Search found 221 matches

by ionela
Fri Oct 12, 2018 2:49 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp feedback email body is missing
Replies: 1
Views: 157

Re: WebHelp feedback email body is missing

Hello,

Thank you for your feedback.

We are aware of this issue and it is already resolved in our current development stream. We'll update the thread when the bugfix becomes available.

Regards,
Ionela
by ionela
Thu Oct 11, 2018 4:20 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Relative linking for header logo in individual pages of classic webhelp not working
Replies: 1
Views: 97

Re: Relative linking for header logo in individual pages of classic webhelp not working

Hello, I've tested and you could achieve this using a custom CSS file with the following CSS code: h1:before{ content: url('logo.png'); } More information about how to use a custom CSS can be found in our user manual: Referencing the Custom CSS Taking into account that the image URL should be relati...
by ionela
Mon Oct 08, 2018 11:18 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Adding a background image to wh_search_input
Replies: 3
Views: 171

Re: Adding a background image to wh_search_input

Hello, The WebHelp output top menu is static, this means that it does not change when a certain topic is opened (selected). Given this, for a publication output you'll have a certain text in top menu for any page of this documentation. To change the search background image you can develop a CSS cust...
by ionela
Fri Oct 05, 2018 12:16 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Active top_menu
Replies: 1
Views: 104

Re: Active top_menu

Hello, I'm not sure I have correctly understood your request. When a topic is selected it is highlighted in the breadcrumb and the publication TOC. For example, in our documentation if you select Developer Reference > Publishing Templates > Publishing Templates Gallery : https://www.oxygenxml.com/do...
by ionela
Thu Oct 04, 2018 12:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp classic table caption
Replies: 3
Views: 119

Re: webhelp classic table caption

Hi Mona, Indeed, in the localization files ( e.g. Strings-en-us.xml) is present only the table label not also the period. The period is added from the XSLT stylesheets used to process the input when the transformation scenario is run. To may achieve this customization using XSLT extension points: ht...
by ionela
Mon Oct 01, 2018 4:47 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Gathering metrics from Oxygen WebHelp site
Replies: 3
Views: 122

Re: Gathering metrics from Oxygen WebHelp site

Hi Ann, Unfortunately, we do not have a tool that can provide these details for the WebHelp output (tracking the visited pages, searched keywords, etc). I have logged your feedback as an improvement request to our issue tracking tool to be further analyzed. You might obtain this information by using...
by ionela
Fri Sep 21, 2018 2:34 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp.fragment.after.main.page.search not working
Replies: 1
Views: 178

Re: webhelp.fragment.after.main.page.search not working

Hi, To check this on our side could you please let us know how you refer the file in the publishing template, from an HTML fragment extension point or by using a parameter? Could you please provide us the code from the .opt file where you point to the menu.html file? As a general rule make sure that...
by ionela
Thu Sep 20, 2018 2:43 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Child Links on First-Level Topics Only
Replies: 1
Views: 130

Re: Child Links on First-Level Topics Only

Hi, Unfortunately, there isn't an easy default way to achieve using a parameter so something similar. There is a parameter in the D ITA Map WebHelp Responsive transformation scenario named ' webhelp.show.child.links ', but if it is set to ' yes ' the child links component appears for all topics (not...
by ionela
Wed Sep 19, 2018 10:47 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Possible to add Home or Top navigation?
Replies: 1
Views: 135

Re: Possible to add Home or Top navigation?

Hi.

In the WebHelp Responsive output generated with oXygen XML v20.1 we already have this functionality (Go to Top, Home and Breadcrumb navigation). Please check this screen-shot:
Home Top Navigation

Regards,
Ionela
by ionela
Tue Sep 18, 2018 1:46 pm
Forum: Common Problems
Topic: Navigation icons for webhelp responsive questions
Replies: 2
Views: 169

Re: Navigation icons for webhelp responsive questions

Hi, Indeed, the navigation links are by default hidden on mobile devices. I have added an improvement request to our issue tracking tool in order to reanalyze this. However, using Oxygen XML v20.1 you could achieve the result you need following these steps: ⋅ Save you favorite template as ...
by ionela
Tue Sep 18, 2018 11:53 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Hazardstatement type tip styling
Replies: 2
Views: 158

