Support

Ways to Solve Your Sales/Support Problems

The Sales FAQ offers you a collection of popular questions about how you can purchase <oXygen/>, about licensing and the delivery options.
If you need a comparison between <oXygen/> XML Editor vs <oXygen/> XML Author, Enterprise vs Professional/Academic and Standalone vs Eclipse see the Feature Matrix.
If you have any questions please contact us by email, phone or fax.

Ways to Solve Your Technical Problems

If you have a feature request or if you found a bug, you can complete and submit this form.

This worldwide technical support policy describes the technical support services we offer to our customers.

Join the XML community to quickly find answers to your problems, or to share your <oXygen/> experience with other users. Our support forums are daily visited by our staff and users.
Subscribe to our mailing lists for the latest announcements and user feedback.
The User Guide offers you the all information you need about the <oXygen/> functionality.
Improve your XML editing skills or learn the new features by watching the video tutorials.
<oXygen/> becomes more powerful with every release. Take advantage of the latest bug fixes and the new implemented features.
Video Tutorials
" oXygen XML Editor is the premier text editor for XML geeks, and an indispensable tool for O'Reilly's Production group. My team uses oXygen XML Editor for everything from simple XML editing to Schema validation and XSLT transformations. The digital production staff especially loves oXygen's built-in EPUB support, which eliminates a great deal of the grunt work that is usually entailed in editing EPUB files. The more we use oXygen, the more realize what a powerful tool it can be in digital and XML-based workflows."
Adam Witwer
Director of Content and Publishing Operations
O'Reilly Media