Search found 837 matches

by Costin
Mon Feb 18, 2019 4:01 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Issues breaking strings of symbols in table cells
Replies: 2
Views: 1417

Re: Issues breaking strings of symbols in table cells

Hi shannonxtreme, The ">" greater than is considered a special character and not performing wrap in this case is intended behavior. For example, breaking a string where the ">" has the role of a the "greater than" operator could make more harm than good, changing the en...
by Costin
Mon Feb 18, 2019 11:45 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: PDF CSS incorect symbols in PDF (russian lang)
Replies: 2
Views: 1211

Re: PDF CSS incorect symbols in PDF (russian lang)

Hi,

You are most probably using a font that has no support for Cyrillic, so you should make sure you use a correct font.

Please read the "Fonts" section from the User-Guide for guidance on how you can solve this fonts related issue.

Regards,
Costin
by Costin
Fri Feb 15, 2019 10:54 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp responsive - footer on every topic page
Replies: 1
Views: 1159

Re: Webhelp responsive - footer on every topic page

Hi, There is the "webhelp.fragment.footer" parameter, that you could use for that purpose. This is available in the list from the "Parameters" tab of the WebHelp Responsive transformation scenario editing dialog (just go to the predefined scenarios, duplica and edit it) and allow...
by Costin
Thu Feb 14, 2019 4:25 pm
Forum: Common Problems
Topic: Display URL
Replies: 3
Views: 2519

Re: Display URL

Hello, Unfortunately this is not something that we could control. It is all up to the PDF reader you are using to manage how the links are displayed. More specific, the PDF reader considers that any string starting with http:// / https:// is a link and treats it accordingly. I'm afraid we can not in...
by Costin
Thu Feb 14, 2019 4:17 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: DITA WebHelp Responsive related-links
Replies: 6
Views: 2869

Re: DITA WebHelp Responsive related-links

Hi Dr. ABacus, We could not reproduce the warnings, using the latest version and build of oxygen XML Editor available from our website. However, those seem to be just warnings from DITA OT. If you could send some a sample DITA Map reduced to an as minimal form as possible that you could reproduce th...
by Costin
Thu Feb 14, 2019 3:11 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Nav links not wrapping in wh_publication_toc
Replies: 2
Views: 1342

Re: Nav links not wrapping in wh_publication_toc

Hello, What specific version of oXygen XML are you using? You can find this information in the oXygen menu Help > About. What specific version of Internet Explorer are you using? What transformation scenario are you using? Are you using one of the predefined WebHelp scenarios and if yes, which one s...
by Costin
Wed Feb 13, 2019 3:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp Responsive navigation links for last topic in map
Replies: 4
Views: 2107

Re: WebHelp Responsive navigation links for last topic in map

Dear Susanne, We have indeed some strange behavior already logged in our internal issue tracking system. Somehow (as the behavior is still under investigation by our development team), navigation links could behave strange when working with bookmaps that have a reltable element at the end - ending-u...
by Costin
Wed Feb 13, 2019 2:46 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp Responsive navigation links for last topic in map
Replies: 4
Views: 2107

Re: WebHelp Responsive navigation links for last topic in map

Hello, Do you have a relationship table in your source files? In order to see what exactly triggers this, we need you to provide some sample files that you can reproduce the behavior with. You can send the sample files on our official technical support email address: support@oxygenxml.com Best Regar...
by Costin
Tue Feb 12, 2019 1:26 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Trying to get WebHelp Responsive Tree to behave like Classic
Replies: 1
Views: 993

Re: Trying to get WebHelp Responsive Tree to behave like Classic

Hi mdslup, As Responsive and Classic are two different webhelp outputs, I'm afraid there is no easy way we could think of, in order to set a topic as main page in the WebHelp Responsive output. Even so, we have an improvement request logged for this in our internal tracking system to be analyzed by ...
by Costin
Tue Feb 12, 2019 1:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Webhelp Responsive - Disable image popups
Replies: 3
Views: 1668

Re: Webhelp Responsive - Disable image popups

Hi Arron, The small images were also popping-up in older builds of oXygen. However, this behavior changed as we implemented an improvement in a later maintenance build. Therefore, if you install and use the latest maintenance build of oXygen XML Editor available on our website (2018122403), the issu...
by Costin
Thu Jan 24, 2019 10:00 pm
Forum: Common Problems
Topic: Non breaking space
Replies: 4
Views: 3210