Re: Hazardstatement type tip styling

Hello, You can achieve this using a CSS customization for your WebHelp Responsive output. You can find the guidelines about how you can customize the output using CSS in our user manual: https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-responsive/topics/webhelp-customizing-with-css.html For ex...
by ionela
Tue Sep 18, 2018 10:50 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - text formatting errors
Replies: 2
Views: 142

Re: Webhelp responsive - text formatting errors

Hi, Thank you for your feedback. Indeed, this is a bug in the current oXygen XML WebHelp implementation. I have logged it to our issue tracking tool in order to be resolved in a future version. As a workaround, you can use a CSS as follows: .wh_tile_title { line-height: 1.7em; } Then, reference the ...
by ionela
Mon Sep 17, 2018 4:02 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Move the search bar to the menu ?
Replies: 3
Views: 192

Re: Move the search bar to the menu ?

Hi, Using oXygen XML v20.1 you could achieve this following these steps: ⋅  Save you favorite template as explained here: https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-responsive/topics/whr-create-publishing-template.html . Note that you need to check the " Include HTML Page ...
by ionela
Fri Aug 24, 2018 12:04 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Oxygen 20.1, webhelp classic - missing note images?
Replies: 1
Views: 219

Re: Oxygen 20.1, webhelp classic - missing note images?

Hi,

Thank you for your feedback.
I was able to reproduce this problem on our side and I've logged it to our issue tracking tool in order to be resolved in a future version of oXygen XML.

Regards,
Ionela
by ionela
Wed Aug 08, 2018 4:01 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - not having an index results in errors
Replies: 3
Views: 302

Re: Webhelp responsive - not having an index results in errors

Hi,

Just to update the thread, this error occurred when the ditamap does not contain any reference to a topic which is not valid use-case for a production environment.

Regards,
Ionela
by ionela
Tue Aug 07, 2018 2:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Speeding up transformation
Replies: 1
Views: 167

Re: Speeding up transformation

Hello,

Unfortunately, this is currently not possible. The updated topics may have references to other topics or to other elements from the ditamap, so it is not possible to update just the modify content and its references.

Regards,
Ionela
by ionela
Tue Aug 07, 2018 12:27 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Using WebHelp macros in HTML fragments
Replies: 4
Views: 378

Re: Using WebHelp macros in HTML fragments

Hi Antti,

You are right, we'll mention this too in our documentation. Thank you for your suggestions.

Regards,
Ionela
by ionela
Tue Aug 07, 2018 12:02 pm
Forum: Common Problems
Topic: In Oxygen 20.1, why is webhelp classic deprecated?
Replies: 7
Views: 483

Re: In Oxygen 20.1, why is webhelp classic deprecated?

Hello, Regarding the navigation issue you've indicated a possible workaround would be to use the ' webhelp.publication.toc.links ' parameter set to ' all ' for the DITAMap WebHelp Reponsive transformation scenario. The default value of this parameter is ' chapter ', but if you change its value to ' ...
by ionela
Wed Aug 01, 2018 11:54 am
Forum: Common Problems
Topic: In Oxygen 20.1, why is webhelp classic deprecated?
Replies: 7
Views: 483

Re: In Oxygen 20.1, why is webhelp classic deprecated?

Hi, Thank you once again for your feedback. We do not plan to completely remove the DITAMap WebHelp Classic transformation scenario (at least not on the short term). We've just marked the scenario as deprecated as it won't be further improved and we would like to encourage our users to switch to the...
by ionela
Tue Jul 31, 2018 12:08 pm
Forum: Common Problems
Topic: In Oxygen 20.1, why is webhelp classic deprecated?
Replies: 7
Views: 483

Re: In Oxygen 20.1, why is webhelp classic deprecated?

