performance issues on Mac

<oXygen/> general issues.
bmorgan888
Posts: 1
Joined: Wed Jan 30, 2019 6:58 pm

performance issues on Mac

Post by bmorgan888 » Wed Jan 30, 2019 8:13 pm

I am running Oxygen XML Editor 19.0, build 2017062918 on a Mac with High Sierra v10.13.6.

I am creating and editing DITA source files and map files.

Oxygen is giving me performance issues lately, I can’t drag and drop files from Project pane into Map files, ability to minimize the Project pane is inconsistent.

Are there any compatibility issues causing this?

Radu
Posts: 6435
Joined: Fri Jul 09, 2004 5:18 pm

Re: performance issues on Mac

Post by Radu » Thu Jan 31, 2019 12:42 pm

Hi,

Do these problems still manifest after you restart Oxygen?
How about if you go and reset the views layout from the main Oxygen menu "Window->Reset layout"?
By "performance problems" do you also mean delays when editing or are the problems restricted to this drag and drop problem?

Regards,
Radu
Radu Coravu
<oXygen/> XML Editor
http://www.oxygenxml.com

alice434
Posts: 1
Joined: Wed Mar 06, 2019 9:29 am

Re: performance issues on Mac

Post by alice434 » Wed Mar 06, 2019 9:41 am

After running Oxygen XML Editor on my MacBook Pro, it seems the performance of the system is too slow, I thought it may be the system problem so, I contacted Apple technical service but there I got to know that system is absolutely fine then what is the exact issue?

adrian
Posts: 2548
Joined: Tue May 17, 2005 4:01 pm

Re: performance issues on Mac

Post by adrian » Wed Mar 06, 2019 10:14 am

Hello Alice,

What version of Oxygen are you using (Help > About)?
What MacBook Pro model are you using? How much RAM does it have installed?
After running Oxygen XML Editor on my MacBook Pro, it seems the performance of the system is too slow
Could you please clarify what "too slow" means in this context. Is the system slowing down while Oxygen is running? Or is Oxygen slow to respond to commands?

Regards,
Adrian
Adrian Buza
<oXygen/> XML Editor, Schema Editor and XSLT Editor/Debugger
http://www.oxygenxml.com

dgibbs
Posts: 1
Joined: Tue Jul 02, 2019 3:01 pm

Re: performance issues on Mac

Post by dgibbs » Tue Jul 02, 2019 3:10 pm

I am also experiencing very poor performance from Oxygen.

Trying open 271Kb xml document takes extremely long or just doesn't load. Have to open xml up in another text editor which happens virtually instantly.

When deleting sections of content using the the outline palette, after deleting a few (maybe 5), Oxygen hangs, and sometimes recovers, else I have to force quit, and edit in another text editor.

MacBook Pro, ,3 GHz Intel Core i5, 8 Gig Ram.
<oXygen/> XML Editor 21.0, build 2019040204

Is there anything I can configure or do to make Oxygen faster?

Damian

Radu
Posts: 6435
Joined: Fri Jul 09, 2004 5:18 pm

Re: performance issues on Mac

Post by Radu » Wed Jul 03, 2019 9:23 am

Hi Damian,

Does Oxygen issue any warning when opening the file? For example does it report that it has very long lines or some special characters inside?
In the Oxygen Preferences=>"Editor / Open" there is a "Support for special characters" setting, if you set it to "Disable support" and re-open the XML file does the performance increase?

Regards,
Radu
Radu Coravu
<oXygen/> XML Editor
http://www.oxygenxml.com

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