oXygen 22.1+ slow openning time

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cuauhmedina
Posts: 4
Joined: Wed Nov 18, 2020 11:29 pm

oXygen 22.1+ slow openning time

Post by cuauhmedina » Mon Feb 22, 2021 9:51 pm

Hi All,

After updating my oXygen editor to the version 22.1, it takes about 5 min at least to open the application, this keeps happening with the version 23. Is this something normal? I installed back the version 21 and it opens in less than 30sec.

Is this a bug?

Regards,
Temo Medina

adrian
Posts: 2727
Joined: Tue May 17, 2005 4:01 pm

Re: oXygen 22.1+ slow openning time

Post by adrian » Tue Feb 23, 2021 12:50 pm

Hello,

Which distribution of 22.1 and 23.0 did you install (with Java SE 8 or with OpenJDK) and on what platform (Windows, Mac, Linux)?
If it's OpenJDK, there may be a known issue introduced in recent versions of OpenJDK, https://bugs.openjdk.java.net/browse/JDK-8258036
Either uninstall the OpenJDK distribution and reinstall the one with Java 8, or create a file named custom_commons.vmoptions with these two lines:

Code: Select all

-Dsun.io.useCanonCaches=true
-Dsun.io.useCanonPrefixCache=true
This issue can happen with OpenJDK when using files from a slow file system. e.g. a network share or drive available across a high latency network connection (e.g. VPN).

Regards,
Adrian
Adrian Buza
<oXygen/> XML Editor, Schema Editor and XSLT Editor/Debugger
http://www.oxygenxml.com

cuauhmedina
Posts: 4
Joined: Wed Nov 18, 2020 11:29 pm

Re: oXygen 22.1+ slow openning time

Post by cuauhmedina » Thu Feb 25, 2021 10:31 pm

Hi Adrian,

I'm sorry I did not include the details:

My using windows with the distribution 23 with Java SE 8u222 included. I'm using a server license through a VPN which is know to be slow. However the issue was not presented in earlier versions.

Regards,
Temo Medina
adrian wrote:
Tue Feb 23, 2021 12:50 pm
Hello,

Which distribution of 22.1 and 23.0 did you install (with Java SE 8 or with OpenJDK) and on what platform (Windows, Mac, Linux)?
If it's OpenJDK, there may be a known issue introduced in recent versions of OpenJDK, https://bugs.openjdk.java.net/browse/JDK-8258036
Either uninstall the OpenJDK distribution and reinstall the one with Java 8, or create a file named custom_commons.vmoptions with these two lines:

Code: Select all

-Dsun.io.useCanonCaches=true
-Dsun.io.useCanonPrefixCache=true
This issue can happen with OpenJDK when using files from a slow file system. e.g. a network share or drive available across a high latency network connection (e.g. VPN).

Regards,
Adrian

adrian
Posts: 2727
Joined: Tue May 17, 2005 4:01 pm

Re: oXygen 22.1+ slow openning time

Post by adrian » Mon Mar 01, 2021 1:57 pm

Hi,

If you can reproduce the issue consistently with v23.0 and are willing to help us investigate the problem, please contact us by email on support@oxygenxml.com or use the technical support form from the website https://www.oxygenxml.com/techSupport.html and we'll email you back with the instructions to enable logging in Oxygen. The logs will let us see what's holding the application during startup.

Regards,
Adrian
Adrian Buza
<oXygen/> XML Editor, Schema Editor and XSLT Editor/Debugger
http://www.oxygenxml.com

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