Search found 273 matches

by ionela
Thu Jun 13, 2019 12:13 pm
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 2
Views: 51

Re: Searchability of topics in "chunk: to content"

Hi,

Thank you for your feedback.

Unfortunately, in the current implementation of WebHelp Responsive it is not possible to achieve this. We already have this feature request to our issue tracking tool and I have added your vote and your comments to it.

Regards,
Ionela
by ionela
Thu Jun 13, 2019 11:22 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive - svg.dita.indexterms error
Replies: 1
Views: 46

Re: Webhelp Responsive - svg.dita.indexterms error

Hi, Could you please provide us more details about the context of this problem as we are not aware of such an issue. What version of oXygen XML do you use? Could you please try to run the WebHelp Responsive transformation scenario on our sample flowers.ditamap and check if the same error occurs? If ...
by ionela
Wed Jun 12, 2019 10:55 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - numbered chapters/sections
Replies: 1
Views: 39

Re: Webhelp responsive - numbered chapters/sections

Hi,

Unfortunately, in the current WebHelp implementation this is not possible. We have this feature request logged to our issue tracking tool to be analyzed by our development team and I have added your vote for it.

Regards,
Ionela
by ionela
Tue Jun 11, 2019 12:01 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem with nested chunking
Replies: 3
Views: 709

Re: Problem with nested chunking

Hi, Thank you for your example. Indeed, the issue seems to be caused by the chunk=to-content attribute set on the nested ditamap. The workaround is to set the attribute only on the parent topic topic_with_map_child.dita and removed it from the nested map. <!DOCTYPE map PUBLIC "-//OASIS//DTD DITA Map...
by ionela
Fri Jun 07, 2019 4:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - numbered chapters/sections
Replies: 1
Views: 111

Re: Webhelp responsive - numbered chapters/sections

Hi,

Unfortunately, in the current WebHelp implementation this is not possible. We already have this feature logged to our issue tracking tool and I have added your vote and comments to it.

Regards,
Ionela
by ionela
Fri Jun 07, 2019 3:31 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp customization: Localized text in HTML fragment
Replies: 4
Views: 205

Re: WebHelp customization: Localized text in HTML fragment

Hi Frank,

Your finding are corrects. This is recommended way to localize that string.

Regards,
Ionela
by ionela
Fri May 31, 2019 12:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Generate PDF file for each article
Replies: 1
Views: 94

Re: Generate PDF file for each article

Hello, Thank you for your feedback. Unfortunately, in the current oXgen XML WebHelp implementation it is not possible to achieve this. We already have this feature request logged to our issue tracking tool to be analyzed by our development team. I have added your feedback and your vote for it. Regar...
by ionela
Fri May 31, 2019 11:44 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Missing DOCTYPE in webhelp
Replies: 3
Views: 128

Re: Missing DOCTYPE in webhelp

Hi, Unfortunately, we could not reproduce this issue on our side in a clean installation of oXygen XML v21.x using the default DITA Map WebHelp Responsive transformation scenario and the built-in DITA-OT . Do you have any XSL customization? Or do you use a custom DITA-OT? Could you please try to run...
by ionela
Thu May 30, 2019 12:12 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Missing DOCTYPE in webhelp
Replies: 3
Views: 128

Re: Missing DOCTYPE in webhelp

Hi, We are not aware of such an issue and we have test on our use manual and the DOCTYPE declaration is present: https://www.oxygenxml.com/doc/versions/21.1/ug-editor/topics/introduction.html Could you please open the HTML you refer to, for example in Oxygen XML text mode and check if you have the D...
by ionela
Wed May 29, 2019 12:19 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Position of the publication TOC
Replies: 2
Views: 124

Re: Position of the publication TOC

Hi, Indeed, in version 21 of oXygen XML the publication TOC is shown on the right side. This was moved as on the left side there is a topic table of contents, You can check the current WebHelp Responsive layout here: Layout of the Responsive Page Type You may try to move the position of the publicat...
by ionela
Tue May 28, 2019 12:51 pm
Forum: Common Problems
Topic: WebHelp search for Japanese Chōonpu (ー) symbol not working
Replies: 3
Views: 418

