Windows XP SP3, Oxygen v9.3 will not start

[teleriddler]

Hello,

I am launching OxygenXML after upgrading from v9.2 to v9.3. It loads about 40% on the status bar and then nothing. I have found the error logs and am posting them here.

I have been able to launch oxygen.bat and successfully start the program. Is there a way I can get back to just launching with oxygen.exe so I don't have to keep a DOS prompt open at all times.

--TR

Code: Select all

#

# An unexpected error has been detected by Java Runtime Environment:

#

#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6973e1ac, pid=7508, tid=5560

#

# Java VM: Java HotSpot(TM) Client VM (1.6.0_01-b06 mixed mode, sharing)

# Problematic frame:

# C  [nvoglnt.dll+0x23e1ac]

#

# If you would like to submit a bug report, please visit:

#   http://java.sun.com/webapps/bugreport/crash.jsp

#



---------------  T H R E A D  ---------------



Current thread (0x002a7000):  JavaThread "main" [_thread_in_native, id=5560]



siginfo: ExceptionCode=0xc0000005, reading address 0x04ef3524



Registers:

EAX=0x04eed000, EBX=0x03729000, ECX=0x0000000d, EDX=0x00000003

ESP=0x0093ca94, EBP=0x00000000, ESI=0x04ef3520, EDI=0x03729000

EIP=0x6973e1ac, EFLAGS=0x00010202



Top of Stack: (sp=0x0093ca94)

0x0093ca94:   03729f20 03729f20 0093caec 036b7cb0

0x0093caa4:   00000000 7c34218a 002a0000 00000000

0x0093cab4:   03729f20 03729f20 7c342151 036b7cb0

0x0093cac4:   000000a0 0093d1a0 7c34240d 7c37a2a8

0x0093cad4:   0093cab8 0093c6b8 0093d1a0 7c34240d

0x0093cae4:   7c37a3a8 ffffffff 0093cb0c 6d7b7214

0x0093caf4:   03729f20 02b8ee54 02b66848 0093cb4c

0x0093cb04:   00000000 00000000 0093cb2c 6d7b760b 



Instructions: (pc=0x6973e1ac)

0x6973e19c:   8b f7 c1 ee 0c 81 e6 ff 03 00 00 c1 e6 05 03 f0

0x6973e1ac:   83 7e 04 00 74 5d f6 46 18 01 75 05 83 3e 05 75 





Stack: [0x008c0000,0x00940000),  sp=0x0093ca94,  free space=498k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

C  [nvoglnt.dll+0x23e1ac]



[error occurred during error reporting, step 120, id 0xc0000005]



Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

J  java.util.zip.ZipFile.getEntry(JLjava/lang/String;Z)J

J  java.util.zip.ZipFile.getEntry(Ljava/lang/String;)Ljava/util/zip/ZipEntry;

J  java.util.jar.JarFile.getEntry(Ljava/lang/String;)Ljava/util/zip/ZipEntry;

J  sun.misc.URLClassPath$JarLoader.getResource(Ljava/lang/String;Z)Lsun/misc/Resource;

J  sun.misc.URLClassPath.getResource(Ljava/lang/String;Z)Lsun/misc/Resource;

j  java.net.URLClassLoader$1.run()Ljava/lang/Object;+26

v  ~StubRoutines::call_stub

j  java.security.AccessController.doPrivileged(Ljava/security/PrivilegedExceptionAction;Ljava/security/AccessControlContext;)Ljava/lang/Object;+0

J  ro.sync.util.q.loadClass(Ljava/lang/String;Z)Ljava/lang/Class;

J  java.lang.ClassLoader.loadClass(Ljava/lang/String;)Ljava/lang/Class;

