Transformation Failed

dpksaini89
Posts: 59
Joined: Thu Feb 08, 2018 2:44 pm

Transformation Failed

Post by dpksaini89 » Mon Apr 29, 2019 2:43 pm

Hi I am using <oXygen/> XML Author 19.1, build 2018122811, and unable to publish pdf, following are the error details i am getting.

System ID: /Volumes/Technical Documentation/BUTLER SYSTEM/BSS/Butler Server_Repo/xml files/release_notes_75.ditamap
Scenario: DITA Map PDF - based on DITA & CSS (WYSIWYG) - GOR
Input file: /Volumes/Technical Documentation/BUTLER SYSTEM/BSS/Butler Server_Repo/xml files/release_notes_75.ditamap
Engine name: DITA-OT
Severity: fatal
Description: Transformation failed. /Applications/Oxygen XML Author/frameworks/dita/DITA-OT2.x/plugins/com.oxygenxml.pdf.css/build.xml:373: exec returned: 255


Please suggest what could be the possible reason for it. The validation is successful of ditamap.

Radu
Posts: 6450
Joined: Fri Jul 09, 2004 5:18 pm

Re: Transformation Failed

Post by Radu » Wed May 01, 2019 2:16 pm

Hi,

After the transformation fails there should be a "DITA OT" console tab at the bottom of the application containing all the logging information received from the publishing engine. Could you maybe save that output to a separate file and send it to us via email (support@oxygenxml.com)?
You should also try to install and use in parallel (with a trial license) for tests a newer Oxygen version (our newest Oxygen version is 21.0) because we add lots of improvements and bug fixes to the PDF processors between releases.

Regards,
Radu
Radu Coravu
<oXygen/> XML Editor
http://www.oxygenxml.com

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