Search found 403 matches

by ionela
Thu Feb 08, 2024 3:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: --format=webhelp-responsive isn't supported in CLI?
Replies: 4
Views: 447

Re: --format=webhelp-responsive isn't supported in CLI?

Hi, By design, that footer can be customized only with a commercial license of Oxygen XML WebHelp/Publishing Engine . The webhelp.fragment.footer parameter used to customize the footer is not available while using a trial license: How to Create a Custom Footer Let us know if you need further assista...
by ionela
Fri Feb 02, 2024 5:05 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to hide parts of the file path in Web Help URL
Replies: 3
Views: 444

Re: How to hide parts of the file path in Web Help URL

Hello, When using the fix.external.refs.com.oxygenxml parameter an extra folder is generated in the output and indeed, this is indicated in the URL of the files from that directory. Unfortunately, the URL cannot be changed or modified to hide the file structure. If you have references outside the ma...
by ionela
Fri Feb 02, 2024 4:23 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Illustrator (.ai) image not being converted with webhelp transform
Replies: 2
Views: 376

Re: Illustrator (.ai) image not being converted with webhelp transform

Hi, I'm sorry, but in the current WebHelp implementation this is not possible. The WebHelp transformation does not automatically convert .ai image files to another format that the browser can display when the output is produced. The images should be inserted in the final format to the DITA source fi...
by ionela
Fri Jan 26, 2024 6:48 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: --format=webhelp-responsive isn't supported in CLI?
Replies: 4
Views: 447

Re: --format=webhelp-responsive isn't supported in CLI?

Hi, The DITA Map WebHelp Responsive transformation can be run from Oxyen XML Editor but only using the GUI . Also, the WebHelp plugin that comes bundled with Oxygen XML should be used only from Oxygen XML , it is not recommended to use that plugin outside Oxygen XML Editor (from command line). If yo...
by ionela
Thu Jan 25, 2024 5:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Do not show shortdescriptions
Replies: 12
Views: 5166

Re: Do not show shortdescriptions

Hi,

I'm sorry, but in the current version of Oxygen XML WebHelp this issue is not implemented. I have added your vote and comments to it.

Regards,
Ionela
by ionela
Thu Jan 25, 2024 3:51 pm
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 17
Views: 5850

Re: Searchability of topics in "chunk: to content"

Hi,

I'm sorry, but in the current WebHelp implementation this issue is still in the backlog. I have added your vote to it.

Let us know if you need further assistance.

Regards,
Ionela
by ionela
Fri Jan 19, 2024 4:22 pm
Forum: Common Problems
Topic: Styling OxygenXML Feedback comments
Replies: 1
Views: 181

Re: Styling OxygenXML Feedback comments

Hi, Unfortunately, the styles from Oxygen Feedback cannot be customized as it is an embedded component. But, if you modify the logo of the current site in the site configuration, the updated logo will be shown to the website where Oxygen Feedback is integrated. You can find more details on how to ed...
by ionela
Thu Oct 12, 2023 12:43 pm
Forum: Feature Request
Topic: Optimize WebHelp search with a synonym list
Replies: 6
Views: 1585

Re: Optimize WebHelp search with a synonym list

Hi, Unfortunately, this issue is not scheduled for implementation in the shot/medium term roadmap. But, you can now set the in the Oxygen WebHelp as a search engine Oxygen Feedback: https://www.oxygenxml.com/oxygen_feedback.html Starting with version 4.0 of Oxygen Feedback (that will be released soo...
by ionela
Fri Aug 04, 2023 11:52 am
Forum: Common Problems
Topic: Can the opt file be conditionalized?
Replies: 3
Views: 571

Re: Can the opt file be conditionalized?

Hi, Unfortunately, in the current WebHelp implementation there isn't this possibility (to load only specific resources in the opt file based on a condition). A possible workaround would be to have different opt files for each language you might need. The newly created opt files can be stored in the ...
by ionela
Mon Jun 26, 2023 2:42 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Custom javascript modules not loaded in Oxygen 25.1 responsive webhelp
Replies: 6
Views: 854

Re: Custom javascript modules not loaded in Oxygen 25.1 responsive webhelp

Hi,

Thank you for your feedback.