Re: Non breaking space

Hi, Sure. You could add it either in the Text editing mode, using the " " character code, or in the Author (visual) editing mode, using the context menu Insert action (right click somewhere in the document, where you need the non-breaking-space to be inserted, then choose Insert >...
by Costin
Wed Jan 23, 2019 6:13 pm
Forum: Common Problems
Topic: Border has unneccesaty padding
Replies: 4
Views: 2725

Re: Border has unneccesaty padding

Hi Anna, There were indeed some issues with the borders set through CSS on images, when using the deprecated DITA Map PDF - based on DITA and CSS (WYSIWYG) transformation from oXygen. We tried to fix this issues and implemented a fix in our internal development stream, for the next major version of ...
by Costin
Wed Jan 23, 2019 5:50 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: "colspec" setting not respected in Chemistry CSS processor
Replies: 9
Views: 3924

Re: "colspec" setting not respected in Chemistry CSS processor

Hi annyjul, Please use the official release of oXygen available from the website. It seems you are using an unofficial nightly build of version 21 (version 21 isn't even released yet), that we most probably provided you on request, to test some beta functionality (like: resolved issues, or new featu...
by Costin
Wed Jan 23, 2019 12:48 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Customizing WebHelp Responsive header
Replies: 4
Views: 2319

Re: Customizing WebHelp Responsive header

Hi Pascale, Do I need a "myCustomWebHelp" plugin or is it feasible simply by creating a new custom publishing template ? You do not need to create a custom plugin, you should just use Alin's suggestion in a publishing template. In the later case, in which file should I add the code ? In th...
by Costin
Tue Jan 22, 2019 6:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Context-Sensitive help with anchor does not work
Replies: 3
Views: 1908

Re: Context-Sensitive help with anchor does not work

Hi Pascale, We had an improvement request in our internal issues/improvements tracking system in order to make anchors work altogether with context IDs. This support is not available in the WebHelp implementation from the current version of oXygen, it is not possible to use both context IDs and anch...
by Costin
Tue Jan 22, 2019 11:01 am
Forum: Common Problems
Topic: Figure and Table numbering
Replies: 12
Views: 8821

Re: Figure and Table numbering

Hi, As we fixed a lot of issues and implemented many improvements in our internal development stream, your issue could have most probably been fixed. We have nightly builds of a publishing engine that contains the latest Chemistry engine from our development and a custom DITA OT, tailored for it. If...
by Costin
Mon Jan 21, 2019 1:36 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: "colspec" setting not respected in Chemistry CSS processor
Replies: 9
Views: 3924

Re: "colspec" setting not respected in Chemistry CSS processor

Hi annyjul, I used the table you provided in a test DITA Map and applied the DITA Map PDF - based on DITA and CSS (WYSIWYG) transformation scenario, but I could not reproduce the issue. The ratio appears to be the correct one - 25% / 75%, matching the style in the merged.xml intermediate file. Are y...
by Costin
Mon Jan 21, 2019 11:47 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: Customize DITA topic template
Replies: 2
Views: 1366

Re: Customize DITA topic template

Hello, There is a parameter that controls if the section headings from task topics are displayed or not in the output. More specific, you should edit your WebHelp Responsive transformation scenario and look for the " args.gen.task.lbl " parameter in the Parameters tab oif the scenario conf...
by Costin
Mon Jan 14, 2019 5:33 pm
Forum: Common Problems
Topic: Create copyright page
Replies: 8
Views: 7463

Re: Create copyright page

Regarding the "DITA Map PDF - Based on HTML5 & CSS", if you strictly need to use this scenario, you should make sure that you use the correct selectors, as they need to be more specific than the ones used for the other scenario, without HTML5. More exactly, you should avoid matching el...
by Costin
Mon Jan 14, 2019 4:47 pm
Forum: Common Problems
Topic: Create copyright page
Replies: 8
Views: 7463

Re: Create copyright page

Hi cud, Sorry for the late reply. I was using the DITA Map PDF - Based on HTML5 & CSS as my base scenario. Are you saying that I can't use a template-based scenario to get a copyright page? Is there a way to use the following xslt extension in the DITA Map PDF - based on DITA & CSS (WYSIWYG)...
by Costin
Fri Jan 11, 2019 11:53 am
Forum: Common Problems
Topic: Table fonts.
Replies: 2
Views: 2496

Re: Table fonts.

