Search found 492 matches
- by mihaela
- Wed Mar 30, 2022 11:49 am
- Forum: Common Problems
- Topic: Pasting comments from PDF with dash or quotes causes Content Fusion to crash
- Replies: 9
- Views: 3733
Re: Pasting comments from PDF with dash or quotes causes Content Fusion to crash
Hi, Thank you for confirmed that this happens only for files with ascii encoding. We have already added an issue for this in our internal issue tracker and we will update this thread when the fix will be available. Can you please tell us if you are forced to use the ascii encoding in the future or y...
- by mihaela
- Thu Mar 24, 2022 1:40 pm
- Forum: Common Problems
- Topic: Content Fusion Pane Silently Fails to Connect
- Replies: 2
- Views: 1608
Re: Content Fusion Pane Silently Fails to Connect
Hello,
There was a problem when Oxygen Content Fusion Connector version 4.3.0 was used in Oxygen XML Editor version 24.0 related to the logging mechanism. The problem reported here was fixed after we relesed a new add-on (version 4.3.1) that solved the logging problem.
Best Regards,
Mihaela
There was a problem when Oxygen Content Fusion Connector version 4.3.0 was used in Oxygen XML Editor version 24.0 related to the logging mechanism. The problem reported here was fixed after we relesed a new add-on (version 4.3.1) that solved the logging problem.
Best Regards,
Mihaela
- by mihaela
- Wed Mar 16, 2022 1:19 pm
- Forum: Common Problems
- Topic: Pasting comments from PDF with dash or quotes causes Content Fusion to crash
- Replies: 9
- Views: 3733
Re: Pasting comments from PDF with dash or quotes causes Content Fusion to crash
Hello,
We managed to reproduce the problem you reported, when the encoding of the edited files is ASCII ( <?xml version = "1.0" encoding = "ASCII"?>).
Can you please confirm if this is also your case?
Best Regards,
Mihaela
We managed to reproduce the problem you reported, when the encoding of the edited files is ASCII ( <?xml version = "1.0" encoding = "ASCII"?>).
Can you please confirm if this is also your case?
Best Regards,
Mihaela
- by mihaela
- Fri Mar 11, 2022 2:27 pm
- Forum: Common Problems
- Topic: Profiling Formatting in Web Editor
- Replies: 3
- Views: 1440
Re: Profiling Formatting in Web Editor
Hi,
Thank you for the sample files, we managed to reproduce the issue and we included a fix in Web Author version 24.1 (we just released it).
Best Regards,
Mihaela
Thank you for the sample files, we managed to reproduce the issue and we included a fix in Web Author version 24.1 (we just released it).
Best Regards,
Mihaela
- by mihaela
- Thu Mar 10, 2022 5:59 pm
- Forum: Common Problems
- Topic: Retrieve DITA features in custom framework
- Replies: 6
- Views: 1869
Re: Retrieve DITA features in custom framework
Hello, Can you please give us more details about your use case? Your framework is an extension of the builtin DITA framework or is a custom framework that is not related with one of the builtin frameworks included in Oxygen XML? There is a tutorial from our JS API Documentation [1] called "Show...
- by mihaela
- Thu Jan 27, 2022 1:16 pm
- Forum: Common Problems
- Topic: Mixed content in outline view
- Replies: 4
- Views: 1413
Re: Mixed content in outline view
Hi,
We are glad that your problem is solved.
The difference between the interpretation and the rendering is not intended. We added an issue in our internal issue tracker for this and we will update this thread when we will release a version that contains the fix.
Best Regards,
Mihaela
We are glad that your problem is solved.
The difference between the interpretation and the rendering is not intended. We added an issue in our internal issue tracker for this and we will update this thread when we will release a version that contains the fix.
Best Regards,
Mihaela
- by mihaela
- Tue Jan 25, 2022 6:17 pm
- Forum: Common Problems
- Topic: Mixed content in outline view
- Replies: 4
- Views: 1413
Re: Mixed content in outline view
Hi, Thank you for the sample file, we managed to reproduce the problem. The document is a simple xml file, with no CSS associated. The Outline renders the text that is encountered inside an element, until a block child node is encountered. In your sample, a CSS is not specified and this means that, ...
