Search found 841 matches
- by Costin
- Mon Mar 13, 2023 12:46 pm
- Forum: Common Problems
- Topic: DOTX052W errors and Translated webhelp classic UI labels not showing
- Replies: 12
- Views: 1683
Re: DOTX052W errors and Translated webhelp classic UI labels not showing
Hi gill_oxygen, The strings from the DITA-OT plugins developed by us (WebHelp / PDF CSS) already come with our own translations which we translated using authorized partners specialized in translations. However, if you noticed any incorrect translations in the default translations available for the ...
- by Costin
- Thu Mar 02, 2023 12:37 pm
- Forum: Common Problems
- Topic: strange printing behaviors for WebHelp topics
- Replies: 12
- Views: 2276
Re: strange printing behaviors for WebHelp topics
Hello,
As the improvement request was logged recently, there is currently no update.
The status is still "Open" in our internal tracking system. We will notify this thread when an implementation will become available.
Best Regards,
Costin
As the improvement request was logged recently, there is currently no update.
The status is still "Open" in our internal tracking system. We will notify this thread when an implementation will become available.
Best Regards,
Costin
- by Costin
- Wed Feb 22, 2023 12:31 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Issue with webhelp responsive upon update to version 25
- Replies: 3
- Views: 876
Re: Issue with webhelp responsive upon update to version 25
Hi Justyna,
So far, the issue still appears as open in our tracking system.
We will notify this thread when a new implementation will be available.
Regards,
Costin
So far, the issue still appears as open in our tracking system.
We will notify this thread when a new implementation will be available.
Regards,
Costin
- by Costin
- Tue Feb 21, 2023 12:47 pm
- Forum: Feature Request
- Topic: Does Oxygen XML Have the Feature like WebHelp Document Version Switch
- Replies: 6
- Views: 1276
Re: Does Oxygen XML Have the Feature like WebHelp Document Version Switch
Hi felixliu, Bu default, Oxygen WebHelp generates only a single version of the output. As there is no out-of-the-box support for managing different output versions, this could most probably done through a customization which you should develop on your own. We already have a feature request logged in...
- by Costin
- Thu Feb 09, 2023 12:58 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Cannot read field "result" because "fi" is null, Once more
- Replies: 9
- Views: 1613
Re: Cannot read field "result" because "fi" is null, Once more
Hi Mikael, Even if we strive to solve as many issues encountered by our users as possible, I'm afraid that we could not fix a problem without reproducing it first. You could send us the transformation console log, but it would be best to send us a small sample DITA Map (in an as minimal form as poss...
- by Costin
- Wed Feb 08, 2023 12:54 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Publishing a DITAmap on a Sharepoint
- Replies: 3
- Views: 693
Re: Publishing a DITAmap on a Sharepoint
Hi Jérôme, Could you please let us know if you are using a custom / external DITA-OT, or are you using the DITA-OT that comes bundled in Oxygen? In case you are using an external DITA-OT, you should instead try using the one that Oxygen comes bundled with. To check which DITA-OT you are using, you s...
- by Costin
- Tue Jan 31, 2023 12:47 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Navigation buttons not showing when topic is hidden in TOC
- Replies: 1
- Views: 499
Re: Navigation buttons not showing when topic is hidden in TOC
Hi richz, Thank you for the feedback you provided! Topic references having the toc attribute set to " no " makes the specific topic(s) not being displayed from the table of contents and, as the topics are not present there, their links are also missing from the navigation. This is intended...
- by Costin
- Tue Jan 17, 2023 1:06 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Chunked topic title not appearing as Page TOC on right pane
- Replies: 3
- Views: 590
Re: Chunked topic title not appearing as Page TOC on right pane
Hi, Indeed, that is intended behavior. As also described in the topic toc component's description in the WebHelp Responsive User-Guide : This component is generated for any topic that contains at least two <section> elements and each <section> must have an @id attribute. Most probably, that structur...
- by Costin
- Mon Jan 09, 2023 12:56 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Side TOC not accessible using standard keystrokes
- Replies: 3
- Views: 1221
Re: Side TOC not accessible using standard keystrokes
Hi rjcbop, I confirm that there is an issue with the arrow keys navigation in the output TOC. However, you could navigate using the TAB Shift+TAB keys and you could also use SPACE to toggle the expand/collapse state for a topic in the TOC. As we are aware of this issue and already have it logged in ...
- by Costin
- Thu Dec 22, 2022 12:49 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Publishing a webhelp with multiple submaps and keysmaps - dublicate graphics
- Replies: 2
- Views: 475
Re: Publishing a webhelp with multiple submaps and keysmaps - dublicate graphics
Hi Heidi, We could look into this and see if we could find a better suggestion for you, but to investigate the issue we first need you to send us a small sample DITA Map hierarchy that we could use to reproduce the same behavior at our side. Feel free to send a complete DITA Map in an as minimal for...