J  java.lang.ClassLoader.loadClassInternal(Ljava/lang/String;)Ljava/lang/Class;

v  ~StubRoutines::call_stub

j  java.lang.ClassLoader.defineClass1(Ljava/lang/String;[BIILjava/security/ProtectionDomain;Ljava/lang/String;)Ljava/lang/Class;+0

j  java.lang.ClassLoader.defineClass(Ljava/lang/String;[BIILjava/security/ProtectionDomain;)Ljava/lang/Class;+34

j  java.security.SecureClassLoader.defineClass(Ljava/lang/String;[BIILjava/security/CodeSource;)Ljava/lang/Class;+27

j  java.net.URLClassLoader.defineClass(Ljava/lang/String;Lsun/misc/Resource;)Ljava/lang/Class;+253

j  java.net.URLClassLoader.access$000(Ljava/net/URLClassLoader;Ljava/lang/String;Lsun/misc/Resource;)Ljava/lang/Class;+3

j  java.net.URLClassLoader$1.run()Ljava/lang/Object;+43

v  ~StubRoutines::call_stub

j  java.security.AccessController.doPrivileged(Ljava/security/PrivilegedExceptionAction;Ljava/security/AccessControlContext;)Ljava/lang/Object;+0

j  java.net.URLClassLoader.findClass(Ljava/lang/String;)Ljava/lang/Class;+13

j  ro.sync.util.q.loadClass(Ljava/lang/String;Z)Ljava/lang/Class;+30

J  java.lang.ClassLoader.loadClass(Ljava/lang/String;)Ljava/lang/Class;

J  java.lang.ClassLoader.loadClassInternal(Ljava/lang/String;)Ljava/lang/Class;

v  ~StubRoutines::call_stub

j  ro.sync.exml.MainFrame.<init>(Lro/sync/ui/application/ApplicationMainFrameDescriptor;Lro/sync/exml/ExitHandler;ZLro/sync/exml/V;Lro/sync/ui/application/C;ZZ)V+1029

j  ro.sync.exml.MainFrame.<init>(Lro/sync/ui/application/ApplicationMainFrameDescriptor;Lro/sync/exml/ExitHandler;Lro/sync/exml/V;Lro/sync/ui/application/C;ZZ)V+11

v  ~StubRoutines::call_stub

j  sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Ljava/lang/Object;)Ljava/lang/Object;+0

j  sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+72

J  sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;

J  java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;

j  ro.sync.ui.application.ApplicationLauncher.A(Lro/sync/exml/V;Lro/sync/ui/application/T;)Lro/sync/ui/application/O;+118

j  ro.sync.ui.application.ApplicationLauncher.launch([Ljava/lang/String;)V+527

v  ~StubRoutines::call_stub

j  sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+0

j  sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+87

j  sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+6

j  java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+161

j  ro.sync.exml.Oxygen.main([Ljava/lang/String;)V+254

v  ~StubRoutines::call_stub



---------------  P R O C E S S  ---------------



Java Threads: ( => current thread )

  0x03745000 JavaThread "Opened editors lock manager" [_thread_blocked, id=6152]

  0x03779800 JavaThread "AutomaticallyValidation" daemon [_thread_blocked, id=3732]

  0x036f7800 JavaThread "Autosave" daemon [_thread_blocked, id=7604]

  0x036fa800 JavaThread "Thread-2" [_thread_in_native, id=4140]

  0x036f2400 JavaThread "Floating License Checker" [_thread_blocked, id=2412]

  0x036e4000 JavaThread "TimerQueue" daemon [_thread_blocked, id=2388]

  0x03687c00 JavaThread "Image Fetcher 1" daemon [_thread_blocked, id=6640]

  0x0368b400 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=6504]

  0x02c16800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=7552]

  0x02c15400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2956]

  0x02bd9800 JavaThread "AWT-Shutdown" [_thread_blocked, id=7248]

  0x02c07c00 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1580]

  0x02b6dc00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5700]

  0x02b69c00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=7808]

  0x02b67c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=4528]

  0x02b67000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=6516]

  0x02b62800 JavaThread "Finalizer" daemon [_thread_blocked, id=6244]

  0x02b5e000 JavaThread "Reference Handler" daemon [_thread_blocked, id=5624]

=>0x002a7000 JavaThread "main" [_thread_in_native, id=5560]



Other Threads:

  0x02b54c00 VMThread [id=8164]

  0x02b78000 WatcherThread [id=816]



VM state:not at safepoint (normal execution)



