Webhelp issue with soft keyboard disappearing on Android

[horisonten]

Hello,
I have a pretty strange issue with the Webhelp output.
If I try to use the search field to search for some content, the soft keyboard on Android shows up a few milliseconds and then disappears/collapses again when I click the search field. So I cannot type in anything into the search field.

It works as expected on desktop and on iOS devices. So it is only Android that has this issue.

Any help would be appreciated.

[Costin]

Hi horisonten,

We are aware of this issue which occurs on the latest version of WebHelp (26) and we have it logged already in our internal issues/improvements tracking system.
Therefore, I've also logged your feedback on it and we will notify this thread when a new version that would implement the fix for this will be released.

Regards,
Costin

[horisonten]

Great, good to know that it is being looked into

[tanja]

Hi,

We are experiencing the same problem. Thanks for looking into this issue.

Best regards, Tanja

[horisonten]

This issue seems to be fixed in XML Editor 26.1, build 2024031806 for me at least. Tried on Android in Edge and Brave browser.