Optimize WebHelp search with a synonym list

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NicoAMP
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Joined: Tue Mar 06, 2018 2:07 pm
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Optimize WebHelp search with a synonym list

Post by NicoAMP »

Hello,
Is it possible to manage a synonym list in WebHelp to optimize search results?
For example, if you define "America" = "United-States" in this list, search on "America" will retrieve topics with "United-States" text inside.
Thanks.
BR,
Nicolas
Nicolas Delobel
Acolad Digital
nicolas.delobel at acolad.com
chrispitude
Posts: 661
Joined: Thu May 02, 2019 2:32 pm

Re: Optimize WebHelp search with a synonym list

Post by chrispitude »

Hi Nicolas,

This feature would be useful for us as well.

I have seen a suggestion to add synonym keywords to individual topics to emulate this. For us, this is impractical because (1) we have tens of thousands of topics, and (2) we would somehow need to batch-update them if we update our synonym definition list.

Instead, we would want some kind of synonym definition list that WebHelp incorporates directly into its search engine. This could be configured by a WebHelp parameter that specifies a synonym definition file so that they can be configured as part of a centrally administered publishing template.
ionela
Posts: 383
Joined: Mon Dec 05, 2011 6:08 pm

Re: Optimize WebHelp search with a synonym list

Post by ionela »

Hi,

Unfortunately, in the current WebHelp implementation this is not possible. But, I have added your feedback as a feature request to our issue tracking tool to be analyzed by our development team.

Regards,
Ionela
Ionela Istodor
oXygen XML Editor and Author Support
chrispitude
Posts: 661
Joined: Thu May 02, 2019 2:32 pm

Re: Optimize WebHelp search with a synonym list

Post by chrispitude »

Thanks Ionela!

Can you let us know the issue ID for this request?
ionela
Posts: 383
Joined: Mon Dec 05, 2011 6:08 pm

Re: Optimize WebHelp search with a synonym list

Post by ionela »

Hi,

Sure, the issue ID is WH-2794.

Regards,
Ionela
Ionela Istodor
oXygen XML Editor and Author Support
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