Wreb author becoms unresponsive while loading large xml document s

[ganem2]

Hi Team,

We are facing performance impact and web author browser window freezing while loading large xml documents (approx. size 5-10mb). We are using Web Dav protocol to load the document in web author. Once document is loaded in web Autor even hovering mouse cursor will result in browser not responding and sometime closing.

is there a way to load the document asynchronously where only part of document is loaded/rendered in the browser. once users start to scroll based on scroll position load only that part of document and unload previously loaded html elements to reduce the performance impact and browser freezing.

or is there any other optimization that we can do to avoid the browser freezing? any help would be much appreciated.

[ganem2]

Hi Team,
any update on this issue?

[cosminef]

Hello,

We apologize for the delayed response.
As a workaround, you can try the solution presented in our public documentation.[1]
The example in the documentation only demonstrates folding on the section element. We are not aware of the specific framework you are using. It is possible that you may not have the section element, or you may need to fold other elements as well.

[1] https://www.oxygenxml.com/doc/versions/ ... emory.html

[ganem2]

Hi,
I tried with folded elements style on large sections of document, but still, we are facing issue. even with folded elements chrome browser becomes unresponsive as soon as I click anywhere on editor window.
I tried to open same document in Firefox browser. It was very responsive and did not face any issue. are there any specific changes or configuration we need to do for chrome browser.
Our preference is to use the chrome browser but in case if we need to go with Firefox, we wanted to know about the compatibility of oxygen we author with Firefox.
As of now we have one observation that on clicking next to end tag cursor jumps at last character within the tag. not staying at end of end tag where we clicked.
Please let us know if any additional details are required from our side to understand this issue.

Note: These issues are observed with web author even without any of our custom plugins/framework.

[cosminef]

Hello,
Can you send us the framewotk that you are using and the xml file in order to investigate this problem ?
You can upload them in this online form [1]

[1] https://www.oxygenxml.com/techSupport.html
Best,
Cosmin