WebHelp search for Japanese Chōonpu (ー) symbol not working

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B-E-N
Posts: 139
Joined: Thu Mar 24, 2016 5:54 pm

WebHelp search for Japanese Chōonpu (ー) symbol not working

Post by B-E-N »

Hello,

one of our Japanese colleagues made us aware of an issue with the search function in our WebHelp for Japanese. Words that use the dash-like symbol "ー" do not show up in the search results. Wiki: https://en.wikipedia.org/wiki/Ch%C5%8Donpu

Here are some examples that do not appear in the search results when searching for those words:

エディター (editor)
メーター (meter)
サーバー (server)

Is there a way to teach the Japanese search certain words?

Thanks,
Benjamin
Costin
Posts: 784
Joined: Mon Dec 05, 2011 6:04 pm

Re: WebHelp search for Japanese Chōonpu (ー) symbol not working

Post by Costin »

Hi Benjamin,

We managed to reproduce this behavior based on the example you provided, so we appreciate your feedback!
I logged this in our internal issues tracking system, so our development team will investigate further.

We will update this thread when/if we will implement an improvement in the WebHelp search engine.

Thank you and regards,
Costin
Costin Sandoi
oXygen XML Editor and Author Support
B-E-N
Posts: 139
Joined: Thu Mar 24, 2016 5:54 pm

Re: WebHelp search for Japanese Chōonpu (ー) symbol not working

Post by B-E-N »

Thank you for looking into this.
ionela
Posts: 380
Joined: Mon Dec 05, 2011 6:08 pm

Re: WebHelp search for Japanese Chōonpu (ー) symbol not working

Post by ionela »

Hi,

Just to update the thread, version 21.1 of oXygen XML has been released and in the current version WebHelp Responsive uses Kuromoji JavaScript implementation of Japanese morphological analyzer.

You can download the latest version v21.1, from our web site:
http://www.oxygenxml.com/download.html

The complete what's new list is available here: What's New

Let us know if you encounter further problems with the new version.

Regards,
Ionela
Ionela Istodor
oXygen XML Editor and Author Support
B-E-N
Posts: 139
Joined: Thu Mar 24, 2016 5:54 pm

Re: WebHelp search for Japanese Chōonpu (ー) symbol not working

Post by B-E-N »

Hi,

I need to push this thread again because this search issue still exists in Oxygen 23.1.

When searching in the WebHelp, you can find some words with the Chōonpu dash but not every word. Maybe you could investigate this again. If you have more questions about this, I will try to support you by asking my Japanese colleagues.

Thanks,
Ben
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