Dynamic Filtering Option in WebHelp Output (Oxygen v28)

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Ronald297
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Joined: Tue May 19, 2026 11:44 am
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Dynamic Filtering Option in WebHelp Output (Oxygen v28)

Post by Ronald297 »

Dear Oxygen Team,

I would like to ask about the possibility of implementing a dynamic filter in our HTML WebHelp output that allows users to switch between different audience groups.

The idea is to provide a small dropdown menu where users can select an audience type (for example, expert and beginner). Based on this selection, the content should dynamically update so that only the relevant information for the chosen audience is displayed.

I was informed that this might be achievable by enabling settings such as:

webhelp.filtering.enabled = yes
webhelp.filtering.attributes = audience

However, I am currently using Oxygen v28 and I am unable to locate these parameters in the available configuration options.

Could you please confirm whether this feature is still supported, has been changed, or if there is an alternative recommended approach to achieve audience-based filtering in WebHelp output?

Thank you very much for your support.
julien_lacour
Posts: 807
Joined: Wed Oct 16, 2019 3:47 pm

Re: Dynamic Filtering Option in WebHelp Output (Oxygen v28)

Post by julien_lacour »

Hello,

There's no webhelp.filtering parameters in the WebHelp Responsive scenario.
Instead you can use an HTML Fragment with a JavaScript customization, there's a full example here.

Regards,
Julien
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