Search found 176 matches

by ionela
Fri May 18, 2018 11:46 am
Forum: Common Problems
Topic: Tables border distort in pdf output
Replies: 4
Views: 56

Re: Tables border distort in pdf output

Hello, Could you please specify what transformation scenario do you currently use: DITA Map PDF or DITA Map - WYSIWYG ? To reproduce this problem on our side, could you please us a minimal valid sample source file on our support email address ( support [AT] oxygenxml [DOT] com ) to further investiga...
by ionela
Wed May 09, 2018 12:32 pm
Forum: Common Problems
Topic: BUG? - Webhelp responsive fails if keys added to mapref in bookmap
Replies: 2
Views: 69

Re: BUG? - Webhelp responsive fails if keys added to mapref in bookmap

Hello, We have tested the scenario you have indicated but, unfortunately, we could not reproduce this issue. To reproduce the problem on our side, could you please create a minimal valid sample project and send it to us by email at: support [AT] oxygenxml [DOT] com . Please make sure that the sample...
by ionela
Wed May 09, 2018 10:58 am
Forum: Common Problems
Topic: How to create topic list menu in webhelp responsive
Replies: 1
Views: 43

Re: How to create topic list menu in webhelp responsive

Hello, You can achieve this by setting the webhelp.top.menu.depth parameter to 1 in the DITA Map WebHelp Responsive transformation scenario. To do this, you need to edit DITA Map WebHelp Responsive transformation scenario (actually, you need to duplicate it and edit the copy and a built-in transform...
by ionela
Tue May 08, 2018 3:01 pm
Forum: Common Problems
Topic: how can I omit "on page xx" inserted after cross reference link tex
Replies: 4
Views: 87

Re: how can I omit "on page xx" inserted after cross reference link tex

Hello, In the DITA PDF2 plugin there are several XML files for different languages where this string is handled. For example, for English the file is named: [OXYGEN_INSTALL_DIR]/frameworks/dita/DITA-OT2.x/plugins/org.dita.pdf2/cfg/common/vars/en.xml where there is present this variable: <variable id...
by ionela
Tue May 08, 2018 11:54 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Using the com.oxygenxml.webhelp.responsive 20.0 plugin in an external DITA-OT
Replies: 1
Views: 59

Re: Using the com.oxygenxml.webhelp.responsive 20.0 plugin in an external DITA-OT

Hello, To install oXygen XML WebHelp plugin you need to copy all plugins (not just com.oxygenxml.webhelp.responsive) downloaded from oXygen XML WebHelp installation kit. The complete installation procedure is available in our user manual: https://www.oxygenxml.com/doc/versions/20.0/ug-webhelp-respon...
by ionela
Fri May 04, 2018 4:04 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Disabling the popup for images in the responsive webhelp output
Replies: 1
Views: 133

Re: Disabling the popup for images in the responsive webhelp output

Hi,

Unfortunately, it is not possible to disable the popup window for enlarged images.
I have logged this as an improvement request to our issue tracking tool to be further analyzed by our development team.

Regards,
Ionela
by ionela
Fri Apr 20, 2018 12:54 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Oxygen XML WebHelp pricing
Replies: 3
Views: 198

Re: Oxygen XML WebHelp pricing

Hi, Oxygen XML Editor licenses cannot be used in a CI system, mainly from a technical point of view. Also, the EULA does not allow this type of license usage. The only way to automate WebHelp processes is by using an Oxygen XML WebHelp license key. Its price is comparable with that of a floating lic...
by ionela
Thu Apr 19, 2018 4:19 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Oxygen XML WebHelp pricing
Replies: 3
Views: 198

Re: Oxygen XML WebHelp pricing

Hello, From oXygen XML Editor/Author you can generate oXygen XML WebHelp output using the oXygen XML GUI. If you need to run the WebHelp transformation outside oXygen XML Editor (using an automated process that produces the WebHelp output) you need a separate WebHelp license. Therefore, this license...
by ionela
Thu Apr 19, 2018 2:51 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: File not found error in web help (command line)
Replies: 3
Views: 185

Re: File not found error in web help (command line)

Hello, Could you please let us know what version of oXygen XML WebHelp plugin have you tried to use? I have tried the procedure described in our user manual for oXygen XML WebHelp plugin v20.0 and DITA-OT 2.5.2 as described in the thread below and it worked for me: https://www.oxygenxml.com/doc/vers...
by ionela
Wed Apr 18, 2018 2:46 pm
Forum: Other Issues
Topic: XML Editor SEO Function
Replies: 1
Views: 166

Re: XML Editor SEO Function

Hello, Oxygen XML Editor doesn't have a specific function to generate SEO friendly content. If the generated WebHelp Responsive output is SEO friendly or not, mostly depends on how the DITA topics are written. While Oxygen does not offer SEO-specific consultancy, you should consider the following ti...
by ionela
Wed Apr 18, 2018 1:55 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Change Search Scop
Replies: 1
Views: 128

Re: Change Search Scop

Hello,

Unfortunately, in the current version of oXygen XML it is not possible to search through multiple publications.
We have this improvement request logged to our issue tracking tool and I've added your vote for it.