Re: WebHelp search for Japanese Chōonpu (ー) symbol not working

Hi, Just to update the thread, version 21.1 of oXygen XML has been released and in the current version WebHelp Responsive uses Kuromoji JavaScript implementation of Japanese morphological analyzer. You can download the latest version v21.1 , from our web site: http://www.oxygenxml.com/download.html ...
by ionela
Tue May 28, 2019 10:45 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp Responsive navigation links for last topic in map
Replies: 4
Views: 434

Re: WebHelp Responsive navigation links for last topic in map

Hi, Just to update the thread, the navigation links problem has been resolved in the latest version of Oxygen XML ( v21.1 ). You can download the latest version v21.1 , from our web site: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New Let us know if...
by ionela
Mon May 27, 2019 3:51 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Nested WebHelp pages
Replies: 1
Views: 139

Re: Nested WebHelp pages

Hi, When you use submap, its topis are included to the main DITA map. There is no separate markup for a submap or a nested structure. You can find an example of a DITA map that references a subordinate map here: DITA map that references a subordinate map The approach you have indicated seems to be c...
by ionela
Wed May 22, 2019 3:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive Build Error
Replies: 2
Views: 150

Re: Webhelp Responsive Build Error

Hi, The first thing you should do is to validate your DITA map to make sure that your map and topics are valid, and all the relationships between them are working. For this, you need to run ' Validate and Check for Completeness ' action having ' Report references to resources outside of the DITA map...
by ionela
Thu May 16, 2019 11:17 am
Forum: Common Problems
Topic: Webhelp Responsive interface not localized
Replies: 10
Views: 1450

Re: Webhelp Responsive interface not localized

Hi, You can localize the interface of the WebHelp Responsive output also by adding a new language. You can find the procedure to add a new language to localize WebHelp Responsive output version 20.1 in our user manual: Localize the Interface of WebHelp Responsive Output -Add a new language Regards, ...
by ionela
Thu Apr 11, 2019 10:56 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: licensekey.txt used for publishing via command line
Replies: 1
Views: 201

Re: licensekey.txt used for publishing via command line

Hi, The WebHelp Responsive transformation is available from Oxygen XML Editor/Author using the GUI. If you need to run this transformation outside Oxygen XML (e.g. command line) you need a separate WebHelp license. Oxygen XML WebHelp as a separate product and has its own license key that is differen...
by ionela
Tue Apr 09, 2019 2:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Context-Sensitive help with anchor does not work
Replies: 3
Views: 515

Re: Context-Sensitive help with anchor does not work

Hi, Just to update the thread, this problem has been resolved in v21 of oXygen XML which has been released. You can download v21 from our website: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let us know if you encounter ...
by ionela
Tue Apr 09, 2019 12:52 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp 20.1 - Context Sensitive Queries with anchor
Replies: 2
Views: 613

Re: Webhelp 20.1 - Context Sensitive Queries with anchor

Hi, Just to update the thread, this problem has been resolved in v21 of oXygen XML which has been released. You can download v21 from our website: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let us know if you encounter ...
by ionela
Tue Apr 09, 2019 11:47 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp feedback email body is missing
Replies: 2
Views: 720

Re: WebHelp feedback email body is missing

Hi, Just to update the thread, this problem been resolved in v21 of oXygen XML . You can download the latest maintenance build of oXygen XML version 21 from our web site: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let u...
by ionela
Tue Apr 09, 2019 10:02 am
Forum: Common Problems
Topic: Webhelp responsibe - Search title page not localizable
Replies: 2
Views: 791

Re: Webhelp responsibe - Search title page not localizable

Hi, Just to update the thread, this problem has been resolved in v21 of oXygen XML which has been released. You can download v21 from our website: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let us know if you encounter ...
by ionela
Mon Apr 08, 2019 12:02 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Localize WebHelp Responsive to Chinese langauge
Replies: 1
Views: 187

