Search found 284 matches

by ionela
Fri Aug 16, 2019 2:52 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Making pictures in HTML clickable to open bigger pictures
Replies: 1
Views: 31

Re: Making pictures in HTML clickable to open bigger pictures

Hi, Could you please specify what transformation scenario do you use in oXygen XML to obtain the output? Do you use the DITA Map WebHelp Responsive transformation scenario? If yes, for the WebHelp Responsive output improvements were made to image rendering in the output of WebHelp Responsive layouts...
by ionela
Mon Aug 12, 2019 12:08 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: How to publish a webhelp responsive custom publishing template directly from the DITA-OT?
Replies: 3
Views: 97

Re: How to publish a webhelp responsive custom publishing template directly from the DITA-OT?

Hi.

Unfortunately. there ins't a way to "hard-code" a default custom publishing template (without using a parameter).
The default publishing template is an oXygen standard template that this cannot be modified to a custom one.

Regards,
Ionela
by ionela
Mon Aug 12, 2019 11:52 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive publishing template that includes first topic in main page?
Replies: 2
Views: 66

Re: Webhelp Responsive publishing template that includes first topic in main page?

Hi, Unfortunately, in the current implementation of WebHelp Responsive this is not possible. However, we already have an improvement logged in our internal tracking system, to offer the possibility to make the WebHelp Responsive output and layout look like the WebHelp Classic. I have added your feed...
by ionela
Wed Jul 31, 2019 2:15 pm
Forum: Common Problems
Topic: Coderefs from external sources not working anymore
Replies: 1
Views: 141

Re: Coderefs from external sources not working anymore

Hi, Could you please provide us more details about the context of this problem? What version of oXygen XML do you currently use and to which version have you upgraded the DITA-OT ? Also, what type of output do you try to obtain? Is this oXygen XML WebHelp ? If yes, and you are using a custom DITA-OT...
by ionela
Thu Jul 11, 2019 4:33 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Add othermeta to search - webhelp responsive
Replies: 3
Views: 221

Re: Add othermeta to search - webhelp responsive

Hi Arron,

You can achieve this by adding the topic id/resource id to a keyword element. Then, the keywords can be used by the search engine. You can find more details about keywords here: DITA 1.3 Specs - Keywords

Regards,
Ionela
by ionela
Mon Jul 08, 2019 4:05 pm
Forum: Common Problems
Topic: Related links appears twice in Webhelp responsive output
Replies: 1
Views: 127

Re: Related links appears twice in Webhelp responsive output

Hi, Could you please try to run the default DITA Map WebHelp Responsive transformation scenario using the built-in DITA-OT and check the result you get? Also, what version of oXygen XML do you curently use? Using the latest version of oXygen XML, v21.1 , the default WebHelp Responsive scenario and b...
by ionela
Mon Jul 08, 2019 3:22 pm
Forum: Common Problems
Topic: Misaligned step number when graphic is present
Replies: 6
Views: 252

Re: Misaligned step number when graphic is present

Hi,

Thank you for your feedback.

Could you please let us know the transformation scenario you run to obtain this output? Also, what version of oXygen XML do you use?

Regards,
Ionela
by ionela
Fri Jun 21, 2019 11:10 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Licensing: Publish WebHelp from oXygen
Replies: 7
Views: 1862

Re: Licensing: Publish WebHelp from oXygen

Hi,

If the customer is using a trial version of oXygen XML the 'Generated by <oXygen/> XML WebHelp' text cannot be removed (is required).
In case they own a permanent oXygen XML license, the footer text can be customized.