VM Mutex/Monitor currently owned by a thread: None



Heap

 def new generation   total 960K, used 462K [0x16990000, 0x16a90000, 0x17d40000)

  eden space 896K,  44% used [0x16990000, 0x169f38d8, 0x16a70000)

  from space 64K, 100% used [0x16a70000, 0x16a80000, 0x16a80000)

  to   space 64K,   0% used [0x16a80000, 0x16a80000, 0x16a90000)

 tenured generation   total 6668K, used 5931K [0x17d40000, 0x183c3000, 0x26990000)

   the space 6668K,  88% used [0x17d40000, 0x1830ae90, 0x1830b000, 0x183c3000)

 compacting perm gen  total 12288K, used 6721K [0x26990000, 0x27590000, 0x2a990000)

   the space 12288K,  54% used [0x26990000, 0x270204c0, 0x27020600, 0x27590000)

    ro space 8192K,  62% used [0x2a990000, 0x2ae8e4e8, 0x2ae8e600, 0x2b190000)

    rw space 12288K,  52% used [0x2b190000, 0x2b7d0e58, 0x2b7d1000, 0x2bd90000)



Dynamic libraries:

0x00400000 - 0x00423000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\java.exe

0x7c900000 - 0x7c9af000 	C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f6000 	C:\WINDOWS\system32\kernel32.dll

0x77dd0000 - 0x77e6b000 	C:\WINDOWS\system32\ADVAPI32.dll

0x77e70000 - 0x77f02000 	C:\WINDOWS\system32\RPCRT4.dll

0x77fe0000 - 0x77ff1000 	C:\WINDOWS\system32\Secur32.dll

0x7c340000 - 0x7c396000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\msvcr71.dll

0x6d7c0000 - 0x6da07000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\client\jvm.dll

0x7e410000 - 0x7e4a1000 	C:\WINDOWS\system32\USER32.dll

0x77f10000 - 0x77f59000 	C:\WINDOWS\system32\GDI32.dll

0x76b40000 - 0x76b6d000 	C:\WINDOWS\system32\WINMM.dll

0x76390000 - 0x763ad000 	C:\WINDOWS\system32\IMM32.DLL

0x629c0000 - 0x629c9000 	C:\WINDOWS\system32\LPK.DLL

0x74d90000 - 0x74dfb000 	C:\WINDOWS\system32\USP10.dll

0x6d310000 - 0x6d318000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\hpi.dll

0x76bf0000 - 0x76bfb000 	C:\WINDOWS\system32\PSAPI.DLL

0x6d770000 - 0x6d77c000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\verify.dll

0x6d3b0000 - 0x6d3cf000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\java.dll

0x6d7b0000 - 0x6d7bf000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\zip.dll

0x6d000000 - 0x6d1c3000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\awt.dll

0x73000000 - 0x73026000 	C:\WINDOWS\system32\WINSPOOL.DRV

0x77c10000 - 0x77c68000 	C:\WINDOWS\system32\msvcrt.dll

0x774e0000 - 0x7761d000 	C:\WINDOWS\system32\ole32.dll

0x5ad70000 - 0x5ada8000 	C:\WINDOWS\system32\uxtheme.dll

0x74720000 - 0x7476c000 	C:\WINDOWS\system32\MSCTF.dll

0x755c0000 - 0x755ee000 	C:\WINDOWS\system32\msctfime.ime

0x6d570000 - 0x6d583000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\net.dll

0x71ab0000 - 0x71ac7000 	C:\WINDOWS\system32\WS2_32.dll

0x71aa0000 - 0x71aa8000 	C:\WINDOWS\system32\WS2HELP.dll

0x6d2b0000 - 0x6d303000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\fontmanager.dll

0x71a50000 - 0x71a8f000 	C:\WINDOWS\system32\mswsock.dll

0x662b0000 - 0x66308000 	C:\WINDOWS\system32\hnetcfg.dll

0x71a90000 - 0x71a98000 	C:\WINDOWS\System32\wshtcpip.dll

0x7c9c0000 - 0x7d1d7000 	C:\WINDOWS\system32\shell32.dll

0x77f60000 - 0x77fd6000 	C:\WINDOWS\system32\SHLWAPI.dll

0x773d0000 - 0x774d3000 	C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll

0x5d090000 - 0x5d12a000 	C:\WINDOWS\system32\comctl32.dll

0x6d1f0000 - 0x6d21f000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\cmm.dll

0x10000000 - 0x10006000 	C:\Program Files\Synergy\synrgyhk.dll

0x6d590000 - 0x6d599000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\nio.dll

0x6d220000 - 0x6d243000 	C:\Program Files\Oxygen XML Editor 9\jre\bin\dcpr.dll

0x76f20000 - 0x76f47000 	C:\WINDOWS\system32\DNSAPI.dll

0x76fb0000 - 0x76fb8000 	C:\WINDOWS\System32\winrnr.dll

0x76f60000 - 0x76f8c000 	C:\WINDOWS\system32\WLDAP32.dll

0x16080000 - 0x160a5000 	C:\Program Files\Bonjour\mdnsNSP.dll

0x76d60000 - 0x76d79000 	C:\WINDOWS\system32\Iphlpapi.dll

0x76fc0000 - 0x76fc6000 	C:\WINDOWS\system32\rasadhlp.dll

0x5b860000 - 0x5b8b5000 	C:\WINDOWS\system32\netapi32.dll

0x71b20000 - 0x71b32000 	C:\WINDOWS\system32\MPR.dll

0x03ed0000 - 0x03ee3000 	C:\Program Files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll

0x75f60000 - 0x75f67000 	C:\WINDOWS\System32\drprov.dll

0x71c10000 - 0x71c1e000 	C:\WINDOWS\System32\ntlanman.dll

0x71cd0000 - 0x71ce7000 	C:\WINDOWS\System32\NETUI0.dll

0x71c90000 - 0x71cd0000 	C:\WINDOWS\System32\NETUI1.dll

0x71c80000 - 0x71c87000 	C:\WINDOWS\System32\NETRAP.dll

0x71bf0000 - 0x71c03000 	C:\WINDOWS\System32\SAMLIB.dll

0x75f70000 - 0x75f7a000 	C:\WINDOWS\System32\davclnt.dll

0x77920000 - 0x77a13000 	C:\WINDOWS\system32\SETUPAPI.dll

0x77b40000 - 0x77b62000 	C:\WINDOWS\system32\appHelp.dll

0x76fd0000 - 0x7704f000 	C:\WINDOWS\system32\CLBCATQ.DLL

0x77050000 - 0x77115000 	C:\WINDOWS\system32\COMRes.dll

0x77120000 - 0x771ab000 	C:\WINDOWS\system32\OLEAUT32.dll

0x77c00000 - 0x77c08000 	C:\WINDOWS\system32\VERSION.dll

0x76980000 - 0x76988000 	C:\WINDOWS\system32\LINKINFO.dll

0x76990000 - 0x769b5000 	C:\WINDOWS\system32\ntshrui.dll

0x76b20000 - 0x76b31000 	C:\WINDOWS\system32\ATL.DLL

0x769c0000 - 0x76a74000 	C:\WINDOWS\system32\USERENV.dll

0x04130000 - 0x0434d000 	C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

0x68ef0000 - 0x68fe1000 	C:\Program Files\Microsoft Office\Office12\GrooveUtil.DLL

0x63000000 - 0x630e6000 	C:\WINDOWS\system32\WININET.dll

0x04010000 - 0x04019000 	C:\WINDOWS\system32\Normaliz.dll

0x04350000 - 0x04482000 	C:\WINDOWS\system32\urlmon.dll

0x5dca0000 - 0x5de88000 	C:\WINDOWS\system32\iertutil.dll

0x77a80000 - 0x77b15000 	C:\WINDOWS\system32\CRYPT32.dll

0x77b20000 - 0x77b32000 	C:\WINDOWS\system32\MSASN1.dll

0x78130000 - 0x781cb000 	C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll

0x68ff0000 - 0x68ff7000 	C:\Program Files\Microsoft Office\Office12\GrooveNew.DLL

0x7c630000 - 0x7c64b000 	C:\WINDOWS\WinSxS\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474\ATL80.DLL

