Video doesn't play in Webhelp Responsive

[DocWriter]

Hello,
Oxygen 19.
I'v tried to add a video following:
https://www.oxygenxml.com/demo/Media_Objects.html

In Oxygen the video plays. In the Webhelp Responsive output the video doesn't play.
What am I missing?

Regards,
Stefaan

[sorin_carbunaru]

Hello,

Are you following the exact same scenario? I mean working with DITA and adding a YouTube (or another remote) video... I'm asking this because, if you used a local video from your computer, in order to make it available in the WebHelp output, the video needs to be located somewhere in the same parent folder as the DITA Map.

All the best wishes,
Sorin Carbunaru
oXygen XML

[sorin_carbunaru]

After writing my previous post I've also found the sample in the e-mail you sent to the support e-mail address. We'll take a look at it and get back to you.

[sorin_carbunaru]

Hello again,

This seems to be an issue on our side. I added an issue (WH-1419 for reference purposes), and this thread will be updated when a kit containing a fix will be available.

Best wishes,
Sorin Carbunaru
oXygen XML

[Radu]

Hi,

We released Oxygen 19.1 a couple of days ago and it should have a fix for your reported problem.

Regards,
Radu