Regards,
Ionela
by ionela
Fri Jun 21, 2019 10:45 am
Forum: Common Problems
Topic: Expand/collapse text
Replies: 3
Views: 274

Re: Expand/collapse text

Hi, In the WebHelp Responsive output we have implemented for the expand/collapse feature. Our implementation is targeted on components that have a title. The title will act as a toggle button and it will always remain visible while the rest of the component will be collapsed/expanded. The expand-col...
by ionela
Wed Jun 19, 2019 12:06 pm
Forum: General XML Questions
Topic: Using the topicref copy-to attribute with WebHelp output
Replies: 1
Views: 243

Re: Using the topicref copy-to attribute with WebHelp output

Hi, Could you please specify what version of oXygen XML and the build number you currently use? You can find this information in oXygen XML menu Help > About . Also, to further reproduce and investigate this issue on our side, could you please create a minimal valid sample DITA project and send it t...
by ionela
Tue Jun 18, 2019 4:48 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp top menu customisation
Replies: 1
Views: 179

Re: Webhelp top menu customisation

Hi,

You can find details about how to hide some of the menu entries in our user manual: How to Customize the Menu

Regards,
Ionela
by ionela
Thu Jun 13, 2019 12:13 pm
Forum: Common Problems
Topic: Searchability of topics in "chunk: to content"
Replies: 4
Views: 294

Re: Searchability of topics in "chunk: to content"

Hi,

Thank you for your feedback.

Unfortunately, in the current implementation of WebHelp Responsive it is not possible to achieve this. We already have this feature request to our issue tracking tool and I have added your vote and your comments to it.

Regards,
Ionela
by ionela
Thu Jun 13, 2019 11:22 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive - svg.dita.indexterms error
Replies: 3
Views: 297

Re: Webhelp Responsive - svg.dita.indexterms error

Hi, Could you please provide us more details about the context of this problem as we are not aware of such an issue. What version of oXygen XML do you use? Could you please try to run the WebHelp Responsive transformation scenario on our sample flowers.ditamap and check if the same error occurs? If ...
by ionela
Wed Jun 12, 2019 10:55 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - numbered chapters/sections
Replies: 1
Views: 143

Re: Webhelp responsive - numbered chapters/sections

Hi,

Unfortunately, in the current WebHelp implementation this is not possible. We have this feature request logged to our issue tracking tool to be analyzed by our development team and I have added your vote for it.

Regards,
Ionela
by ionela
Tue Jun 11, 2019 12:01 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Problem with nested chunking
Replies: 3
Views: 854

Re: Problem with nested chunking

Hi, Thank you for your example. Indeed, the issue seems to be caused by the chunk=to-content attribute set on the nested ditamap. The workaround is to set the attribute only on the parent topic topic_with_map_child.dita and removed it from the nested map. <!DOCTYPE map PUBLIC "-//OASIS//DTD DITA Map...
by ionela
Fri Jun 07, 2019 4:53 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - numbered chapters/sections
Replies: 1
Views: 196

Re: Webhelp responsive - numbered chapters/sections

Hi,

Unfortunately, in the current WebHelp implementation this is not possible. We already have this feature logged to our issue tracking tool and I have added your vote and comments to it.

Regards,
Ionela
by ionela
Fri Jun 07, 2019 3:31 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp customization: Localized text in HTML fragment
Replies: 6
Views: 467

Re: WebHelp customization: Localized text in HTML fragment

Hi Frank,

Your finding are corrects. This is recommended way to localize that string.

Regards,
Ionela
by ionela
Fri May 31, 2019 12:10 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Generate PDF file for each article
Replies: 1
Views: 177

Re: Generate PDF file for each article

Hello, Thank you for your feedback. Unfortunately, in the current oXgen XML WebHelp implementation it is not possible to achieve this. We already have this feature request logged to our issue tracking tool to be analyzed by our development team. I have added your feedback and your vote for it. Regar...
by ionela
Fri May 31, 2019 11:44 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Missing DOCTYPE in webhelp
Replies: 3
Views: 256

Re: Missing DOCTYPE in webhelp

Hi, Unfortunately, we could not reproduce this issue on our side in a clean installation of oXygen XML v21.x using the default DITA Map WebHelp Responsive transformation scenario and the built-in DITA-OT . Do you have any XSL customization? Or do you use a custom DITA-OT? Could you please try to run...
by ionela
Thu May 30, 2019 12:12 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Missing DOCTYPE in webhelp
Replies: 3
Views: 256

Re: Missing DOCTYPE in webhelp

Hi, We are not aware of such an issue and we have test on our use manual and the DOCTYPE declaration is present: https://www.oxygenxml.com/doc/versions/21.1/ug-editor/topics/introduction.html Could you please open the HTML you refer to, for example in Oxygen XML text mode and check if you have the D...
by ionela
Wed May 29, 2019 12:19 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Position of the publication TOC
Replies: 2
Views: 219

