Wreb author becoms unresponsive while loading large xml document s

[ganem2]

Hi Team,

We are facing performance impact and web author browser window freezing while loading large xml documents (approx. size 5-10mb). We are using Web Dav protocol to load the document in web author. Once document is loaded in web Autor even hovering mouse cursor will result in browser not responding and sometime closing.

is there a way to load the document asynchronously where only part of document is loaded/rendered in the browser. once users start to scroll based on scroll position load only that part of document and unload previously loaded html elements to reduce the performance impact and browser freezing.

or is there any other optimization that we can do to avoid the browser freezing? any help would be much appreciated.

[ganem2]

Hi Team,
any update on this issue?

[cosminef]

Hello,

We apologize for the delayed response.
As a workaround, you can try the solution presented in our public documentation.[1]
The example in the documentation only demonstrates folding on the section element. We are not aware of the specific framework you are using. It is possible that you may not have the section element, or you may need to fold other elements as well.

[1] https://www.oxygenxml.com/doc/versions/ ... emory.html

[ganem2]

Hi,
I tried with folded elements style on large sections of document, but still, we are facing issue. even with folded elements chrome browser becomes unresponsive as soon as I click anywhere on editor window.
I tried to open same document in Firefox browser. It was very responsive and did not face any issue. are there any specific changes or configuration we need to do for chrome browser.
Our preference is to use the chrome browser but in case if we need to go with Firefox, we wanted to know about the compatibility of oxygen we author with Firefox.
As of now we have one observation that on clicking next to end tag cursor jumps at last character within the tag. not staying at end of end tag where we clicked.
Please let us know if any additional details are required from our side to understand this issue.

Note: These issues are observed with web author even without any of our custom plugins/framework.

[cosminef]

Hello,
Can you send us the framewotk that you are using and the xml file in order to investigate this problem ?
You can upload them in this online form [1]

[1] https://www.oxygenxml.com/techSupport.html
Best,
Cosmin

[nayanr9]

hello,
Did you find a solution for the performance issue you faced for large XML document ?
I am also facing the same issue, Version: oXygen XML Web Author 26.1

• I have a xml > 3 MB which i am loading into oxygen local server using webdav bridge, loading the document takes more than 15 seconds and when the document loads the browser starts not responding after ever action (Scroll, Click, Edit and etc.)

• My framework just has 2 actions configured and a CSS file.

Please post the solution here.
Thank you,

[cosminef]

Hello Nayan,

I think we also discussed this yesterday via the official support email.
Have you tried the different solutions proposed in that thread?

Best,
Cosmin

[ganem2]

I observed that I do not see any such performance issue while using Firefox everything is responsive and snappy. Issue is observed only in chromium browser. as of not we are not using Firefox as its not officially supported by oxygen or at least that's my knowledge. let me know if Firefox is now included in supported browser as part of latest version.

[cosminef]

Hello,

Yes, Mozilla Firefox is included in the list of browsers compatible with Oxygen XML Web Author [1].

[1] https://www.oxygenxml.com/doc/versions/ ... ility.html

Best,
Cosmin

[nayanr9]

Hi Cosmin,
Have sent you a detailed email with the logs. please let me know if there is anything you find.
thank you.

[cosminef]

Hello,

We receive your email. Thank you!
If possible, it is recommended to continue the discussion via email.

Best,
Cosmin