Regards,
Ionela
by ionela
Tue Apr 17, 2018 3:10 pm
Forum: Other Issues
Topic: Integrator Error Oxygen Version 20
Replies: 2
Views: 149

Re: Integrator Error Oxygen Version 20

Hello, The folder where the DITA OT is located needs to have full write access permissions set to it. For example, in Windows, if you are integrating plugins in the DITA OT folder bundled with Oxygen XML Editor and your application is installed in the Program Files folder, you can start the Oxygen X...
by ionela
Thu Apr 05, 2018 1:03 pm
Forum: Common Problems
Topic: Keywords not visible in output (PDF/WebHelp) when using sub-ditamaps
Replies: 7
Views: 254

Re: Keywords not visible in output (PDF/WebHelp) when using sub-ditamaps

Hello,

I have logged this as an improvement request to our issue tracking tool. This will be analyzed and it found appropriate it will be implemented in a future version of oXygen XML (long term).

Regards,
Ionela
by ionela
Fri Mar 30, 2018 4:12 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Folding Elements
Replies: 3
Views: 221

Re: Folding Elements

Hi, We have our own implementation for the expand/collapse feature. There are four categories of components that match this expand/collapse pattern: ⋅  nested topics <div class="topic task nested1" id="prunning"> <h2 class="title topictitle2">Pruning</h2> <div...
by ionela
Thu Mar 29, 2018 2:18 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Folding Elements
Replies: 3
Views: 221

Re: Folding Elements

Hello, An XML document in the Author mode is rendered using CSS, but that CSS is used just for Author mode not also for the generated WebHelp output. Unfortunately, there isn't an easy way to add folding elements in WebHelp Responsive output. We have this logged as an improvement request to out issu...
by ionela
Thu Mar 29, 2018 11:06 am
Forum: Common Problems
Topic: How to suppress panes in WebHelp?
Replies: 1
Views: 137

Re: How to suppress panes in WebHelp?

Hello, Unfortunately you cannot load only the topic content, without loading the table of content and the top header when using the WebHelp Classic output. As an alternative you could try to use the WebHelp Responsive transformation that can be customized to omit the header and the table of content ...
by ionela
Tue Mar 27, 2018 4:25 pm
Forum: Common Problems
Topic: Unable to add new language to WebHelp output (DOTX001W)
Replies: 11
Views: 1028

Re: Unable to add new language to WebHelp output (DOTX001W)

Hello,

What version of oXygen XML do you currently use? Please make sure have followed the entire procedure specified two steps above.
Note that you need to run oXygen with administrative rights when you run DITA OT Integrator.

Regards,
Ionela
by ionela
Wed Feb 14, 2018 12:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Responsive WebHelp top menu double-click issue
Replies: 1
Views: 202

Re: Responsive WebHelp top menu double-click issue

Hello, Could you please provide us more details about the context of this problem? Which oXygen XML version do you use to generate the output? To check this issue, do you have the output published to a public available URL which you can share with us? To reproduce the problem on our side, could you ...
by ionela
Tue Feb 13, 2018 1:31 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp output - opening bigger images in new window
Replies: 2
Views: 251

Re: Webhelp output - opening bigger images in new window

Hello, For the WebHelp output, to open the image in a new window you can use the browser's functionally (e.g. Open image in new tab). In version 20.0 of oXygen XML we have implemented a feature that allows to the end-user to show the image to its original dimension into the same window when clicking...
by ionela
Fri Feb 09, 2018 5:21 pm
Forum: Common Problems
Topic: Cannot start oXygen XML Editor due to java.lang.reflect.InvocationTargetException
Replies: 1
Views: 185

Re: Cannot start oXygen XML Editor due to java.lang.reflect.InvocationTargetException

Hello, Could you please provide us more details about the context of this problem? Have you tried to install the latest maintenance build ( 2017121318 ) of oXygen XML Editor v19.1 from our website? https://www.oxygenxml.com/xml_editor/download_oxygenxml_editor.html Did you previously have an old ver...
by ionela
Fri Feb 02, 2018 12:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: images not in webhelp output, extra folder created
Replies: 3
Views: 254