Hello, Thank you for your feedback. We have decided to focus our resources on the development and enhancement of the WebHelp Responsive output generation rather than the Classic one. The DITA Map WebHelp Classic transformation scenario is included in the oXygen XML Editor/Author, but we won't add fu...
by ionela
Tue Jul 31, 2018 11:43 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - not having an index results in errors
Replies: 3
Views: 302

Re: Webhelp responsive - not having an index results in errors

Hello, The index.xml file is used to collect the indexterms from the ditamap, so this file cannot be skipped during the WebHelp Responsive output generation. However, we are not aware of these kind of errors. Do you run the default DITA Map WebHelp Responsive transformation scenario or a customized ...
by ionela
Mon Jul 30, 2018 12:38 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: PDF output: <indexterm> in sections causes empty row
Replies: 7
Views: 488

Re: PDF output: <indexterm> in sections causes empty row

Hi Benjamin, You are using the DITA Map PDF transformation scenario, right? I have tested in a default installation of oXygen XML v19.1 with the built-in DITA-OT 2.x on our sample project flowers.ditamap and I could not reproduce this issue. I have added in a topic two sections one with indexterm an...
by ionela
Fri Jul 13, 2018 12:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: webhelp transformation- output size
Replies: 1
Views: 216

Re: webhelp transformation- output size

Hello, You refer to the top menu (main menu from the top of the page)? If yes, we have a topic in our user manual that described how you can hide some topica from the menu entries: https://www.oxygenxml.com/doc/versions/20.1/ug-editor/topics/whr-customize-menu.html Regards, Ionela
by ionela
Thu Jul 12, 2018 2:08 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Add ID/Outputclass to map title element in webhelp
Replies: 1
Views: 226

Re: Add ID/Outputclass to map title element in webhelp

Hi, Thank you for your feedback. We could reproduce this problem on our side and I have logged it to our problem tracking tool to be further investigated. However, the issue might be triggered from DITA-OT engine as we get the same behavior when we run the DITA Map XHTML scenario (this is the built-...
by ionela
Wed Jul 11, 2018 4:25 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: customize topic page
Replies: 2
Views: 294

Re: customize topic page

Hello, Thank you for your feedback. Unfortunately, in the current version of oXygen XML WebHelp there is no predefined way to achieve this functionality. We have a similar request logged to our issue tracking tool and I've added your feedback to it in order to be further analyzed. However, most like...
by ionela
Wed Jul 11, 2018 11:19 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Highlighting phrases (and not individual words)
Replies: 1
Views: 173

Re: Highlighting phrases (and not individual words)

Hello, Thank you for your feedback. Unfortunately, there isn't a way to highlight only the search phrase in the returned results and ignore the individual words (when performing exact search). I have logged this as an improvement request to our issue tracking tool in order to be further analyzed by ...
by ionela
Wed Jul 11, 2018 11:00 am
Forum: Other Issues
Topic: Exclude content from search field
Replies: 2
Views: 315

Re: Exclude content from search field

Hi Jeremy,

We have a topic in our user manual that describes how you can exclude certain DITA Topics from search results:
https://www.oxygenxml.com/doc/versions/20.1/ug-webhelp-responsive/topics/exclude-topics-webhelp.html

Regards,
Ionela
by ionela
Mon Jul 09, 2018 3:03 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive Webhelp : Add footer with links to topics
Replies: 3
Views: 384

Re: Responsive Webhelp : Add footer with links to topics

Hello, To achieve this in our documentation we've used the solution you've indicated, we've hide the content from the wh-tiles and then we've added links in the footer (but the links are not dynamic). Unfortunately, we do not have a solution to obtain this result dynamically based on the ditamap. Re...
by ionela
Fri Jun 29, 2018 2:56 pm
Forum: Common Problems
Topic: Sudden transformation problem
Replies: 1
Views: 398

Re: Sudden transformation problem

Hello, A possible cause of this problem can be if you have references to resources located outside of the main DITA Map folder. To fix this, please check the following topic from our user-guide: https://www.oxygenxml.com/doc/versions/20.1/ug-editor/topics/dita-ot-external-refs.html Regards, Ionela
by ionela
Thu Jun 28, 2018 12:05 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Add an image on each topic title
Replies: 1
Views: 229

Re: Add an image on each topic title

Hi Catherine,

There are two methods to add an image to tile in the WebHelp Reponsive output. You can find more details about this in our user manual:
How to Add an Image to the Tiles - WebHelp Reponsive

Regards,
Ionela

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