- by mihaela
- Mon Jan 24, 2022 11:27 am
- Forum: Common Problems
- Topic: Mixed content in outline view
- Replies: 4
- Views: 1413
Re: Mixed content in outline view
Hello, I tried to reproduce the problem you reported using a Docbook sample and all the text from the paragraph is presented in the "Structure" view of the Outline. Here is the sample that I used (the Web Author is a sample server, the last version, hosted on our website): https://www.oxyg...
- by mihaela
- Thu Dec 09, 2021 6:47 pm
- Forum: Common Problems
- Topic: Css Condition Not working
- Replies: 1
- Views: 670
Re: Css Condition Not working
Hi,
The :first-of-type pseudoclass is not supported [1] in Web Author.
You can try something similar:
[1] https://www.oxygenxml.com/doc/versions/ ... tions.html
Best Regards,
Mihaela
The :first-of-type pseudoclass is not supported [1] in Web Author.
You can try something similar:
Code: Select all
bookevent ~ bookevent bookeventtype{
display:none !important;
}
Best Regards,
Mihaela
- by mihaela
- Wed Dec 01, 2021 1:52 pm
- Forum: Common Problems
- Topic: Perform actions with drag and drop
- Replies: 4
- Views: 1596
Re: Perform actions with drag and drop
Hi, When your drop method is called, the caret position on the server is still on drag start so you will have to use setTimeout: setTimeout(() => { editor.getActionsManager().invokeOperation(...); }, 0); A small suggestion regarding the detection of the information set on drag start: you could also ...
- by mihaela
- Tue Nov 30, 2021 12:24 pm
- Forum: Common Problems
- Topic: Perform actions with drag and drop
- Replies: 4
- Views: 1596
Re: Perform actions with drag and drop
Hi, Can you please tell us more details about what you are trying to obtain when the buttons are dropped in the editor? If you only want to insert images, urls or simple text (that you know from the dragstart event), you can use our resource ResourceDragHandler API [1][2]. To answer your question: t...
- by mihaela
- Thu Nov 04, 2021 5:56 pm
- Forum: Common Problems
- Topic: Profiling Formatting in Web Editor
- Replies: 3
- Views: 1440
Re: Profiling Formatting in Web Editor
Hi, We tried to reproduce this problem but the styles for profiling attributes are stil displayed after changing the stylesheets. We used the default DITA framework for testing. Cand you please give us more details? What stylesheet do you select when you encounter this problem? It was added in your ...
- by mihaela
- Tue Oct 19, 2021 3:16 pm
- Forum: Common Problems
- Topic: Content Fusion Tasks Manager Pane Can't List Tasks
- Replies: 6
- Views: 4589
Re: Content Fusion Tasks Manager Pane Can't List Tasks
Hi,
I am glad that the problem is fixed.
This problem was fixed on the Content Fusion server version 4.0 (not 3.0, how I said in a previous post) so, after you upgrade the server you can disable back the option.
Please let us know if you encounter any other problem.
I am glad that the problem is fixed.
This problem was fixed on the Content Fusion server version 4.0 (not 3.0, how I said in a previous post) so, after you upgrade the server you can disable back the option.
Please let us know if you encounter any other problem.
- by mihaela
- Fri Oct 15, 2021 12:49 pm
- Forum: Common Problems
- Topic: Content Fusion Tasks Manager Pane Can't List Tasks
- Replies: 6
- Views: 4589
Re: Content Fusion Tasks Manager Pane Can't List Tasks
Hi,
The option that I mentioned is included in the Oxygen Editor Preferences, in the "Plugins / Oxygen Content Fusion Connector" page.
Best regards,
Mihaela
The option that I mentioned is included in the Oxygen Editor Preferences, in the "Plugins / Oxygen Content Fusion Connector" page.
