oXygen 22.1+ slow openning time

[cuauhmedina]

Hi All,

After updating my oXygen editor to the version 22.1, it takes about 5 min at least to open the application, this keeps happening with the version 23. Is this something normal? I installed back the version 21 and it opens in less than 30sec.

Is this a bug?

Regards,
Temo Medina

[adrian]

Hello,

Which distribution of 22.1 and 23.0 did you install (with Java SE 8 or with OpenJDK) and on what platform (Windows, Mac, Linux)?
If it's OpenJDK, there may be a known issue introduced in recent versions of OpenJDK, https://bugs.openjdk.java.net/browse/JDK-8258036
Either uninstall the OpenJDK distribution and reinstall the one with Java 8, or create a file named custom_commons.vmoptions with these two lines:

Code: Select all

-Dsun.io.useCanonCaches=true
-Dsun.io.useCanonPrefixCache=true

This issue can happen with OpenJDK when using files from a slow file system. e.g. a network share or drive available across a high latency network connection (e.g. VPN).

Regards,
Adrian

[cuauhmedina]

Hi Adrian,

I'm sorry I did not include the details:

My using windows with the distribution 23 with Java SE 8u222 included. I'm using a server license through a VPN which is know to be slow. However the issue was not presented in earlier versions.

Regards,
Temo Medina

Hello,

Which distribution of 22.1 and 23.0 did you install (with Java SE 8 or with OpenJDK) and on what platform (Windows, Mac, Linux)?
If it's OpenJDK, there may be a known issue introduced in recent versions of OpenJDK, https://bugs.openjdk.java.net/browse/JDK-8258036
Either uninstall the OpenJDK distribution and reinstall the one with Java 8, or create a file named custom_commons.vmoptions with these two lines:

Code: Select all

-Dsun.io.useCanonCaches=true
-Dsun.io.useCanonPrefixCache=true

This issue can happen with OpenJDK when using files from a slow file system. e.g. a network share or drive available across a high latency network connection (e.g. VPN).

Regards,
Adrian

[adrian]

Hi,

If you can reproduce the issue consistently with v23.0 and are willing to help us investigate the problem, please contact us by email on support@oxygenxml.com or use the technical support form from the website https://www.oxygenxml.com/techSupport.html and we'll email you back with the instructions to enable logging in Oxygen. The logs will let us see what's holding the application during startup.

Regards,
Adrian