Webhelp search removes the plus sign when searching for keyboard shortcuts

<oXygen/> general issues.
grethelgomez
Posts: 19
Joined: Fri Feb 10, 2017 6:10 pm

Webhelp search removes the plus sign when searching for keyboard shortcuts

Post by grethelgomez » Tue May 18, 2021 5:14 pm

Hi,

When searching for keyboard shortcuts such as Ctrl+Shift+A in a responsive webhelp, the + sign is replaced by whitespace. This causes the search results to show any topics that have Ctrl and/or Shift, and not necessarily the topics with the string Ctrl+Shift+A. I tried using quotation marks and a few other combinations, but the + sign is always replaced.

I understand the + is a special sign, but is there a way to search for keyboard shortcuts and get more accurate results?

Thanks,
Grethel.