As this change is related with the way WebHelp internal resources are compiled unfortunately, it was not announced in the what's new section.
Please accept our apologize for all inconveniences this might have caused.

Regards,
Ionela
by ionela
Mon Jun 26, 2023 2:22 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp: How to achieve one-page glossary with term tooltips?
Replies: 4
Views: 566

Re: WebHelp: How to achieve one-page glossary with term tooltips?

Hi, Thank you for your feedback and all the details you have provided. If possible, could you please send us a minimal sample file that we can use to reproduce this behavior on our side? You can attach the sample either to this email thread or by email to support AT oxygenxml DOT com . Regards, Ionela
by ionela
Tue May 09, 2023 5:30 pm
Forum: Common Problems
Topic: strange printing behaviors for WebHelp topics
Replies: 12
Views: 2020

Re: strange printing behaviors for WebHelp topics

Hi,

I'm really sorry, but currently this issue is not scheduled for implementation.
We'll try to prioritize it for the next version of Oxygen XML.

Regards,
Ionela
by ionela
Tue May 02, 2023 4:02 pm
Forum: Feature Request
Topic: Feature/tutorial requests: WebHelp Responsive Output
Replies: 3
Views: 790

Re: Feature/tutorial requests: WebHelp Responsive Output

Hello,

Thank you both for you feedback!
I have added an issue to our tracking tool regarding the tutorial request to be further analyzed by our team.

Regards,
Ionela
by ionela
Mon Apr 03, 2023 1:05 pm
Forum: Common Problems
Topic: WebHelp responsive dropdown transition delay
Replies: 1
Views: 469

Re: WebHelp responsive dropdown transition delay

Hi, To avoid any mistakes and check this internally, could you please provide us mode details about your use-case and what would you like to achieve? It would be very useful if you could please send us a screen-shot describing the problem and we'll check internally if there is any solution/workaroun...
by ionela
Wed Mar 08, 2023 1:35 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Tables in Oxygen
Replies: 4
Views: 652

Re: Tables in Oxygen

Hi,

Thank you for your feedback.
Unfortunately, currently this is not possible. To add your feedback as a feature request to our issue tracking too, could you please let us know if you need this setting during the editing or in the WebHelp output?

Regards,
Ionela
by ionela
Wed Jan 25, 2023 1:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Downloadable button on the main page
Replies: 2
Views: 579

Re: Downloadable button on the main page

Hi,

In our user-guide we have implemented this feature and a link to PDF output was inserted:
PDFLink.png
PDFLink.png (47.61 KiB) Viewed 559 times
This can be achieved by configuring some transformation parameters as described here:
How to Add a Link to PDF Documentation

Regards,
Ionela
by ionela
Tue Jan 03, 2023 5:38 pm
Forum: Common Problems
Topic: Tile groups and titles
Replies: 2
Views: 669

Re: Tile groups and titles

Hi, Thank you for your feedback. The use-case you have provided can be achieved using a customization. For instance, you can use as a starting point the following sample customization: Oxygen Publishing Templates Sample - Tiles Groups We try to update the libraries included in Oxygen XML WebHelp as ...
by ionela
Tue Nov 01, 2022 6:42 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Copying additional resources from a relative folder path
Replies: 4
Views: 761

Re: Copying additional resources from a relative folder path

Hi, You can use relative path only if you copy the resources using a publishing template (the first step from the above procedure) If you use the transformation parameter, you cannot use relative path, only absolut path. I have added your feedback as an improvement request to our issue tracking tool...
by ionela
Mon Oct 17, 2022 1:47 pm
Forum: Common Problems
Topic: index-see doesn't appear in webhelp output index
Replies: 5
Views: 1941