Re: images not in webhelp output, extra folder created

Hi, This issue might also be related with resources that are located outside the folder where the DITA Map is located. You can check this topic from our user manual: https://www.oxygenxml.com/doc/versions/19.1/ug-editor/topics/dita-ot-external-refs.html?hl=fix.external.refs.com.oxygenxml I'm hoping ...
by ionela
Thu Feb 01, 2018 3:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Hiding chapter numbers from TOC and title
Replies: 3
Views: 354

Re: Hiding chapter numbers from TOC and title

Hi Clara, What transformation scenario are you currently using? The DITA Map PDF or DITA Map PDF - WYSIWYG ? Also, I have noticed that the appendix element is available only for bookmap and learningBookmap: https://docs.oasis-open.org/dita/v1.2/os/spec/langref/appendix.html Could you provide us a mi...
by ionela
Wed Jan 31, 2018 3:15 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: images not in webhelp output, extra folder created
Replies: 3
Views: 254

Re: images not in webhelp output, extra folder created

Hi Justin, As you've converted your content from another XML to DITA, before publishing it is recommended to perform the ' Validate and Check for completeness ' action on your DITA Map. This way you can check if the structure of the DITA content is valid: https://www.oxygenxml.com/doc/versions/19.1/...
by ionela
Tue Jan 30, 2018 3:08 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: oXygen webhelp breaks all links when one href is empty
Replies: 1
Views: 200

Re: oXygen webhelp breaks all links when one href is empty

Hi Justin, As you've converted your content from another XML to DITA, before publishing it is recommended to perform the ' Validate and Check for completeness ' action on your DITA Map. This way you can check if the structure of the DITA content is valid: https://www.oxygenxml.com/doc/versions/19.1/...
by ionela
Fri Jan 05, 2018 3:30 pm
Forum: XQuery
Topic: Can't format XQuery with group by clause using ":="
Replies: 2
Views: 600

Re: Can't format XQuery with group by clause using ":="

Hi, Just to update the thread, in the latest maintenance build of Oxygen 19.1, 2017121318 (released on December 13th) the e XQuery Format and Indent was improved: XQuery: Improved the XQuery Format and Indent to take into account all XQuery 3.1 constructs when indenting. You can download it from our...
by ionela
Fri Jan 05, 2018 1:34 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: 19.1 Responsive Top Nav Not Obeying Top Menu Depth Setting
Replies: 6
Views: 509

Re: 19.1 Responsive Top Nav Not Obeying Top Menu Depth Setting

Hello, Just to update the thread, in the latest maintenance build of Oxygen 19.1, 2017121318 (released on December 13th) we have reimplemented the " webhelp.top.menu.depth " parameter. It controls the maximum depth (number of levels) of the menu and the default value is 3. The value 0 mean...
by ionela
Fri Jan 05, 2018 1:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Topic refactoring from task > topic and vice versa
Replies: 5
Views: 378

Re: Topic refactoring from task > topic and vice versa

Hi, Just to update the thread, this problem has been resolved in the latest maintenance build of Oxygen 19.1, 2017121318 (released on December 13th): DITA: Fixed invalid content generated when converting from task to concept. You can download it from our web site: http://www.oxygenxml.com/download.h...
by ionela
Thu Jan 04, 2018 4:19 pm
Forum: Other Issues
Topic: Can't Publish WHR in oXygen 19
Replies: 1
Views: 205

Re: Can't Publish WHR in oXygen 19

Hello, In version 19.1 the WebHelp Plugin was split in two main plugins, one that covers the WebHelp Classic functionality and one that covers the Responsive functionality. Thus, the available extension points were redesigned. For the WebHelp Responsive plugin the following changes were performed: &...
by ionela
Wed Jan 03, 2018 5:43 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Set a section to be collapsed when a page loads
Replies: 7
Views: 887

Re: Set a section to be collapsed when a page loads

Hi Scott,

Unfortunately, there isn't another easier way to add this customization.

Regards,
Ionela
by ionela
Wed Jan 03, 2018 4:24 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Unable to apply customized footer to the webhelp
Replies: 1
Views: 191

Re: Unable to apply customized footer to the webhelp

Hi, To modify the footer for the WebHelp Classic output you should just set the " webhelp.footer.file " parameter from the transformation scenario to point to the location of a well-formed XHTML file that contains the custom footer ( ' footer.xhtml ' in your case). Make sure that the "...

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