Hello, You should double check that there really are any paragraph elements inside the table cells. One thing you could try would be to match even the cell, by modifying the selector, like: table tbody tr td p{ font-size: 12pt !important; } If this does not solve the issue, as we can not tell what i...
by Costin
Wed Jan 09, 2019 1:21 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Glossary term referenced with <abbreviated-form> not appearing in PDF
Replies: 7
Views: 4276

Re: Glossary term referenced with <abbreviated-form> not appearing in PDF

Hello, In case you previously used a customization CSS of your own, either passed directly as the value for the "args.css" transformation scenario parameter, or through a publishing template, make sure that you are also using it now in your transformation. Or maybe you were previously usin...
by Costin
Wed Jan 09, 2019 11:17 am
Forum: Other Issues
Topic: PDF build.xml Patch References webhelp?
Replies: 6
Views: 3767

Re: PDF build.xml Patch References webhelp?

Hi GKlimeck, It seems you are using a custom transformation scenario and most probably you have a DITA OT customization. As the error complains, the image file with the ".png.png" extension does not exist and the additional ".png" may come from your own customization. I suggest y...
by Costin
Tue Jan 08, 2019 3:51 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Canonical URL
Replies: 11
Views: 5465

Re: Canonical URL

Hello, Please note that com.oxygenxml.webhelp.classic and com.oxygenxml.webhelp.responsive are two separate plugins with totally different templates, so you could not interchange templates from one plugin to the other. If you need to customize the WebHelp Responsive output, by inserting custom conte...
by Costin
Tue Jan 08, 2019 1:53 pm
Forum: Common Problems
Topic: PDF Cover Image
Replies: 3
Views: 2087

Re: PDF Cover Image

Hi, What version and build of oXygen XML are you using? You can check this in the oXygen's Help > About menu. Have you tried using a different SVG image? I have just tried with oXygen XML Editor 20.1, build 2018122403 the latest official release of oXygen publicly available in the Download section f...
by Costin
Mon Jan 07, 2019 4:37 pm
Forum: Common Problems
Topic: Create copyright page
Replies: 8
Views: 7463

Re: Create copyright page

Hello, Please make sure: - you use the latest version and build of oXygen XML 20.1 available from our website - you edit the "DITA Map PDF - based on DITA & CSS (WYSIWYG)" transformation scenario - in the "Parameters" tab, you set the path to your customization CSS as value f...
by Costin
Mon Jan 07, 2019 12:39 pm
Forum: Common Problems
Topic: Automatic list of reused topics
Replies: 1
Views: 1302

Re: Automatic list of reused topics

Hello, There is no out-of-the-box support for creating a list (in a TOC-like manner) of all the child topics used inside a parent topic. What you could most probably do is manually add the related links to each topic, using the <related-links> element at topic level, or a relationship table ( the <r...
by Costin
Mon Jan 07, 2019 12:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Excluded topics show up in search results
Replies: 4
Views: 2061

Re: Excluded topics show up in search results

Hi, If you have also checked for indirect references, using the "Validate and Check for Completeness action" as I advised, but that's not the case, to investigate the cause further, we need you to send us a sample DITA Map - in an as minimal form as possible - and a DITAVAL file, samples w...
by Costin
Mon Jan 07, 2019 12:39 pm
Forum: DITA (Editing and Publishing DITA Content)
Topic: Fold sections in one topic file
Replies: 2
Views: 1595

Re: Fold sections in one topic file

Hello,

To add this extra functionality to your output, you should develop and use a JavaScript fragment, that you could pass to your output.
After you develop the JS fragment, to use it in the output, you should follow the instructions from this section of the User-Guide.

Regards,
Costin
by Costin
Mon Jan 07, 2019 11:27 am
Forum: DITA (Editing and Publishing DITA Content)
Topic: WebHelp Responsive on remote server
Replies: 1
Views: 1215

Re: WebHelp Responsive on remote server

Hi,

I'm afraid there is no way to automatically check for the classpaths and environment variables you have set.

Regards,
Costin