Webhelp Responsive transform fails

shudson310
Posts: 149
Joined: Sat Feb 26, 2005 12:09 am
Location: USA
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Webhelp Responsive transform fails

Post by shudson310 » Thu May 05, 2016 1:44 am

Downloaded oXygen v18.0 and trying to run the Webhelp Responsive transform.

The transform fails, yet I have verified that those files exist in the temp dir. These files are glossary files in a common dir above the dita map dir. I do have the following params set:
fix.external.refs.com.oxygenxml true
generate.copy.outer 3
outer.control quiet

Description
I/O error reported by XML parser processing file:/C:/temp/oxy_ex-1/common/glossary/gl_FAR.dita: C:\temp\oxy_ex-1\common\glossary\gl_FAR.dita (The system cannot find the file specified) Cause: java.io.FileNotFoundException: C:\temp\oxy_ex-1\common\glossary\gl_FAR.dita (The system cannot find the file specified)
Severity
Fatal
System ID
C:\Program Files\Oxygen XML Editor 18\frameworks\dita\DITA-OT2.x\xsl\common\dita-utilities.xsl
Scenario
DITA Map WebHelp Responsive

Thanks for your help.

--Scott
Scott Hudson
Staff Content Engineer
Site: docs.servicenow.com

shudson310
Posts: 149
Joined: Sat Feb 26, 2005 12:09 am
Location: USA
Contact:

Re: Webhelp Responsive transform fails

Post by shudson310 » Thu May 05, 2016 1:49 am

I should note that the ditamap renders just fine to PDF, without any errors. I've also successfully used this with DITA-OT 2.2.4 (to PDF).
Scott Hudson
Staff Content Engineer
Site: docs.servicenow.com

Radu
Posts: 7540
Joined: Fri Jul 09, 2004 5:18 pm

Re: Webhelp Responsive transform fails

Post by Radu » Thu May 05, 2016 8:42 am

Hi Scott,

Could you look in the Prefences->DITA page and tell us what DITA OT distribution is used by default? Oxygen 18.0 started using DITA OT 2.x by default while older versions of Oxygen use DITA OT 1.8.
So this might be an issue with DITA OT 2.x. For example does publishing to plain XHTML work with the same params set in the scenario?
If you could come up with a sample project to demonstrate the problem you can send it over and we could try to analyze this on our side.

Regards,
Radu
Radu Coravu
<oXygen/> XML Editor
http://www.oxygenxml.com

shudson310
Posts: 149
Joined: Sat Feb 26, 2005 12:09 am
Location: USA
Contact:

Re: Webhelp Responsive transform fails

Post by shudson310 » Thu May 05, 2016 5:26 pm

Hi Radu,

I've tried the default 2.x and the 1.8 toolkits and neither succeed. This is DITA 1.3 content, btw.

I successfully generated xhtml, pdf, chm. I cannot successfully generate any of the webhelp (classic, responsive, etc).

I'll try to create a generic sample for you to test with.

Thanks,

--Scott
Scott Hudson
Staff Content Engineer
Site: docs.servicenow.com

Radu
Posts: 7540
Joined: Fri Jul 09, 2004 5:18 pm

Re: Webhelp Responsive transform fails

Post by Radu » Fri May 06, 2016 9:38 am

Hi,

Just to update this thread, Scott sent us the samples and we'll try to come up with a fix for the situation.
Scott used an abbreviated form with keyref in a shortdescription. The new WebHelp transformations try to use this short description in various parts of the table of contents but the abbreviated form was not properly expanded in this case.

Regards,
Radu
Radu Coravu
<oXygen/> XML Editor
http://www.oxygenxml.com

ionela
Posts: 357
Joined: Mon Dec 05, 2011 6:08 pm

Re: Webhelp Responsive transform fails

Post by ionela » Tue May 17, 2016 3:22 pm

Hello,

Just to update the thread this problem has been resolved in the latest maintenance build of Oxygen 18.0, 2016051118 (released on May 13th).

You can download it from our web site:
http://www.oxygenxml.com/download.html

The list of bug-fixes can be found here:
http://www.oxygenxml.com/build_history.html#2016051118

You can follow the release/build RSS feed here:
http://www.oxygenxml.com/rssBuildID.xml

Let us know if you encounter further problems with this new build.

Regards,
Ionela
Ionela Istodor
oXygen XML Editor and Author Support

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