Re: Localize WebHelp Responsive to Chinese langauge

Hi, I have just tested on the latest version of oXygen XML (v21.0) the localization procedure the Interface of WebHelp Responsive Output and it worked for me. The procedure you've described applies if you run the WebHelp Responsive transformation scenario outside oXygen XML (e.g.from command line )....
by ionela
Tue Mar 19, 2019 12:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Formatting for Index
Replies: 4
Views: 329

Re: Formatting for Index

Hello,

To find the CSS rules applied for an element in the WebHelp Responsive output you could use CSS inspector from any modern browser.
More information can be found in our user-manual: Using CSS Inspector to Identify Content for Custom CSS File.

Regards,
Ionela
by ionela
Mon Mar 18, 2019 6:43 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Character-based icons not rendering in WebHelp Responsive
Replies: 2
Views: 269

Re: Character-based icons not rendering in WebHelp Responsive

Hi, Could you please specify what oXgen XML version does the end-user run? To further debug this issue, I think you should try the following: - use a clean installation of oXygen XML with the default DITA-OT ; - run default DITA Map WebHelp Responsive scenario on our sample flowsers.ditamap; - uploa...
by ionela
Wed Mar 06, 2019 1:53 pm
Forum: Feature Request
Topic: adding admonishments
Replies: 7
Views: 792

Re: adding admonishments

Hi, How the content shown in Author mode may by different than the way it is actually rendered in the output. The Author mode renders the content of the XML documents visually, based on CSS stylesheets associated with the document. But, to generate the output oXygen XML uses the DITA-OT publishing e...
by ionela
Tue Mar 05, 2019 5:27 pm
Forum: Feature Request
Topic: WebHelp: Language switch
Replies: 1
Views: 424

Re: WebHelp: Language switch

Hi, Thank you for your feedback and all the details you've provided. Unfortunately, in the current oXygen XML WebHelp implementation this is not possible. I have logged your feedback as an improvement request to our issue tracking tool in order to be analyzed by our development team. Regards, Ionela
by ionela
Mon Mar 04, 2019 5:47 pm
Forum: Feature Request
Topic: adding admonishments
Replies: 7
Views: 792

Re: adding admonishments

Hi, Could you please provide us more details about the context of this problem? Is your source file DITA content? What kind of transformation do you run in oXygen XML ? In case you run DITA Map WebHelp Responsive transformation you might use CSS styling to customize the output: https://www.oxygenxml...
by ionela
Tue Feb 26, 2019 1:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: DITA WebHelp Responsive related-links
Replies: 6
Views: 667

Re: DITA WebHelp Responsive related-links

Hi, You might be using a custom DITA-OT or other XSLT customization, not necessary a WebHelp Responsive scenario customization. Could you please test using the following configuration: - a clean installation of oXygen XML in a clean new installation directory; - please use the built-in DITA-OT ( Opt...
by ionela
Wed Feb 13, 2019 11:52 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive Fragments - Access Transformation scenario parameters
Replies: 2
Views: 335

Re: Webhelp Responsive Fragments - Access Transformation scenario parameters

Hi, You can achieve this by using the param macro. The XHTML fragment may be something like this: <script type="text/javascript" xmlns:whc="http://www.oxygenxml.com/webhelp/components"> var language = '<whc:macro value="${param(default.language)}"/>'; console.log("The default language is:", language...
by ionela
Fri Feb 08, 2019 2:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: localizing webhelp
Replies: 3
Views: 446

Re: localizing webhelp

Hi,

Thank you again for your feedback.
I have added your comments to our issue tracking tool.

Regards,
Ionela
by ionela
Thu Feb 07, 2019 1:31 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: localizing webhelp
Replies: 3
Views: 446

Re: localizing webhelp

Hello, Currently, you can localize the WebHelp output interface by adding a DITA-OT extension plugin (it is not recommended to modify the existing plugins). You can find more details about the localizing procedure in our user manual: How to Localize the Interface of WebHelp Responsive Output Unfortu...