Re: index-see doesn't appear in webhelp output index

Hi, Sure, I have added your vote to this issue. However, we have tested the behavior you have indicated on both versions v20 and v24.1 and we could not reproduce it. As a customization might generate this result, could you please try with the default transformation scenario and check if the problem ...
by ionela
Mon Oct 10, 2022 1:01 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Copying additional resources from a relative folder path
Replies: 4
Views: 761

Re: Copying additional resources from a relative folder path

Hi, You can copy additional resources to the output directory using the ' webhelp.custom.resources ' parameter no matter where the resources directory is located (using the parameter there is no restriction to have the resources location to the publishing template). This procedure is described in ou...
by ionela
Wed Sep 28, 2022 1:52 pm
Forum: Feature Request
Topic: Optimize WebHelp search with a synonym list
Replies: 6
Views: 1585

Re: Optimize WebHelp search with a synonym list

Hi,

Sure, the issue ID is WH-2794.

Regards,
Ionela
by ionela
Mon Sep 26, 2022 5:00 pm
Forum: Feature Request
Topic: Optimize WebHelp search with a synonym list
Replies: 6
Views: 1585

Re: Optimize WebHelp search with a synonym list

Hi,

Unfortunately, in the current WebHelp implementation this is not possible. But, I have added your feedback as a feature request to our issue tracking tool to be analyzed by our development team.

Regards,
Ionela
by ionela
Fri Sep 23, 2022 1:57 pm
Forum: Other Issues
Topic: Device Licensing in AD lab environment
Replies: 1
Views: 548

Re: Device Licensing in AD lab environment

Hi,

To accurately check this situation, please write un an email to support [AT] oxygenxml [DOT] com including the license key you would like to use for this deployment.

Thank you!

Regards,
Ionela
by ionela
Thu Sep 22, 2022 3:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - numbered chapters/sections
Replies: 5
Views: 2131

Re: Webhelp responsive - numbered chapters/sections

Hi,

Thank you for your feedback.
I have added your vote too for this feature request.

Regards,
Ionela
by ionela
Thu Jun 09, 2022 12:15 pm
Forum: Feature Request
Topic: webhelp output
Replies: 1
Views: 814

Re: webhelp output

Hi, The first point you have indicated is the default implementation starting with v24. So, if you use version v24.x to generate the Webhelp output, you should have both the scroll bar and the fold icon. You can check behavior also in our user-manual (please see the link from the end of this post). ...
by ionela
Tue Jun 07, 2022 12:10 pm
Forum: Feature Request
Topic: search text in the webhelp output
Replies: 1
Views: 864

Re: search text in the webhelp output

Hi,

You can find details of how to localize the interface of the WebHelp Responsive output in our user manual:
Modifying the Existing Strings

Let us know you need further assistance.

Regards,
Ionela
by ionela
Thu May 19, 2022 12:51 pm
Forum: Common Problems
Topic: the right TOC in the webhelp output
Replies: 3
Views: 793

Re: the right TOC in the webhelp output

Hi,

One more thing I wanted to mention in addition to Chris's answer: the section also needs to have the ID attribute set:
Topic Table of Contents (On this page links)

Regards,
Ionela
by ionela
Thu May 19, 2022 12:39 pm
Forum: Feature Request
Topic: PDF in the webhelp output
Replies: 1
Views: 845

Re: PDF in the webhelp output

Hi,

Please check this topic from our user-manual, that shows How to Add a Link to PDF Documentation

Regards,
Ionela
by ionela
Wed May 18, 2022 5:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Questions about DITA Map Webhelp
Replies: 1
Views: 530

Re: Questions about DITA Map Webhelp

Hi, Regarding the first question, unfortunately, in the current WebHelp implementation we do not have this functionality. I have logged your feedback as an improvement request to out issue tracking tool. In case it helps, you can set the chunk ="to-content" attribute on the parent topic an...
by ionela
Wed May 18, 2022 3:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp output - opening bigger images in new window
Replies: 5
Views: 2306

Re: Webhelp output - opening bigger images in new window

Hi,

This features is available in both Oxygen XML Author and Oxygen XML Editor.

Regards,
Ionela