Best regards,
Mihaela
- by mihaela
- Thu Oct 14, 2021 3:47 pm
- Forum: Common Problems
- Topic: Content Fusion Tasks Manager Pane Can't List Tasks
- Replies: 6
- Views: 4589
Re: Content Fusion Tasks Manager Pane Can't List Tasks
Hi, There was a performance issue on the Content Fusion server (when retreiving the details for a task with a lot of activity), that was fixed in version 3.0. What is your server version? To find the version open the Oxygen Content Fusion browser interface and after you login click on the last icon ...
- by mihaela
- Mon Aug 23, 2021 3:50 pm
- Forum: Other Issues
- Topic: @id on <row> causes issues in Content Fusion
- Replies: 3
- Views: 1189
Re: @id on <row> causes issues in Content Fusion
Hello,
Please let us know when you have more information. Maybe you can also send us the document and the custom framework (if you use one) on our support email address (support@oxygenxml.com).
Best Regards,
Mihaela
Please let us know when you have more information. Maybe you can also send us the document and the custom framework (if you use one) on our support email address (support@oxygenxml.com).
Best Regards,
Mihaela
- by mihaela
- Thu Jul 22, 2021 1:22 pm
- Forum: Common Problems
- Topic: Cannot perform the quick fix
- Replies: 8
- Views: 3145
Re: Cannot perform the quick fix
Hello, We managed to reproduce the problem, by using one of the options set in your option.xml file: <entry> <String>author.format.compatibility</String> <Integer>1</Integer> </entry> This means that, when the document is modified, breaking lines is avoided after element start or end tags and indent...
- by mihaela
- Thu Jul 22, 2021 11:26 am
- Forum: Common Problems
- Topic: Configuring Enterprise Server Address
- Replies: 5
- Views: 2825
Re: Configuring Enterprise Server Address
Hi,
Thank you for sharing the problem you encountered. Indeed, it is recommended to use the domain.
Please let us know if you encounter any other problem.
Best Regards,
Mihaela
Thank you for sharing the problem you encountered. Indeed, it is recommended to use the domain.
Please let us know if you encounter any other problem.
Best Regards,
Mihaela
- by mihaela
- Wed Jul 21, 2021 3:03 pm
- Forum: Common Problems
- Topic: how to customize the Insert table row ?
- Replies: 3
- Views: 1355
Re: how to customize the Insert table row ?
Hi, There is an API called ro.sync.ecss.extensions.api.AuthorDocumentFilter [1] that allows you to modify the content that is inserted in your document. For example, you can use the insertNode or insertFragment actions to insert class attributes for all the elements that will be inserted in the docu...
- by mihaela
- Wed Jul 21, 2021 9:56 am
- Forum: Common Problems
- Topic: Configuring Enterprise Server Address
- Replies: 5
- Views: 2825
Re: Configuring Enterprise Server Address
Hi,
We are glad that you can connect the editor with the server now.
If you want, please share what was the issue and how you solve it, it can be helpful if someone else encounter the same problem.
Thank you!
Mihaela
We are glad that you can connect the editor with the server now.
If you want, please share what was the issue and how you solve it, it can be helpful if someone else encounter the same problem.
Thank you!
Mihaela
- by mihaela
- Mon Jul 19, 2021 1:40 pm
- Forum: Common Problems
- Topic: how to customize the Insert table row ?
- Replies: 3
- Views: 1355
Re: how to customize the Insert table row ?
Hello, By default no DITA action inserts the class attribute. So, I think that "Insert table row" action may not be the only action that you want to update to set the class attributes, right? We need some details to better understand your use case, in order to provide a solution. Is the cl...
- by mihaela
- Mon Jul 19, 2021 12:00 pm
- Forum: Common Problems
- Topic: Configuring Enterprise Server Address
- Replies: 5
- Views: 2825
Re: Configuring Enterprise Server Address
Hi,
Can you please tell us what browser do you use? After you click "Connect" the browser is automatically opened or you have to manually switch to the browser? Do you have multiple Content Fusion tabs opened?
Best Regards,
Mihaela
Can you please tell us what browser do you use? After you click "Connect" the browser is automatically opened or you have to manually switch to the browser? Do you have multiple Content Fusion tabs opened?
