We need some more details because we don't know how to reproduce this error. What values did you set for the parameters webhelp.product.id
when you executed the Webhelp-Feedback transformation in the Oxygen application ? Did you use a " character or a ' character in any parameter of the transformation (in the Oxygen application) or in a text box displayed in the installation (in the browser, for the server deployment)? Did the installation in the browser report any error or warning?
What action did you do last time in the Webhelp page when you get this error: press the Submit
button for adding a new comment, press the Log in
button in the login dialog box, etc?
Please can you send us
the following file from your Apache server installation: [Apache-dir]/mysql/data/mysql_error.log