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Supported platforms
Compatible with Windows7 & Mac OS X Snow Leopard
Ready for
data server software

Support

Contact us

We welcome any questions or suggestions about our products and services. Email us anytime with your comments, concerns and ideas. We would love hearing from you!
  • Call us
    We are available for phone support from:
    • to (your time zone)
    • 7 AM to 4 PM GMT (3 AM - 12 PM EST)

    Phone:

    • USA: +1-650-352-1250
    • UK and International: +44-208-002-9283

    Fax:

    • +40-251-461482
  • E-mail us [?]

    Contacting us via email allows us a better way to send you detailed answers. We will make our best effort to respond to your questions.

    Normally, you should hear back from us within minutes. But there is no guarantee of response time. Sometimes a reply might take as long as 24 hours. If there are holidays or vacations involved, more than 24 hours might be required - but this is very rare.

    If you do not get a reply to a question by the next business day, it is safe to assume that your email got lost; please resubmit or phone our office to see what is going on.

    • Products/Services information:
    • Buy/sales assistance:
  • Mail us
    • Mail correspondence:
      SyncRO soft ltd, str. Remus, nr. 5A, Craiova, RO-200082, Romania
    • Billing address:
      SyncRO soft ltd, str. Fermei, nr. 42, Craiova, RO-200782, Romania

Ways to Solve Your Technical Problems

Report your Problem to our Technical Support Team
If you have a feature request or if you found a bug, you can complete and submit this form. Another method is to report the problem directly on our issue tracking system.
Join the <oXygen/> Forum
Join the XML community to quickly find answers to your problems, or to share your <oXygen/> experience with other users. Our support forums are daily visited by our staff and users.
Subscribe to the Mailing List
Subscribe to our mailing list for the latest announcements and user feedback.
Read the User Guide
The User Guide offers you the all information you need about the <oXygen/> functionality.
Visit the Video Demonstration Center
Improve your XML editing skills or learn the new features by watching the video tutorials.
Install the latest <oXygen/> version
<oXygen/> becomes more powerful with every release. Take advantage of the latest bug fixes and the new implemented features.
News
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Buy <oXygen/> License
XML Editor
Enterprise $449
Professional $349
Academic & SMP $64
XML Author
Enterprise $269
Professional $199
XML Diff
Professional $99  $59
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