Where the h*ll is my key?

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pjn

Where the h*ll is my key?

Post by pjn »

How long does it normally take before the trial key is sent? I've got more applications to test and try out before making a recommendation and disabling the entire test software without the possibility of getting a key (or so it seems) is really starting to p*ss me off.

Tried two different mail addresses, gone through spamfilters both locally and on server, checked mailserver log.. but still no trial key? Shall I move on or is there a possibility I might get the registration information soon?
george
Site Admin
Posts: 2095
Joined: Thu Jan 09, 2003 2:58 pm

Post by george »

Hi,

The license keys are sent automatically to the email address you enter during the registration process. If you do not have such an email after let's say 1 minute then that means there is a mail delivery problem. In this case you should double check you entered your address correctly and/or try using a different address or contact us at support at oxygenxml.com. In the later case it will be a good idea to enclose also a telephone number so we can eventually reach you that way.
Now to make things easier I included a trial license below:

--- start license key ---

Registration_Name=trial user

Company=

Category=Professional

Component=XML-Editor, XSLT-Debugger

Version=5, 5

Number_of_Licenses=1

Date=01-16-2005

Duration=31

SGN=MC0CFQCHKghGAOj2tSTkFAJf2W3SIk8mrAIUTo2kJpOjzcM6PLx03/Yacc5/HjI\=

--- end license key ---

Best Regards,
George
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