Link to forums under Help menu

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Zearin
Posts: 107
Joined: Mon Jul 30, 2007 11:31 pm
Location: College Park, MD, United States

Link to forums under Help menu

Post by Zearin » Thu Mar 10, 2011 6:34 pm

There's a link to the Oxygen website, but what would be me useful to me would be a link to the forums.

Bonus points: Provide a form in Oxygen for me to fill out which will create a thread in the forums. Allows me to ask for help, features, or report bugs (well, actually you have this feature already for “Report Problem…”) with a much lower barrier of entry than switching to the browser.
-- Zearin

adrian
Posts: 2668
Joined: Tue May 17, 2005 4:01 pm

Re: Link to forums under Help menu

Post by adrian » Fri Mar 11, 2011 1:27 pm

Hello,

While a link to the forum is reasonable to have in Oxygen, the "bonus points" request is a bit over the top.
Bugs(and even feature requests) can already be reported from Help -> Report Problem(as you've observed). We would rather have the problems and requests reported via email("Report Problem" sends an email). Also, some people prefer to report things anonymously.

Maybe we can diversify the Report Problem dialog to also cover feature and improvement requests.

Regards,
Adrian
Adrian Buza
<oXygen/> XML Editor, Schema Editor and XSLT Editor/Debugger
http://www.oxygenxml.com

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