Webapp Synchronizing with server issue

[aleh.haidash]

Hello.
We use Webapp 19.0 and faced with issue connected with freezing of synchronizing with server.
Sometimes this synchronization lasts 1-5 sec. But the last time we could not wait for its completion (we were waiting for more than 1 min).


What server is the Webapp trying to connect to and if there is a possibility to debug what is wrong with this process?

Thanks.

[cristi_talau]

Hello,

This spinner appears when the server fails to respond to an editing action fast enough. To investigate I would configure Tomcat to log the request duration in its access logs and check which requests took that long.

Best,
Cristian