WebHelp responsive with Feedback - Server requirements

[parisk]

Hello,

I want to deploy a feedback-enabled WebHelp system but I can't find what the requirements are for the server.

• What OS should it be running?
• How much RAM should it have?
• How much Disk space is needed?

Thank you in advance!

[adrian]

Hello,

The requirements you mentioned depend on the OS, its configuration, the web server you are using and the number of simultaneous clients the web server will service. You'll need to do some web server research for this, as it is not something specific to WebHelp with Feedback.
Server side WebHelp with Feedback just means PHP+MySQL. So whatever info you find for web servers and PHP+MySQL, also applies to WebHelp with Feedback.

What OS should it be running?

"What web server should it be running?" would be the more appropriate question. Usually Apache is the answer, which is mostly used on Linux. But any OS will do. See the WebHelp with Feedback requirements.

How much RAM should it have?

This depends on OS and web server. For Linux (server deployment) 2GB may be enough for an intranet server, but 4GB seems more reasonable and 8GB for an Internet server with hundreds of simultaneous clients. Add 2GB to each of these if you want to use Windows as the OS.

How much Disk space is needed?

Check how much space your generated "WebHelp with Feedback" output occupies. You'll need 3 to 5 times that amount of disk space for comfort (index + some space for the feedback database). So, for 100MB of content, I'd say 500MB of disk space just for the "WebHelp with Feedback". This doesn't account for the OS disk space requirements.

Regards,
Adrian

[parisk]

Thank you for the quick reply adrian!
Your answer was very helpful.