Searching Chinese contents doesn't work

catherine
Posts: 133
Joined: Fri Nov 10, 2017 8:16 am

Searching Chinese contents doesn't work

Post by catherine » Mon Feb 24, 2020 7:38 am

Hi,
I find that the searching engine for Chinese is not good.
Sometimes, I cannot search I want in the webhelp.

Even I search a topic title,no searching result is displayed.
Any configuration that I should do to make the searching engine work better for Chinese contents?

Costin
Posts: 688
Joined: Mon Dec 05, 2011 6:04 pm

Re: Searching Chinese contents doesn't work

Post by Costin » Mon Feb 24, 2020 5:00 pm

Hi Catherine,

We need you to provide an example of what you tried to search and did not return any results.
Also, it would be great if you could provide us access to a WebHelp output of yours, that reproduces the issue (you could provide the output or a link to a hosted output on our official support email: support@oxygenxml.com).

Best Regards,
Costin
Costin Sandoi
oXygen XML Editor and Author Support

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