Using character '^' trigger an error in Firefox

[ArthurP]

Hi,

in French, we need to type ^ (ê), ` (è, ù) accents very often. When I'm typing a '^' in webauthor, the following error is triggered.

Code: Select all

The performed action is not supported.

IME not supported on the current platform. Please use the Google Chrome web browser.

I'm using Firefox (120.0.1) for MacOs (13.2.1) on desktop.
You can reproduce this issue on your webauthor demo, using "gardenia" topic.

[cosminef]

Hello,

Can you reproduce this issue with Safari browser ?
For more informations about browsers compatibility please read our public documentation [1]

[1] https://www.oxygenxml.com/doc/versions/ ... ility.html

Best Regards,
Cosmin

[ArthurP]

Hi Cosmin,

I missed the linked documentation page. On Safari, it "almost" work, the character is correctly inserted but two times. ^+e gives êê.
Do you have a work around for people on MacOs or Windows using Firefox ? Most of our users will be using Firefox on windows.

[cosminef]

Hello,

In normal mode, using Windows as the operating system and Firefox as the browser, there shouldn't be any issue reported above.
For the MacOS + Firefox scenario, we don't have a workaround.
If you encounter difficulties in this scenario (Windows + Firefox), please let us know.

Best,
Cosmin

[ArthurP]

Thanks Cosmin, we will let you know if the problem appear on Windows Firefox

Have a nice evening