Licensing: Publish WebHelp from oXygen

Frank Ralf
Posts: 392
Joined: Thu Jan 23, 2014 2:29 pm
Location: Hamburg
Contact:

Licensing: Publish WebHelp from oXygen

Post by Frank Ralf » Tue Dec 05, 2017 6:33 pm

Hi,

I know that publishing WebHelp output from the command line requires a separate license. So do I understand correctly that I can generate WebHelp output from within oXygen and deliver this output to a customer without any additional license?

Best regards,
Frank
Frank Ralf
parson AG
www.parson-europe.com

cosmin_andrei
Posts: 51
Joined: Mon Jun 12, 2017 10:50 am

Re: Licensing: Publish WebHelp from oXygen

Post by cosmin_andrei » Wed Dec 06, 2017 12:37 pm

Hi Frank,

Thank you for contacting us.

The WebHelp license is a process-based license, so, as long as you would have one deployment of the WebHelp license which will only be used in a single external process, then, yes you need a single WebHelp license.

You can find more detailed clarifications in the oXygen WebHelp EULA, at:
https://www.oxygenxml.com/eula_webhelp.html

Also, please read the Oxygen XML WebHelp FAQ for additional information.

Let us know whenever you need any other information.
Regards,
Cosmin
--
Cosmin Andrei
oXygen XML Editor and Author Support

Frank Ralf
Posts: 392
Joined: Thu Jan 23, 2014 2:29 pm
Location: Hamburg
Contact:

Re: Licensing: Publish WebHelp from oXygen

Post by Frank Ralf » Wed Dec 06, 2017 3:36 pm

Hi Cosmin,

Thanks for your reply. I read the additional documents you mentioned but one thing is still not completly clear for me:

https://www.oxygenxml.com/sales_faq.html#xmlwebhelp states the following:
The WebHelp EULA places no restrictions on the generated WebHelp pages. Therefore, you may publish them wherever you want and you may include them in a third-party product without restrictions.
We only have licenses for stand-alone oXygen but no dedicated license for server-based WebHelp generation. Does the above statement is also valid for generated WebHelp pages generated with stand-alone oXygen?

Kind regards,
Frank
Frank Ralf
parson AG
www.parson-europe.com

cosmin_andrei
Posts: 51
Joined: Mon Jun 12, 2017 10:50 am

Re: Licensing: Publish WebHelp from oXygen

Post by cosmin_andrei » Thu Dec 07, 2017 6:15 pm

Hello,

Yes, the above statement is also valid for generated WebHelp output using a stand-alone <oXygen/> license.

Let us know if you need further assistance.
Regards,
Cosmin
--
Cosmin Andrei
oXygen XML Editor and Author Support

Frank Ralf
Posts: 392
Joined: Thu Jan 23, 2014 2:29 pm
Location: Hamburg
Contact:

Re: Licensing: Publish WebHelp from oXygen

Post by Frank Ralf » Mon Dec 11, 2017 6:06 pm

Hi Cosmin,

Many thanks for the clarification.

Best regards,
Frank
Frank Ralf
parson AG
www.parson-europe.com

Frank Ralf
Posts: 392
Joined: Thu Jan 23, 2014 2:29 pm
Location: Hamburg
Contact:

Re: Licensing: Publish WebHelp from oXygen

Post by Frank Ralf » Thu Jun 20, 2019 1:09 pm

Hi,

I have an additional question:

Is the footer text "Generated by <oXygen/> XML WebHelp" required when our customer publishes their customized WebHelp on their website? Or can they change the text?

Best regards,
Frank
Frank Ralf
parson AG
www.parson-europe.com

ionela
Posts: 297
Joined: Mon Dec 05, 2011 6:08 pm

Re: Licensing: Publish WebHelp from oXygen

Post by ionela » Fri Jun 21, 2019 11:10 am

Hi,

If the customer is using a trial version of oXygen XML the 'Generated by <oXygen/> XML WebHelp' text cannot be removed (is required).
In case they own a permanent oXygen XML license, the footer text can be customized.

Regards,
Ionela
Ionela Istodor
oXygen XML Editor and Author Support

Frank Ralf
Posts: 392
Joined: Thu Jan 23, 2014 2:29 pm
Location: Hamburg
Contact:

Re: Licensing: Publish WebHelp from oXygen

Post by Frank Ralf » Tue Jun 25, 2019 3:23 pm

Many thanks for this information.

Best regards,
Frank
Frank Ralf
parson AG
www.parson-europe.com

Post Reply