Empty Templates Tab!?

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Joined: Mon Dec 11, 2017 4:00 pm

Empty Templates Tab!?

Post by Timber » Mon May 27, 2019 12:59 pm


I have Oxygen Author 20.1.

When I open a Webhelp+ scenario and go to Templates page, it is almost completely empty. No default templates. Only Save template as button, Choose Custom Publishing Template link and Configure Publishing Templates Gallery link available.

How can I get the default tempaltes back?



Posts: 603
Joined: Mon Dec 05, 2011 6:04 pm

Re: Empty Templates Tab!?

Post by Costin » Mon May 27, 2019 3:02 pm


Most probably you are using an external DITA-OT, not the default one that comes bundled from oXygen.
You should go into menu Options > Preferences > DITA and, under "DITA Open Toolkit", make sure that you are using the built-in DITA OT that comes bundled with oXygen.

If you specifically need to use an external DITA OT, you could add the oXygen templates. In the menu Options > Preferences > DITA > Publishing, click add, then choose the "templates" folder from oxygen_install_dir\frameworks\dita\DITA-OT3.x\plugins\com.oxygenxml.webhelp.responsive.

Costin Sandoi
oXygen XML Editor and Author Support

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