Searchability of topics in "chunk: to content"

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Carl
Posts: 53
Joined: Fri Oct 19, 2018 2:19 am

Searchability of topics in "chunk: to content"

Post by Carl » Thu Jun 13, 2019 1:08 am

Here is something that has been annoying me for a while. To start off, I create normal parent & child topics, then:

Scenario 1
If I do not specify a "chunk" setting, the resulting WebHelp shows the parent/children in the left nav TOC. If I search for a a child topic (using its topic title), the topic is found high up in the search results.

Scenario 2
If I set "chunk" to "to content", the resulting WebHelp shows only the parent in the TOC nav, and there is a separate mini-TOC in the upper right corner of the topic. BUT in this case, searching a child topic by title does not find the topic! It may be buried at the very end of the search results, but I've scanned the first several pages of hits and it is not found.

Question: Is this a bug in WebHelp or in OxygenXML? Or just a design flaw? Can I work around this?

I would like to use "chunk: to content" more often because I like the mini-TOC and it helps keep the TOC streamlined. But the drop in findability of the child topics is a real deal killer in my view.

ionela
Posts: 294
Joined: Mon Dec 05, 2011 6:08 pm

Re: Searchability of topics in "chunk: to content"

Post by ionela » Thu Jun 13, 2019 12:13 pm

Hi,

Thank you for your feedback.

Unfortunately, in the current implementation of WebHelp Responsive it is not possible to achieve this. We already have this feature request to our issue tracking tool and I have added your vote and your comments to it.

Regards,
Ionela
Ionela Istodor
oXygen XML Editor and Author Support

Carl
Posts: 53
Joined: Fri Oct 19, 2018 2:19 am

Re: Searchability of topics in "chunk: to content"

Post by Carl » Thu Jun 13, 2019 9:41 pm

Thanks for the response. That is what I expected unfortunately.

Let's hope the issue gets corrected soon!

parisk
Posts: 7
Joined: Fri Jul 21, 2017 10:51 am

Re: Searchability of topics in "chunk: to content"

Post by parisk » Thu Jul 18, 2019 1:22 pm

Hello,
I have the exact same issue and I was wondering when this feature/improvement is planned to be released.
My colleagues use the chunk:"to-content" attribute extensively but chunked topics not showing up on the search results is a deal-breaker.
Please, add my vote to your issue tracking system.
Thanks!

cosmin_andrei
Posts: 51
Joined: Mon Jun 12, 2017 10:50 am

Re: Searchability of topics in "chunk: to content"

Post by cosmin_andrei » Fri Jul 19, 2019 9:48 pm

Hello,

I've added your vote for it and we will update this thread when/if this gets implemented.
Regards,
Cosmin
--
Cosmin Andrei
oXygen XML Editor and Author Support

locke955
Posts: 3
Joined: Wed Nov 08, 2017 7:58 pm

Re: Searchability of topics in "chunk: to content"

Post by locke955 » Mon Sep 16, 2019 5:34 pm

This feature is one that our team would also like to see added, as chunked topics currently do not display in search results.

cosmin_andrei
Posts: 51
Joined: Mon Jun 12, 2017 10:50 am

Re: Searchability of topics in "chunk: to content"

Post by cosmin_andrei » Thu Sep 19, 2019 10:31 am

Hello,

I've added your vote for this feature in our internal issue tracking system.
Regards,
Cosmin
--
Cosmin Andrei
oXygen XML Editor and Author Support

pamela6ca
Posts: 3
Joined: Thu Sep 19, 2019 11:45 pm

Re: Searchability of topics in "chunk: to content"

Post by pamela6ca » Fri Sep 20, 2019 10:35 pm

Add my vote for this one, too. We use chunk="to=content" extensively and the lack of search for those child topics has been a real problem for our users.

cosmin_andrei
Posts: 51
Joined: Mon Jun 12, 2017 10:50 am

Re: Searchability of topics in "chunk: to content"

Post by cosmin_andrei » Mon Sep 23, 2019 2:40 pm

Hi pamela6ca,

I've also added your vote for this feature in our internal issue tracking system.
Regards,
Cosmin
--
Cosmin Andrei
oXygen XML Editor and Author Support

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