- by Costin
- Mon Dec 12, 2022 12:43 pm
- Forum: General XML Questions
- Topic: Make entire box clickable
- Replies: 6
- Views: 1475
Re: Make entire box clickable
Hi, Please note that is not necessary for the fragment to be a valid HTML. All that matters is that the fragment should be a well-formed XML, as also mentioned in the How to Insert HTML Content topic from our User-Guide. Also, at line 15, in the template's description you did not specify any placeho...
- by Costin
- Fri Dec 09, 2022 1:19 pm
- Forum: General XML Questions
- Topic: Make entire box clickable
- Replies: 6
- Views: 1475
Re: Make entire box clickable
Hi Jonathan, Please note that the " Click on Tiles " customization includes also an HTML fragment which should be added in your publishing template. Please make sure that you follow the instructions from the WebHelp User-Guide to add the fragment into the template. After you've added both ...
- by Costin
- Thu Dec 08, 2022 12:53 pm
- Forum: General XML Questions
- Topic: Using the topicref copy-to attribute with WebHelp output
- Replies: 9
- Views: 3106
Re: Using the topicref copy-to attribute with WebHelp output
Hi,
To investigate the issue you report, we need you to provide a sample DITA Map hierarchy on our support email (support@oxygenxml.com) in an as minimal form as possible.
Regards,
Costin
To investigate the issue you report, we need you to provide a sample DITA Map hierarchy on our support email (support@oxygenxml.com) in an as minimal form as possible.
Regards,
Costin
- by Costin
- Wed Nov 23, 2022 1:00 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: WebHelp not supported anymore in 23.1
- Replies: 1
- Views: 387
Re: WebHelp not supported anymore in 23.1
Hello, The WebHelp Classic transformation scenario was deprecated for many versions ago by now and in the end it was removed, so that it is not available in Oxygen anymore. The only WebHelp transformation scenario that we keep maintaining is the modern DITA Map WebHelp Responsive transformation scen...
- by Costin
- Fri Nov 11, 2022 12:45 pm
- Forum: Common Problems
- Topic: WebHelp search string with underscore returns no results
- Replies: 3
- Views: 1942
Re: WebHelp search string with underscore returns no results
Hi Syed, Thank you for the details you provided! I hereby confirm that we managed to reproduce this issue and we logged it in our internal issue tracking system, so that our development team will try to implement a fix in a future release of Oxygen. We will notify this thread whenever an implementat...
- by Costin
- Thu Nov 10, 2022 1:05 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Issue with webhelp responsive upon update to version 25
- Replies: 3
- Views: 876
Re: Issue with webhelp responsive upon update to version 25
Hi justyna, Please find below my answers: 1. In main view of index.html the main column with content is squeezed in the center and in old version was spread on the whole page - I hereby confirm there is an issue which our development team will investigate in order to implement a fix and we will noti...
- by Costin
- Mon Nov 07, 2022 1:05 pm
- Forum: Common Problems
- Topic: Numbering for WebHelp Responsive
- Replies: 1
- Views: 731
Re: Numbering for WebHelp Responsive
Hi lee, Unfortunately, with the current implementation, it is not possible to have topics numbering. And the topic you indicate in your post (https://www.oxygenxml.com/doc/versions/2.0/ug-feedback-enterprise/topics/ofbENT-how_to_install.html#fb-install-steps__section_mdf_gmz_mmb) does not contain ta...
- by Costin
- Fri Oct 28, 2022 12:09 pm
- Forum: General XML Questions
- Topic: Remove yellow highlights during searches
- Replies: 5
- Views: 1375
- by Costin
- Thu Oct 27, 2022 12:03 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Rename the relations group title
- Replies: 5
- Views: 739
Re: Rename the relations group title
Hi luodan, If you want to rename the default "Related information" title all over the publication, you could use the localization support in WebHelp, by creating a plugin through which you could modify the existing strings with the ones of your own. You should read this section from the We...
- by Costin
- Thu Oct 27, 2022 11:55 am
- Forum: Feature Request
- Topic: Include topicheads in search results breadcrumbs
- Replies: 1
- Views: 687
Re: Include topicheads in search results breadcrumbs
Hi Chris,
This is a known issue and our development team already has an issue logged in our tracking system (the issue ID is WH-2347).
I've added your vote for a fix on the issue to increase its priority and we will notify this thread when a fix will get implemented.
Regards,
Costin
This is a known issue and our development team already has an issue logged in our tracking system (the issue ID is WH-2347).
I've added your vote for a fix on the issue to increase its priority and we will notify this thread when a fix will get implemented.
Regards,
Costin
- by Costin
- Wed Oct 26, 2022 12:18 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Webhelp search doesn't find term that is present on html-page
- Replies: 4
- Views: 913
Re: Webhelp search doesn't find term that is present on html-page
Hi mbur1, The issue seems to reside in the incorrect language the content in your DITA Map is indexed by the WebHelp indexer. For the indexer to consider terms in German language, you should explicitly set the language for your DITA Map to German. To do that, you could either do it manually, by addi...
