Java console error and oxygen interface problem

[gjledger2k]

Just downloaded and installed 7.2. The screen is grey. Here is the java console error:

[ AWT-EventQueue-0 ] - java.lang.NullPointerException
java.lang.NullPointerException
at ro.sync.exml.b.A(Unknown Source)
at ro.sync.exml.h.Ĝ(Unknown Source)
at ro.sync.exml.h.I(Unknown Source)
at ro.sync.exml.A.dockableFrameDocked(Unknown Source)
at com.jidesoft.docking.DockableFrame.fireDockableFrameEvent(Unknown Source)
at com.jidesoft.docking.DockableFrame.setDocked(Unknown Source)
at com.jidesoft.docking.DockableFrame.setContext(Unknown Source)
at com.jidesoft.docking.DefaultDockingManager.a(Unknown Source)
at com.jidesoft.docking.DefaultDockingManager.loadLayoutFrom(Unknown Source)
at com.jidesoft.swing.LayoutPersistenceManager.loadLayoutFrom(Unknown Source)
at com.jidesoft.swing.AbstractLayoutPersistence.loadLayoutDataFromFile(Unknown Source)
at ro.sync.exml.T.A(Unknown Source)
at ro.sync.exml.MainFrame.changePerspective(Unknown Source)
at ro.sync.exml.MainFrame$2.run(Unknown Source)
at ro.sync.ui.G$1.run(Unknown Source)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:199)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:461)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:269)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:190)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:176)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:110)

Have already got the most recent Java update from Apple. I'm running Tiger.

Tried to launch oxygen from terminal: got this error:
Last login: Mon Jul 31 18:40:21 on console
Welcome to Darwin!
gregory-ledgers-mac-mini:~ gregoryledger$
gregory-ledgers-mac-mini:~ gregoryledger$ sh oxygenMac.sh
oxygenMac.sh: oxygenMac.sh: No such file or directory
gregory-ledgers-mac-mini:~ gregoryledger$

Just spent last week convincing several managers at my company to pay for XSLT training using Oxygen. I don't want this problem when they purchase the professional edition.

Already sent you this message from the support center AND via email.

[gjledger2k]

Went to Java preferences. Was running Java 5.0. I switched it to Java 1.4.2. This did not solve the problem.

Also tried rebuilding the registry, but got an error that said : is not a directory.

[sorin_ristache]

Hello Greg,

As I said in the reply to your bug report sent by email yesterday we need more details about this error. It is the first time we receive this stack trace and the oxygen.log file which I asked you to send by email will provide the needed details. I did not receive an error message to my email reply so I assume you got my email. Please send the oxygen.log file generated on your Mac computer.

Tried to launch oxygen from terminal: got this error:
Last login: Mon Jul 31 18:40:21 on console
Welcome to Darwin!
gregory-ledgers-mac-mini:~ gregoryledger$
gregory-ledgers-mac-mini:~ gregoryledger$ sh oxygenMac.sh
oxygenMac.sh: oxygenMac.sh: No such file or directory

You must launch the command having as current folder the folder where oxygenMac.sh is located, that is the oXygen install folder, or alternatively specify the full path to the oxygenMac.sh file, like:

Code: Select all

sh  /path/to/file/oxygenMac.sh

Otherwise the Terminal interpreter cannot find the file. Please run the command in the oXygen install folder and tell us if oXygen starts up correctly using this start method.

Regards,
Sorin

[gjledger2k]

Maybe the path is wrong, but this is the path I got when I used applescript's "path to" command.

Here are the errors:

gregory-ledgers-mac-mini:~ gregoryledger$ sh \MacintoshHD\Applications\oxygen\oxygenMac.sh
MacintoshHDApplicationsoxygenoxygenMac.sh: MacintoshHDApplicationsoxygenoxygenMac.sh: No such file or directory
gregory-ledgers-mac-mini:~ gregoryledger$ sh MacintoshHD\Applications\oxygen\oxygenMac.sh
MacintoshHDApplicationsoxygenoxygenMac.sh: MacintoshHDApplicationsoxygenoxygenMac.sh: No such file or directory
gregory-ledgers-mac-mini:~ gregoryledger$

Thanks.

[sorin_ristache]

Hello,

First go to the oXygen install folder using a command like

Code: Select all

cd  /MacintoshHD/Applications/oxygen

Note the / characters. If you installed oXygen in that folder (/MacintoshHD/Applications/oxygen) then it contains a script called oxygenMac.sh. To start oXygen using this script run the command:

sh oxygenMac.sh

Regards,
Sorin

[gjledger2k]

but it still has a greyed out screen, with the accompanying Java null pointer exception error.
Sorry.

[sorin_ristache]

Try the All platforms install kit. Does it work correctly ?

Regards,
Sorin

[sorin_ristache]

The thread continues here.

Regards,
Sorin