Version 15.2 (Mac) won't launch

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michaelfrankel
Posts: 4
Joined: Fri Mar 07, 2014 9:04 pm

Version 15.2 (Mac) won't launch

Post by michaelfrankel »

When I start up the editor, it starts to open and immediately quits.

Here is what shows up in the Console:

3/7/14 10:00:35.574 AM com.apple.launchd.peruser.501[205]: ([0x0-0x48048].ro.sync.exml.Oxygen[520]) Exited with code: 1

I have Java 7 update 45

Does anyone know what might be going wrong?

Thanks,
--
Michael Frankel
Wizard Consulting Group, Inc.
ionela
Posts: 400
Joined: Mon Dec 05, 2011 6:08 pm

Re: Version 15.2 (Mac) won't launch

Post by ionela »

Hello,

This might be a Java 7 related program. Alternatively, you can work around Java 7 by downloading and using the .zip distribution of Oxygen for Mac OS X -- Mac OS X 10.5 and later (Requires Java SE 6):
http://www.oxygenxml.com/InstData/Edito ... oxygen.zip

Note that this requires Java SE 6 to be installed. If you are not prompted to install Java SE 6 automatically when you start the application and it then fails to start, you can download Java for OS X here (OS X 10.7 and later):
http://support.apple.com/kb/DL1572

Please let me know if this works for you.

Regards,
Ionela
Ionela Istodor
oXygen XML Editor and Author Support
michaelfrankel
Posts: 4
Joined: Fri Mar 07, 2014 9:04 pm

Re: Version 15.2 (Mac) won't launch

Post by michaelfrankel »

Hi Ionela -

I am not prompted to install Java 6 when I start Oxygen. In addition, I checked and I do have both Java 7 and Java 6 installed.

My Java 6 is at Update 41. Could this be a problem?

For reference, I always use the .zip distribution for Oxygen.

Any other ideas?

Thanks,
--
Michael Frankel
Wizard Consulting Group, Inc.
ionela
Posts: 400
Joined: Mon Dec 05, 2011 6:08 pm

Re: Version 15.2 (Mac) won't launch

Post by ionela »

Hi Michael,

Please download and update Java SE 6 to version 1.6.0_65 from here (for OS X versions 10.7 or later):
http://support.apple.com/kb/DL1572

Let us know if you need further assistance.

Regards,
Ionela
Ionela Istodor
oXygen XML Editor and Author Support
michaelfrankel
Posts: 4
Joined: Fri Mar 07, 2014 9:04 pm

Re: Version 15.2 (Mac) won't launch

Post by michaelfrankel »

Hi Ionela -

I installed Java 6 Update 65 from the link you provided.

The problem still exists after installation. Do I need to restart to make this work?

I'm open for more ideas.

Thanks,
--
Michael Frankel
Wizard Consulting Group, Inc.
ionela
Posts: 400
Joined: Mon Dec 05, 2011 6:08 pm

Re: Version 15.2 (Mac) won't launch

Post by ionela »

Hi Michael,

Yes, please restart your system then try to launch oXygen again.

If it fails to start, please try to re-download a fresh copy of Oxygen, from one of the two direct links below:

http://mirror.oxygenxml.com//InstData/E ... oxygen.zip
http://www.oxygenxml.com/InstData/Edito ... oxygen.zip

After that, please unpack Oxygen in a clean directory and try to launch it before moving the application from the location where you have unpacked it.
If it works, you can then quit the application and copy or move the entire 'oxygen' folder to /Applications.

Regards,
Ionela
Ionela Istodor
oXygen XML Editor and Author Support
michaelfrankel
Posts: 4
Joined: Fri Mar 07, 2014 9:04 pm

Re: Version 15.2 (Mac) won't launch

Post by michaelfrankel »

Hi Ionela -

Restarted computer - CHECK
Tried opening Oxygen XML - CHECK, BUT DID NOT WORK
Downloaded new copy of Oxygen XML and unzipped it - CHECK
Opened Oxygen XML from downloaded directory - CHECK, AND IT WORKED
Deleted old Oxygen XML directory - CHECK
Moved new Oxygen directory into Applications folder - CHECK
Opened up Oxygen XML successfully - CHECK, AND IT WORKED!!

Thank You!!
--
Michael Frankel
Wizard Consulting Group, Inc.
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