Responsive footer not at bottom of page

mdslup
Posts: 126
Joined: Tue Mar 06, 2018 1:34 am

Responsive footer not at bottom of page

Post by mdslup » Thu Dec 20, 2018 1:58 am

Oxygen 20.0, webhelp responsive tiles.

When I'm looking at the page full screen on a large monitor, the footer is not at the bottom of the page; this results in some extra white space at the bottom.

Here is an image:

https://i.imgur.com/NY6Zi0O.jpg

cosmin_andrei
Posts: 51
Joined: Mon Jun 12, 2017 10:50 am

Re: Responsive footer not at bottom of page

Post by cosmin_andrei » Fri Dec 21, 2018 4:28 pm

Hello,

I can confirm this is a bug. We've logged this on our issue tracking tool, so we will notify you when/if this functionality will get implemented
Regards,
Cosmin
--
Cosmin Andrei
oXygen XML Editor and Author Support

mdslup
Posts: 126
Joined: Tue Mar 06, 2018 1:34 am

Re: Responsive footer not at bottom of page

Post by mdslup » Fri Dec 28, 2018 3:40 am

Great thanks! Please add my name to the ticket so I can get a notification.

In the meantime, is this something that I can fix with CSS?

Costin
Posts: 629
Joined: Mon Dec 05, 2011 6:04 pm

Re: Responsive footer not at bottom of page

Post by Costin » Mon Jan 07, 2019 11:19 am

Hello,

I'm afraid there is no simple CSS customization we could think of, other than altering the entire layout of the WebHelp output.
We will let you know as soon as a fix will be implemented for this.

Regards,
Costin
Costin Sandoi
oXygen XML Editor and Author Support

pieterjan_vdw
Posts: 22
Joined: Wed Jun 20, 2018 11:30 am

Re: Responsive footer not at bottom of page

Post by pieterjan_vdw » Thu Mar 14, 2019 2:30 pm

Hi Costin,

Is it possible this is solved in Oxygen 21.0 for tiles, but I think the problem is still there for responsive webhelp "tree".
Could you please confirm.

Thanks.

Costin
Posts: 629
Joined: Mon Dec 05, 2011 6:04 pm

Re: Responsive footer not at bottom of page

Post by Costin » Thu Mar 14, 2019 3:07 pm

Hi,

It's not very cleat what you mean by
the problem is still there for responsive webhelp "tree"
.

Do you refer to the tree layout template?

Regards,
Costin
Costin Sandoi
oXygen XML Editor and Author Support

pieterjan_vdw
Posts: 22
Joined: Wed Jun 20, 2018 11:30 am

Re: Responsive footer not at bottom of page

Post by pieterjan_vdw » Thu Mar 14, 2019 3:38 pm

Hi Costin,

Indeed that's what I mean: Oxygen tree layout template

Costin
Posts: 629
Joined: Mon Dec 05, 2011 6:04 pm

Re: Responsive footer not at bottom of page

Post by Costin » Thu Mar 14, 2019 3:41 pm

I double checked and the status of this issue in our internal tracking system is still "open". So this should still occur for both layout types (tiles and tree).
Maybe you have multiple lines of tiles and this generates the illusion of a well-placed footer, but the problem still persists.

We will let you know when a fix will be implemented.
Costin Sandoi
oXygen XML Editor and Author Support

Frank Ralf
Posts: 392
Joined: Thu Jan 23, 2014 2:29 pm
Location: Hamburg
Contact:

Re: Responsive footer not at bottom of page

Post by Frank Ralf » Tue Jun 04, 2019 4:09 pm

Hi,

As a CSS workaround, you could try changing .wh_footer { position: relative; } to .wh_footer { position: fixed; }. That would make the footer stick to the bottom of the browser window. However, I haven't done any thorough testing so this fix might have undesired side-effects.

Best regards,
Frank
Frank Ralf
parson AG
www.parson-europe.com

tonra
Posts: 11
Joined: Wed Jun 05, 2019 10:39 am
Location: Germany

Re: Responsive footer not at bottom of page

Post by tonra » Wed Jun 05, 2019 12:33 pm

Hello everyone,

I was faced with the same problem some months ago and solved it by using this approach: https://codepen.io/cbracco/pen/zekgx.
With the CSS properties shown there you can achieve a footer which sticks to the bottom of the page and not of the viewport.

It seems a bit weird to me that CSS does not offer a "simple" solution for such an issue but there's no need to complain as I couldn't see any drawbacks so far.

Best regards,
Anton

Frank Ralf
Posts: 392
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Location: Hamburg
Contact:

Re: Responsive footer not at bottom of page

Post by Frank Ralf » Tue Jun 11, 2019 3:51 pm

Many thanks for the pointer, Anton. That's indeed the more elegant solution.

Best regards,
Frank
Frank Ralf
parson AG
www.parson-europe.com

mdslup
Posts: 126
Joined: Tue Mar 06, 2018 1:34 am

Re: Responsive footer not at bottom of page

Post by mdslup » Fri Sep 20, 2019 2:53 am

I was just coming back to this thread to complain about this again, but Anton's situation worked. Thanks!

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