[SOLVED] Mac os Sierra - Author v17 LSOpenURLsWithRole() failed with error -10810

[Razique]

Hey,
I'm trying to have the v17 of Author launching, but the app doesn't launch.
Clicking the icon doesn't produce anything - and when I use the "open" command, I see the following message:

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[raz:MacBook-Air] /Applications/oxygenAuthor # open -n Oxygen\ XML\ Author.app/

LSOpenURLsWithRole() failed with error -10810 for the file /Applications/oxygenAuthor/Oxygen XML Author.app.



[raz:MacBook-Air] /Applications/oxygenAuthor #

If I run the script, the app opens:

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[raz:MacBook-Air] /Applications/oxygenAuthor # ./oxygenAuthorMac.sh

I found another thread saying that the JRE might be missing, but I do see it:

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ls -al .

[raz:MacBook-Air] /Applications/oxygenAuthor # ls -al .

total 128

drwxr-xr-x@  25 razique  staff    850 Oct  7 16:21 .

drwxrwxr-x+ 105 root     admin   3570 Oct  7 11:25 ..

-rw-r--r--@   1 razique  staff   6148 Oct  7 13:05 .DS_Store

drwxr-xr-x@  34 razique  staff   1156 Oct  7 12:11 .install4j

Some information:

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[raz:MacBook-Air] /Applications/oxygenAuthor # printenv | grep JAVA

JAVA_HOME=/Library/Java/JavaVirtualMachines/jdk1.8.0_101.jdk/Contents/Home



[raz:MacBook-Air] /Applications/oxygenAuthor # java -version

java version "1.8.0_101"

Java(TM) SE Runtime Environment (build 1.8.0_101-b13)

Java HotSpot(TM) 64-Bit Server VM (build 25.101-b13, mixed mode)

Any idea on how to fix this issue?
Thanks!

[adrian]

Hi,

Please note that v17.x and older do not officially support macOS 10.12, Sierra.
The classic archive distributions of oXygen (.zip and .tar.gz) fail to run on macOS 10.12 (Sierra) after being downloaded. This happens because the archives get quarantined (flagged with com.apple.quarantine). macOS 10.12 (Sierra) treats quarantined apps differently than older versions of OS X and isolates them from their parent folder, when they are launched.
If oXygen was already installed when upgrading to macOS 10.12 (Sierra), it will already work, since oXygen is no longer quarantined.

To resolve the issue, the quarantine flag must be removed for the entire contents of the oXygen folder or for the individual apps.
Open a Terminal window, change directory to the parent folder where oXygen is located
e.g. cd /Users/user/Downloads
and run the command:

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xattr -dr com.apple.quarantine oxygen/

where "oxygen" is the name of the oXygen folder.

If oXygen is placed in a location that requires admin privileges for write access (like /Applications), you need to run the command from an admin account and prefix the command with 'sudo':

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sudo xattr -dr com.apple.quarantine /Applications/oxygen/

You will be prompted to enter your password.

Regards,
Adrian

[Razique]

Thanks.
I run the command but still no luck:

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sudo xattr -dr com.apple.quarantinexattr /Applications/oxygenAuthor/

[adrian]

Hi,

Check your command. There's a spelling error there.

If the problem persists, download oXygen again, unpack it in Downloads and try the command there.
Ifit starts in Downloads, it will also work after you move it to /Applications. Remove the other one from /Applications first. Make sure you move the entire oxygen or oxygenAuthor folder, not files/folders from within it.

Regards,
Adrian

[Razique]

Ha you're right.
It works now