Best Regards,
Mihaela
- by mihaela
- Mon Jul 19, 2021 8:13 am
- Forum: Common Problems
- Topic: Cannot perform the quick fix
- Replies: 8
- Views: 3145
Re: Cannot perform the quick fix
Hello, To better understand your use case, can you please tell us if the second quick fix appears after you apply the one that adds the required "mode" attribute? Or both quick fixes are presented together in the Validation view and you apply them one after another? We want to be sure that...
- by mihaela
- Fri Jul 16, 2021 12:07 pm
- Forum: Common Problems
- Topic: Cannot perform the quick fix
- Replies: 8
- Views: 3145
Re: Cannot perform the quick fix
Hi, We managed to reproduce this problem in Web Author if we first modify the document and then quickly apply the quick fix. The error appears if the validation is not retriggered until the quick fix is applied and the node position in the document has changed (due to the first modification). We add...
- by mihaela
- Thu Jul 15, 2021 6:04 pm
- Forum: Common Problems
- Topic: Override default profiling attribute styles - deliveryTarget
- Replies: 5
- Views: 1612
Re: Override default profiling attribute styles - deliveryTarget
Hello, We just released the 23.1.1 version of Web Author and it contains the fix for the problem related to the deliveryTarget attribute: the green outline does not appear anymore on the elements having this attribute set. Here is the "What's New" list for this version: https://www.oxygenx...
- by mihaela
- Thu Jul 15, 2021 4:28 pm
- Forum: Other Issues
- Topic: Javascript Custom Action using XLST
- Replies: 16
- Views: 4058
Re: Javascript Custom Action using XLST
Hello,
I wanted to let you know that we just released the 23.1.1 version of Web Author and it contains the fix for the problem you reported here.
Here is the "What's New" list for this new version:
https://www.oxygenxml.com/xml_web_autho ... 3.1.1.html
Best Regards,
Mihaela
I wanted to let you know that we just released the 23.1.1 version of Web Author and it contains the fix for the problem you reported here.
Here is the "What's New" list for this new version:
https://www.oxygenxml.com/xml_web_autho ... 3.1.1.html
Best Regards,
Mihaela
- by mihaela
- Wed Jun 09, 2021 7:59 am
- Forum: Common Problems
- Topic: oXygen comments aren't pulled down from CF server
- Replies: 10
- Views: 4566
Re: oXygen comments aren't pulled down from CF server
Hi,
We are glad that the problem is solved.
Please let us know if you encounter any other problem.
Best Regards,
Mihaela
We are glad that the problem is solved.
Please let us know if you encounter any other problem.
Best Regards,
Mihaela
- by mihaela
- Tue Jun 08, 2021 9:50 am
- Forum: Common Problems
- Topic: oXygen comments aren't pulled down from CF server
- Replies: 10
- Views: 4566
Re: oXygen comments aren't pulled down from CF server
Hi, Thank you for the samples. Here is what you can try: - in the "Get Changes" dialog switch to "Show All Files" view (the first button from the right top corner toolbar) - select the file that you know it contains new comments - check the two editors from the bottom In the righ...
- by mihaela
- Fri Jun 04, 2021 9:35 am
- Forum: Common Problems
- Topic: oXygen comments aren't pulled down from CF server
- Replies: 10
- Views: 4566
Re: oXygen comments aren't pulled down from CF server
Hi, Thank you for the details. We tried to reproduce the problem but on our tests the comments are recognized as changes. It would help us a lot if you could send us a sample task and some steps to reproduce. If there is a problem in sharing the content please try to create a sample task (from the w...
- by mihaela
- Thu Jun 03, 2021 2:16 pm
- Forum: Common Problems
- Topic: oXygen comments aren't pulled down from CF server
- Replies: 10
- Views: 4566
Re: oXygen comments aren't pulled down from CF server
Hello, When you say that you added Oxygen comments are you referring to the comments added in the document, using the "Add Comment" action from the editor's toolbar or to the comments added by using the "Add message" button from the "Task Activity" section in Content Fu...
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