- by Costin
- Mon Oct 24, 2022 12:09 pm
- Forum: General XML Questions
- Topic: Collapse 1 section only
- Replies: 2
- Views: 886
Re: Collapse 1 section only
Hi jonathanm, Unfortunately, with the current implementation it is not possible to set the collapsible state for individual topics only. However, we already have a improvement request logged in our internal tracking system, so that our development team will try implementing this in a future release ...
- by Costin
- Wed Oct 19, 2022 12:15 pm
- Forum: Other Issues
- Topic: Search
- Replies: 7
- Views: 1204
Re: Search
Hello, We would appreciate if you could provide us more details on what specific features you are looking for or what issues you have encountered with the current search engine implementation. For the issues, to investigate, please also send some sample complete DITA Map files hierarchy in an as min...
- by Costin
- Tue Oct 18, 2022 12:10 pm
- Forum: General XML Questions
- Topic: Title Color
- Replies: 4
- Views: 1250
Re: Title Color
Hi Jonathan, Indeed, using the CSS rule as it is now, will match all the links, in all of their three variations, not only the publication title link. To match only the publication title, you should use a selector with a higher specificity (like the class associated to the publication title element)...
- by Costin
- Thu Sep 15, 2022 12:10 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Adjusting the text in the header section of WebHelp Responsive output
- Replies: 6
- Views: 1048
Re: Adjusting the text in the header section of WebHelp Responsive output
Hi Susanne, There is no dedicated transformation parameter which could be used to do that, but that could be most probably achieved through an XSLT extension, indeed. For example, you could look at this custom publishing template on GitHub , which we created and uses an XSLT Extension to add a prefi...
- by Costin
- Mon Sep 12, 2022 12:13 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Set a section to be collapsed when a page loads
- Replies: 9
- Views: 5296
Re: Set a section to be collapsed when a page loads
Hi, Unfortunately, it is not possible to set the collapsible state only for specific topics. There is the " webhelp.topic.collapsible.elements.initial.state " transfomration parameter indeed, but that controls the global collapsible state (for all elements), not only for one / some of them...
- by Costin
- Tue Sep 06, 2022 11:51 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Oxygen Author vs. Oxygen Publishing engine
- Replies: 4
- Views: 873
Re: Oxygen Author vs. Oxygen Publishing engine
Hi Annette, The Publishing engine contains a tailored DITA-OT distribution which already has the the PDF Chemistry and the WebHelp publishing plugins integrated. As also the product description on the Publishing Engine section of our website reads: It is a separate toolkit for easy integration with ...
- by Costin
- Fri Sep 02, 2022 12:07 pm
- Forum: Common Problems
- Topic: Use of kuromoji for Japanese output
- Replies: 1
- Views: 897
Re: Use of kuromoji for Japanese output
Hello, The kuromoji library is indeed still supported by the WebHelp transformation scenario. However, there is a dedicated parameter that triggers this functionality - make sure that you enable the "webhelp.enable.search.kuromoji.js". If the parameter is set on "no", then the ku...
- by Costin
- Fri Sep 02, 2022 12:05 pm
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Cannot read field "result" because "fi" is null, Once more
- Replies: 9
- Views: 1613
Re: Cannot read field "result" because "fi" is null, Once more
Hello, For the issue you reported initially: I upgraded to Oxygen v 24.1 and I can see that DITA OT v. 3.7.0 is used, but I still get the same result: transformation fails with error Cannot read field "result" because "fi" is null.. I will try to provide samples for troubleshooti...
- by Costin
- Thu Aug 18, 2022 11:41 am
- Forum: DITA (Editing and Publishing DITA Content)
- Topic: Integrating two webhelp outputs
- Replies: 8
- Views: 2259
Re: Integrating two webhelp outputs
Hi Chris,
The issue is logged and our development team is still investigating the way this will be implemented.
We do not have any specification yet, as it is under current analysis.
Regards,
Costin
The issue is logged and our development team is still investigating the way this will be implemented.
We do not have any specification yet, as it is under current analysis.
Regards,
Costin
Jump to
- Oxygen XML Editor/Author/Developer
- ↳ Feature Request
- ↳ Common Problems
- ↳ DITA (Editing and Publishing DITA Content)
- ↳ SDK-API, Frameworks - Document Types
- ↳ DocBook
- ↳ TEI
- ↳ XHTML
- ↳ Other Issues
- Oxygen XML Web Author
- ↳ Feature Request
- ↳ Common Problems
- Oxygen Content Fusion
- ↳ Feature Request
- ↳ Common Problems
- Oxygen JSON Editor
- ↳ Feature Request
- ↳ Common Problems
- Oxygen PDF Chemistry
- ↳ Feature Request
- ↳ Common Problems
- Oxygen Feedback
- ↳ Feature Request
- ↳ Common Problems
- Oxygen XML WebHelp
- ↳ Feature Request
- ↳ Common Problems
- XML
- ↳ General XML Questions
- ↳ XSLT and FOP
- ↳ XML Schemas
- ↳ XQuery
- NVDL
- ↳ General NVDL Issues
- ↳ oNVDL Related Issues
- XML Services Market
- ↳ Offer a Service