Re: Position of the publication TOC

Hi, Indeed, in version 21 of oXygen XML the publication TOC is shown on the right side. This was moved as on the left side there is a topic table of contents, You can check the current WebHelp Responsive layout here: Layout of the Responsive Page Type You may try to move the position of the publicat...
by ionela
Tue May 28, 2019 12:51 pm
Forum: Common Problems
Topic: WebHelp search for Japanese Chōonpu (ー) symbol not working
Replies: 3
Views: 540

Re: WebHelp search for Japanese Chōonpu (ー) symbol not working

Hi, Just to update the thread, version 21.1 of oXygen XML has been released and in the current version WebHelp Responsive uses Kuromoji JavaScript implementation of Japanese morphological analyzer. You can download the latest version v21.1 , from our web site: http://www.oxygenxml.com/download.html ...
by ionela
Tue May 28, 2019 10:45 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp Responsive navigation links for last topic in map
Replies: 4
Views: 563

Re: WebHelp Responsive navigation links for last topic in map

Hi, Just to update the thread, the navigation links problem has been resolved in the latest version of Oxygen XML ( v21.1 ). You can download the latest version v21.1 , from our web site: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New Let us know if...
by ionela
Mon May 27, 2019 3:51 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Nested WebHelp pages
Replies: 1
Views: 219

Re: Nested WebHelp pages

Hi, When you use submap, its topis are included to the main DITA map. There is no separate markup for a submap or a nested structure. You can find an example of a DITA map that references a subordinate map here: DITA map that references a subordinate map The approach you have indicated seems to be c...
by ionela
Wed May 22, 2019 3:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive Build Error
Replies: 2
Views: 208

Re: Webhelp Responsive Build Error

Hi, The first thing you should do is to validate your DITA map to make sure that your map and topics are valid, and all the relationships between them are working. For this, you need to run ' Validate and Check for Completeness ' action having ' Report references to resources outside of the DITA map...
by ionela
Thu May 16, 2019 11:17 am
Forum: Common Problems
Topic: Webhelp Responsive interface not localized
Replies: 10
Views: 1667

Re: Webhelp Responsive interface not localized

Hi, You can localize the interface of the WebHelp Responsive output also by adding a new language. You can find the procedure to add a new language to localize WebHelp Responsive output version 20.1 in our user manual: Localize the Interface of WebHelp Responsive Output -Add a new language Regards, ...
by ionela
Thu Apr 11, 2019 10:56 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: licensekey.txt used for publishing via command line
Replies: 1
Views: 260

Re: licensekey.txt used for publishing via command line

Hi, The WebHelp Responsive transformation is available from Oxygen XML Editor/Author using the GUI. If you need to run this transformation outside Oxygen XML (e.g. command line) you need a separate WebHelp license. Oxygen XML WebHelp as a separate product and has its own license key that is differen...
by ionela
Tue Apr 09, 2019 2:41 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Context-Sensitive help with anchor does not work
Replies: 3
Views: 613

Re: Context-Sensitive help with anchor does not work

Hi, Just to update the thread, this problem has been resolved in v21 of oXygen XML which has been released. You can download v21 from our website: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let us know if you encounter ...
by ionela
Tue Apr 09, 2019 12:52 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp 20.1 - Context Sensitive Queries with anchor
Replies: 2
Views: 695

Re: Webhelp 20.1 - Context Sensitive Queries with anchor

Hi, Just to update the thread, this problem has been resolved in v21 of oXygen XML which has been released. You can download v21 from our website: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let us know if you encounter ...
by ionela
Tue Apr 09, 2019 11:47 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp feedback email body is missing
Replies: 2
Views: 798

Re: WebHelp feedback email body is missing

Hi, Just to update the thread, this problem been resolved in v21 of oXygen XML . You can download the latest maintenance build of oXygen XML version 21 from our web site: http://www.oxygenxml.com/download.html The complete what's new list is available here: What's New in Oxygen XML Editor 21.0 Let u...