Integrate Webhelp Feedback

catherine
Posts: 84
Joined: Fri Nov 10, 2017 8:16 am

Integrate Webhelp Feedback

Post by catherine » Mon Feb 26, 2018 9:01 am

Hi, I want to add a simple feeback in the oxygen webhelp out.

A simple feeback on each topic.
Each topic has a feedback, the readers can fill in a form, and send an email to our doc email address, like doc@XXX.com

The form is usually contains the following options:

Was this page helpful? Yes/No
Suggestion on the Topic:
Your Email Address:
Your Company:

Is there any way to figure it out?
Thanks in advance.

Costin
Posts: 603
Joined: Mon Dec 05, 2011 6:04 pm

Re: Integrate Webhelp Feedback

Post by Costin » Mon Feb 26, 2018 12:25 pm

Hello,

Unfortunately, this functionality is not available in the current WebHelp version.
However, I logged an improvement request in our internal improvements tracking system and logged your feedback on it.
The request will be analyzed by our development team and possibly it will get implemented in a future version of oXygen.

Thanks again for the feedback!

Regards,
Costin
Costin Sandoi
oXygen XML Editor and Author Support

catherine
Posts: 84
Joined: Fri Nov 10, 2017 8:16 am

Re: Integrate Webhelp Feedback

Post by catherine » Tue Feb 27, 2018 5:02 am

Thanks, Costin
I'am waiting for your News.
Any news, please let me know, thanks! :)

kkearney2
Posts: 1
Joined: Fri Jul 12, 2019 10:39 pm

Re: Integrate Webhelp Feedback

Post by kkearney2 » Fri Jul 12, 2019 10:48 pm

Hi,
Is there any update on this? We are also trying to implement a webhelp feedback form.

Costin
Posts: 603
Joined: Mon Dec 05, 2011 6:04 pm

Re: Integrate Webhelp Feedback

Post by Costin » Tue Jul 16, 2019 10:59 am

Hi,

Unfortunately, the issue appears still as open in our tracking system.
We consider implementing this in the long term.
We will update this thread when/if this will occur.

Kind Regards,
Costin
Costin Sandoi
oXygen XML Editor and Author Support

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