Author Component Applet fails to load

[david.badger]

Hi,

We have a user who is unable to successfully run the Author Component Applet on the oXygen website. Here are his system specifications:

java 7 45, 32-bit
Windows 7
In IE 11 and Chrome 42

The applet appears to load, but no document is loaded into the editor - he gets a blank editor with "a well formed document requires a root element." I've attached a portion of the Java console log below. It appears the problem might be related to these error messages: "Trust for: *.jar has ended: Wed Dec 31 19:00:00 EST 1969."

I should mention that the user is attempting to access the applet while connected through VPN. It seems like some sort of certification path problem with the signing certificate.

Code: Select all

security: Istrusted: http://www.oxygenxml.com/demo/AuthorDemoApplet/author-component-dita.jnlp false

security: Accessing keys and certificate in Mozilla user profile: null

security: Loading Deployment certificates from C:\Users\pmgr006\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs

security: Loaded Deployment certificates from C:\Users\pmgr006\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs

security: Loading certificates from Deployment session certificate store

security: Loaded certificates from Deployment session certificate store

security: Loading certificates from Deployment session certificate store

security: Loaded certificates from Deployment session certificate store

security: Loading certificates from Deployment session certificate store

security: Loaded certificates from Deployment session certificate store

security: Validate the certificate chain using CertPath API

security: Loading blacklisted.certs file: C:\Users\pmgr006\AppData\LocalLow\Sun\Java\Deployment\security\blacklisted.certs

security: SHA-256Certificate finger print: BED748BD96E8E687ED851245B65B3B5C18034370F30E9263D82923A6D556D9DC

security: SHA-256Certificate finger print: C4D18E0A58E4EFFD17ED77C840B613EF15F551076EA92C2B77F6609A6C2557C7

security: SHA-256Certificate finger print: 8D722F81A9C113C0791DF136A2966DB26C950A971DB46B4199F4EA54B78BFB9F

security: Loading Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts

security: Loaded Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts

security: Obtain certificate collection in Root CA certificate store

security: Obtain certificate collection in Root CA certificate store

security: Obtain certificate collection in Root CA certificate store

security: Obtain certificate collection in Root CA certificate store

security: The OCSP support is enabled

security: The CRL support is enabled

network: Connecting http://t2.symcb.com/ with proxy=DIRECT

network: Connecting http://t2.symcb.com:80/ with proxy=DIRECT

security: OCSP Response: GOOD

network: Connecting http://tl.symcd.com/ with proxy=DIRECT

network: Connecting http://tl.symcd.com:80/ with proxy=DIRECT

security: OCSP Response: GOOD

security: Certificate validation succeeded using OCSP/CRL

basic: Dialog type is not candidate for embedding

ui: Pushing modality for applet ID 4 with dialog javax.swing.JDialog[dialog0,683,364,553x279,layout=java.awt.BorderLayout,TOOLKIT_MODAL,title=Security Information,defaultCloseOperation=HIDE_ON_CLOSE,rootPane=javax.swing.JRootPane[,0,0,553x279,layout=javax.swing.JRootPane$RootLayout,alignmentX=0.0,alignmentY=0.0,border=,flags=16777673,maximumSize=,minimumSize=,preferredSize=],rootPaneCheckingEnabled=true]

security: User has granted the privileges to the code for this session only

security: Saving certificates in Deployment session certificate store

security: Saved certificates in Deployment session certificate store

security: Mark trusted: http://www.oxygenxml.com/demo/AuthorDemoApplet/author-component-dita.jnlp

basic: passing security checks; secureArgs:true, allSigned:true

security:  --- parseCommandLine converted : 

into:

[]

basic: JRESelectException: ignored - relaunched already

basic: continuing launch in this VM

preloader: Delivering: DownloadEvent[type=verify,loaded=1, total=1, percent=100]

cache: Cancel delay cleanup: URL: http://www.oxygenxml.com/demo/AuthorDemoApplet/lib/oxygen-sample-applet-16.1-SNAPSHOT.jar | C:\Users\pmgr006\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\16\6cbf17d0-761dd19c.idx

Resource http://www.oxygenxml.com/demo/AuthorDemoApplet/lib/oxygen-sample-applet-16.1-SNAPSHOT.jar has future expires: Tue Apr 21 15:27:07 EDT 2015 update check skipped.

security: Trust for: http://www.oxygenxml.com/demo/AuthorDemoApplet/lib/oxygen-sample-applet-16.1-SNAPSHOT.jar has ended: Wed Dec 31 19:00:00 EST 1969

ruleset: finding Deployment Rule Set for 

        title: <oXygen/> XML Author Component Sample Applet

        location: http://www.oxygenxml.com/demo/AuthorDemoApplet/author-component-dita.jnlp

        main location: http://www.oxygenxml.com/demo/AuthorDemoApplet/lib/oxygen-sample-applet-16.1-SNAPSHOT.jar

        main version: null

        isArtifact: true

ruleset: no rule applies, returning Default Rule

security: Validate the certificate chain using CertPath API

[Radu]

Hi David,

After the applet loads, in the Java method "ro.sync.ecss.samples.AuthorComponentSampleApplet.startAppletInit()" it tries to call a Javascript method from the JS file:

http://www.oxygenxml.com/demo/AuthorDem ... nt-dita.js.

That method calls back the applet Java code with the original XML content to load.

Possibly the browser does not allow anymore this connection between the Javascript code and the Java applet.
When the client clicks links to the sample topics which appear in the left part of the applet demo page, are they loaded in the applet?

Also the latest version of Chrome seems to have disabled applet support by default, but if it is loaded in the client's Chrome browser I assume he has done the steps documented here:

https://java.com/en/download/faq/chrome.xml

in order to re-enable it.

Ideally the client would use Firefox, Safari or IE.

Regards,
Radu