0x68000000 - 0x68036000 	C:\WINDOWS\system32\rsaenh.dll

0x76380000 - 0x76385000 	C:\WINDOWS\system32\MSImg32.dll

0x77a20000 - 0x77a74000 	C:\WINDOWS\System32\cscui.dll

0x76600000 - 0x7661d000 	C:\WINDOWS\System32\CSCDLL.dll

0x04690000 - 0x04955000 	C:\WINDOWS\system32\xpsp2res.dll

0x69500000 - 0x69d75000 	C:\WINDOWS\system32\nvoglnt.dll



VM Arguments:

jvm_args: -Xss512k -Xmx256m -XX:SoftRefLRUPolicyMSPerMB=0 -Dsun.java2d.noddraw=true -Dcom.oxygenxml.ApplicationDataFolder=C:\Documents and Settings\ryanf\Application Data

java_command: ro.sync.exml.Oxygen

Launcher Type: SUN_STANDARD



Environment Variables:

CLASSPATH=.;C:\keys\classes\classes;C:\keys\classes\lib\activation.jar;C:\keys\classes\lib\commons-codec.jar;C:\keys\classes\lib\dom4j.jar;C:\keys\classes\lib\iText.jar;C:\keys\classes\lib\iTextAsian.jar;C:\keys\classes\lib\jaxen.jar;C:\keys\classes\lib\jcommon.jar;C:\keys\classes\lib\jfreechart.jar;C:\keys\classes\lib\log4j.jar;C:\keys\classes\lib\mail.jar;C:\keys\classes\lib\poi.jar;C:\mysql-connector-java-5.0.3-bin.jar;C:\PROGRA~1\IBM\SQLLIB\java\db2java.zip;C:\PROGRA~1\IBM\SQLLIB\java\db2jcc.jar;C:\PROGRA~1\IBM\SQLLIB\java\db2jcc_license_cu.jar;C:\PROGRA~1\IBM\SQLLIB\bin;C:\Program Files\Java\jre6\lib\ext\QTJava.zip;C:\Program Files\Windward Studios\Windward Reports Java Engine\WindwardReports.jar;C:\Program Files\Windward Studios\Windward Reports Java Engine\lib\commons-codec.jar;C:\Program Files\Windward Studios\Windward Reports Java Engine\lib\dom4j.jar;C:\Program Files\Windward Studios\Windward Reports Java Engine\lib\iText.jar;C:\Program Files\Windward Studios\Windward Reports Java Engine\lib\iTextAsian.jar;C:\Program Files\Windward Studios\Windward Reports Java Engine\lib\jaxen.jar;C:\Program Files\Windward Studios\Windward Reports Java Engine\lib\jcommon.jar;C:\Program Files\Windward Studios\Windward Reports Java Engine\lib\jfreechart.jar;C:\Program Files\Windward Studios\Windward Reports Java Engine\lib\log4j.jar;C:\Program Files\Windward Studios\Windward Reports Java Engine\lib\poi.jar

PATH=C:\Program Files\Oxygen XML Editor 9\\jre\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Program Files\Bitvise Tunnelier;c:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Intel\DMIX;C:\PROGRA~1\IBM\SQLLIB\BIN;C:\PROGRA~1\IBM\SQLLIB\FUNCTION;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\SSH Communications Security\SSH Secure Shell

USERNAME=ryanf

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 6, GenuineIntel







---------------  S Y S T E M  ---------------



OS: Windows XP Build 2600 Service Pack 3



CPU:total 2 family 6, cmov, cx8, fxsr, mmx, sse, sse2



Memory: 4k page, physical 2097151k(1634664k free), swap 4194303k(3372692k free)



vm_info: Java HotSpot(TM) Client VM (1.6.0_01-b06) for windows-x86, built on Mar 14 2007 00:24:02 by "java_re" with unknown MS VC++:1310

[sorin_ristache]

Hello,

Code: Select all

Stack: [0x008c0000,0x00940000),  sp=0x0093ca94,  free space=498k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

C  [nvoglnt.dll+0x23e1ac]

It seems a problem of the NVidia OpenGL video driver (nvoglnt.dll) installed on your Windows XP machine. Please check if you have the latest version of the driver from NVidia. If you have the latest driver please check with one of the previous versions. I don't know if the problem was fixed or introduced by the latest version of the driver.


Regards,
Sorin