URGENT: Need a workaround for multi-factor authentication

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toolie
Posts: 24
Joined: Thu Jan 29, 2015 2:40 am

URGENT: Need a workaround for multi-factor authentication

Post by toolie » Fri Mar 26, 2021 12:59 am

Hi there, I'm working for a client (until March 31) who has purchased both a desktop version of Editor and the multi-user Web Author. They enforce the user of multi-factor authentication even though our Web Author installation is entirely within their network, and our Git installation is also within their network.

We are entirely UNABLE to use our purchased Web Author unless there's some kind of workaround that we can use to authenticate to our internal Git installation.

What can you advise?
Toolie Garner

Gabriel Titerlea
Posts: 53
Joined: Thu Jun 09, 2016 2:01 pm

Re: URGENT: Need a workaround for multi-factor authentication

Post by Gabriel Titerlea » Fri Mar 26, 2021 3:09 pm

Hello,

You should be able to configure Web Author to delegate authentication (and thus support 2FA that you have configured there) for any of the following Git providers [1]:
- GitHub
- GitHub Enteprise
- Bitbucket
- Bitbucket Server
- GitLab
- GitLab on-premise

What Git provider are you using? We do not support 2FA for other Git providers at the moment.

Best,
Gabriel

[1] https://www.oxygenxml.com/doc/versions/ ... lugin.html

toolie
Posts: 24
Joined: Thu Jan 29, 2015 2:40 am

Re: URGENT: Need a workaround for multi-factor authentication

Post by toolie » Mon Mar 29, 2021 8:57 pm

Ultimately we were able to use the Azure DevOps function to obtain the correct URL AND generate a personal access token, which Web Author then accepted and used to authenticate. We've made progress at least, so thanks!
Toolie Garner

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