Cannot Select Installed Font in Preferences

[sarcanon]

Hello.

I am unable to select a recently installed font in Preferences->Appearances->Fonts->Editor. The font does not appear in the list of available fonts. I have tried after multiple restarts of OxygenXML and the font still does not appear.

I have verified that the font is properly installed. I am also able to select the font in other editors, e.g., Visual Studio Code, Notepad++. So this problem seems to be unique to OxygenXML.

The font in question is JetBrains Mono (https://www.jetbrains.com/lp/mono/#intro)

Can anyone suggest what I can do to make this font available? Thank you.

Environment:
OxygenXML 21.1 build 2019120214
Windows 10 Pro (64bit)

[adrian]

Hi,

Oxygen is a Java application. Most likely Java does not detect the font you have installed.
How did you install the font? Did you use "Install for me" or "Install for all users"?
AFAIK, Java only sees the font if you have used "Install for all users".

BTW, have you tried restarting Windows, after installing the font?

Regards,
Adrian

[sarcanon]

I've just confirmed your conjecture. Java does indeed not recognize fonts unless they are installed "for all users".

When I re-installed the fonts "for all users" they were visible after the next Oxygen restart.

Thank you for that bit of information.

Best wishes.
- Scott

[ckabstein]

Hi,

We also had this issue and found the solution in this thread.
Would it be possible to add some information on the "Appearance/Fonts" page in the "Preferences" dialog, and maybe also on the respective help page in the documentation?
In some cases, users may also not be allowed to "Install for all users" because you need administrator permission to do this - at least in Windows 10 you do.

Thanks,
Christina

[adrian]

Hi,

Thank you for the feedback.
I've logged an issue for our documentation department to mention this in the FAQ section in the Oxygen User Manual and also link to that from the documentation page of the Fonts preferences page.

Regards,
Adrian