47 pm
- Forum: Common Problems
- Topic: javax.xml.bind.JAXBException: Implementation of JAXB-API has not been found on module path or classpath.
- Replies: 1
- Views: 4198
Re: javax.xml.bind.JAXBException: Implementation of JAXB-API has not been found on module path or classpath.
Hi shrinidhiha, How exactly are you using WebHelp? Are you using the standalone WebHelp plugin product from our website, or are you a custom DITA-OT using the WebHelp plugin that you extracted from an Oxygen XML GUI product (like Editor or Author)? We double checked and the standalone WebHelp plugin...
- by Costin
- Tue May 19, 2020 12:47 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Build oxygen webhelp automatically
- Replies: 8
- Views: 3004
Re: Build oxygen webhelp automatically
Hi Catherine, I'm afraid that we do not have any guidelines to start up with using Jenkins or other CI systems. Also, we only develop Oxygen products and can help with issues related strictly to using them, but we do not offer any training or consultancy services. We suggest you should reach to a co...
- by Costin
- Fri May 08, 2020 10:57 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Save entire manual to PDF
- Replies: 6
- Views: 2056
Re: Save entire manual to PDF
Hi, I'm afraid that, currently, the only way to generate PDF for the WbHelp output is the one that you already found. We have an improvement request logged in our internal tracking system to make it possible to generate PDF on the fly for the WebHelp output. Our development team will analyze the iss...
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