Webhelp administrative page "View All Posts" not working
Having trouble installing Oxygen? Got a bug to report? Post it all here.
-
- Posts: 12
- Joined: Wed Apr 15, 2015 12:41 am
Webhelp administrative page "View All Posts" not working
Post by bcspendlove »
The "View All Posts" button on our webhelp with feedback admin page doesn't show any results. It asks for the product and version, like it should, but then the next window says "No Data Available".
The "Export Comments" button works correctly, and the comments are all visible on the content pages.
We're using Docbook 5.1 published to webhelp with feedback using Oxygen 18.0. I'm not certain, but I think this started when we upgraded to Oxygen 18.
Any ideas? A problem with PHP?
The "Export Comments" button works correctly, and the comments are all visible on the content pages.
We're using Docbook 5.1 published to webhelp with feedback using Oxygen 18.0. I'm not certain, but I think this started when we upgraded to Oxygen 18.
Any ideas? A problem with PHP?
-
- Posts: 222
- Joined: Tue Jul 01, 2014 11:48 am
Re: Webhelp administrative page "View All Posts" not working
Post by bogdan_cercelaru »
Hello,
Please note that this is a known issue that has been resolved in a maintenance build and is available in the latest build of Oxygen XML Editor(build 2016081012).
Here you can find a list of resolved issues: https://www.oxygenxml.com/build_history.html
Regards,
Bogdan
Please note that this is a known issue that has been resolved in a maintenance build and is available in the latest build of Oxygen XML Editor(build 2016081012).
Here you can find a list of resolved issues: https://www.oxygenxml.com/build_history.html
Please let us know if you need further assistance.WebHelp with Feedback: "View All Posts" in Control Panel did not work.
Regards,
Bogdan
Bogdan Cercelaru
<oXygen/> XML Editor, Schema Editor and XSLT Editor/Debugger
http://www.oxygenxml.com
<oXygen/> XML Editor, Schema Editor and XSLT Editor/Debugger
http://www.oxygenxml.com
-
- Posts: 12
- Joined: Wed Apr 15, 2015 12:41 am
Re: Webhelp administrative page "View All Posts" not working
Post by bcspendlove »
I've upgraded to that version and rebuilt to a new directory, and it's still not working. Is there anything I should check?
-
- Posts: 12
- Joined: Wed Apr 15, 2015 12:41 am
Re: Webhelp administrative page "View All Posts" not working
Post by bcspendlove »
Wait, I just thought of something: We have some customized files in the docbook framework, so when I upgraded, I just copied in the old frameworks folder. The fix was probably in there, and I'm still using all the old files. I'll diff the files we've changed and see if that works.
Jump to
- Oxygen XML Editor/Author/Developer
- ↳ Feature Request
- ↳ Common Problems
- ↳ DITA (Editing and Publishing DITA Content)
- ↳ Artificial Intelligence (AI Positron Assistant add-on)
- ↳ SDK-API, Frameworks - Document Types
- ↳ DocBook
- ↳ TEI
- ↳ XHTML
- ↳ Other Issues
- Oxygen XML Web Author
- ↳ Feature Request
- ↳ Common Problems
- Oxygen Content Fusion
- ↳ Feature Request
- ↳ Common Problems
- Oxygen JSON Editor
- ↳ Feature Request
- ↳ Common Problems
- Oxygen PDF Chemistry
- ↳ Feature Request
- ↳ Common Problems
- Oxygen Feedback
- ↳ Feature Request
- ↳ Common Problems
- Oxygen XML WebHelp
- ↳ Feature Request
- ↳ Common Problems
- XML
- ↳ General XML Questions
- ↳ XSLT and FOP
- ↳ XML Schemas
- ↳ XQuery
- NVDL
- ↳ General NVDL Issues
- ↳ oNVDL Related Issues
- XML Services Market
- ↳ Offer a Service